479
Continued on next page
Appendix/External Devices/Troubleshooting
■
For overseas use
If Any Error Message Appears
d
Numbers enclosed in parentheses contained in i-mode error messages are codes used to distinguish
errors sent from the i-mode Center.
Problem
Points to check
Refer to
“
” or “select net” does not
disappear from the screen, and
international roaming service
cannot be used
d
Are you out of international roaming service area or is the reception
poor?
d
See the international service guide such as “Mobile Phone User’s
Guide [WORLD SERVICE]” to check if the area or operator is
available.
d
Turn off the FOMA terminal then turn it back on the first time you use
the service after you move from Japan to overseas.
d
Launch “NW search mode” to search for a compatible operator.
−
−
−
p.450
A voice call or videophone call
cannot be received
d
Is “Bar incoming when roam” set to “Activate”?
d
Is “V-phone while packet” set to “V-phone priority”?
p.451
p.89
The other party’s caller ID is not
notified
The notified caller ID is not the
other party’s
The FOMA terminal does not
perform operations using
phonebook data or Caller ID
Notification
d
If the used network or operator does not notify caller ID, even notified
caller IDs do not appear on the FOMA display. Depending on the
used network or operator, the notified caller ID may be different from
the other party’s.
−
Error Message
Explanation and Solution
Refer to
“Activating mail security Cannot
download”
d
You cannot download or upgrade the mail-connected i-
α
ppli because
the Inbox/Outbox or a folder used for the mail-connected i-
α
ppli is
protected. To download or upgrade the mail-connected i-
α
ppli,
release the mail security.
p.171
“Activating mail security Unable to
delete”
d
You cannot delete mail-connected i-
α
ppli or its folder because the
Inbox/Outbox or a folder used for the mail-connected i-
α
ppli is
protected. To delete both the mail-connected i-
α
ppli and its folder,
release the mail security.
To delete a mail-connected i-
α
ppli only, select “NO” when you
receive a message asking whether to delete a folder used for the
mail-connected i-
α
ppli.
p.171
“Activating restrict dialing”
d
This message appears when you attempt to perform a prohibited
operation when the restrict dialing is set.
p.171
“Attached file is deleted”
d
This message appears when an i-mode message received that you
attempt to quote to send a reply has any file attached. It also appears if it
is prohibited to attach the file to a message or output the file from the
FOMA terminal when you attempt to forward an i-mode message. Press
d
to delete the attached file.
−
“Authentication canceled (401)”
d
This message appears when you press “Cancel” on the
authentication screen.
−
“Authentication type is not
supported (401)”
d
This message appears when the authentication did not go through.
Press
d
to return to the previous page.
−
“Cannot reset by this Ext. IC card”
d
This message appears when you put the FeliCa mark close to an
unregistered contactless IC card during user authentication with the
IC card authentication function.
p.168
“Cannot save attached file”
d
This message appears when you receive a mail attached a file which
cannot be stored via infrared data communication, OBEX
communication or copy from the microSD memory card.
−
“Cannot set this schedule”
d
This message appears when you execute “Copy & add this” for a
schedule with the same data and time as an existing schedule entry
or when you receive it via infrared data exchange, iC communication
or cable connection.
−
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