476
Appendix/External Devices/Troubleshooting
The records of Dialed calls/
Redial, Sent address disappear
automatically
d
Is “Restrict dialing” under “Restrictions” set?
p.171
The neuropointer does not move quickly
d
Adjust the slide setting.
p.144
The ring tone sounding when
receiving a voice call or
videophone call is different from
what I selected
d
When the ring tone settings are duplicated, the priority applies.
p.126
The image appearing when
receiving a voice call or
videophone call is different from
what I selected
d
When the image settings are duplicated, the priority applies.
p.136
When receiving a voice call or
videophone call, the color or pattern
of the incoming call lamp flashing is
different from what I set up
d
When the illumination settings are duplicated, the priority sequence
will be assigned.
p.145
It takes long to display or play a
movie/i-motion or a Chaku-Uta
full
®
d
Is the movie/i-motion or the Chaku-Uta full
®
saved in “Movable
contents” folder? It may take long to display or play the data saved in
the “Movable contents” folder.
−
Cannot copy or move a movie/
i-motion or a Chaku-Uta full
Æ
to
microSD memory card
d
Is the Chaku-Uta full
®
saved partly?
d
Is the replay restriction (number of times, period, time limit) of the
movie/i-motion or the Chaku-Uta full
®
invalid?
p.382
p.383
A PDF document is not properly
displayed
d
A document may not be properly displayed if it contain formats
unsupported by PDF viewer or complicated designs.
−
It takes long to display a PDF document
d
It may take long to display a large-sized PDF document.
−
Cannot copy a PDF document to
the FOMA terminal
d
Does the file size exceed 2M bytes?
p.372
Cannot copy a PDF document to
the microSD memory card
d
Was the document downloaded by page?
p.372
A document is not properly
displayed
d
A document may not be properly displayed if it contains formats
unsupported by Document viewer or complicated designs.
−
It takes time to display a
document
d
It may take time to display a large-sized document.
−
The screen or ring tone for an
incoming call or message is the
default setting
d
Depending on the combination of receiving screen and ring tone or
the priority sequence, either the receiving screen or ring tone may be
restored to default.
−
The ring tone sounding when
receiving a message is different
from what I selected for the mail
address
d
When the ring tone settings are duplicated, the priority applies.
d
If you have received two or more messages, the tone set for the last
received mail address sounds.
d
If you have received two or more messages including a chat message,
the FOMA terminal emits the ring tone set for the chat message.
d
If the format of the sender’s mail address is “(phone
number)@docomo.ne.jp”, save only that phone number as a mail
address and set a distinctive ring tone for that mail address in Select
ring tone under Mail (recv.).
d
Is the sender’s mail address (a mail address shown on the received
mail details screen) stored in the phonebook correctly and did you
set a distinctive ring tone for that mail address in Select ring tone
under Mail (recv.)?
d
If you receive an SMS, a distinctive ring tone set in Mail (recv.) for the
phone number in the phonebook sounds.
p.126
p.119
p.119
p.119
p.118
p.119
A string appears instead of image
or i-motion
d
The following indicate that the image or i-motion cannot be selected
for the function. Select an image or i-motion that will not display the
following:
“Not available”, “Expired file”, “No preview data”
p.330
p.338
Problem
Points to check
Refer to
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