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HOSTED PBX Polycom VVX 410/411 STATIONS

TRANSFER:

Used to start and complete a 
call transfer.

VOICE MAIL:

Used to access your 
voice mail box.

HOLD:

Place an active call on hold.
Retrieve a held call.

HOME:

Toggles between the home and line 
screen.

NAVIGATION:

DOWN: Missed calls list
LEFT: Received calls list
RIGHT: Placed calls list
Also used to navigate options.

SPEAKERPHONE:

Activate or end a speakerphone call.

BASIC PHONE FEATURES

MAKE A CALL:

 

Dial the number from the keypad.  To complete 

the call, lift the handset or press the Dial key.  Alternatively, press the 
Speakerphone key after dialing to initiate a hands-free call.

ANSWER A CALL:

 

Lift the handset or press the Answer key.  

Alternatively, press the Speakerphone key to initiate a hands-free 
call.

VOLUME:

Adjusts the volume of the ringer, 
speaker, handset and headset.

HEADSET:

Toggle and indicates between 
headset and handset.

END A CALL

Replace the handset or press 

End Call.

HOLD A CALL:

 

Press the Hold key. To return to the call, press 

the Resume key or the Hold key.

MUTE:

Mutes or un-mutes an active call.

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