QX1000 Manual II: Administrator's Guide
Administrator’s Menus
QX1000; (SW Version 5.3.x)
67
Please Note:
The
Attendant Ringing Announcement
is played to SIP-to-extension and PSTN-to-extension calls only. The announcement can also
be played to SIP-attendant-SIP and PSTN-attendant-SIP calls if they are made by a call routing rule for which the RTP proxy is enabled.
The group offers the following components:
The
Enable Ringing Announcement
checkbox enables/disables the Auto Attendant optional announcement message. When this checkbox is
selected but no custom announcement message is uploaded, the default message will be played to callers.
Upload new Attendant Ringing Announcement
indicates the file name used to upload an announcement. The uploaded file needs to be in PCMU
(CCITT u-law, 8 kHz, 8 bit Mono) wave format, otherwise the system will prevent uploading and the “Invalid audio file, or format is not supported”
warning message will appear. The system also prevents uploading if there is not enough memory available for the corresponding extension. This will
cause the “You do not have enough space” warning message to appear.
Browse
opens the file chooser window to browse for a new announcement.
The
Download Ringing Announcement
and
Remove Ringing Announcement
links appear only if a file has been uploaded previously. The
Download Ringing Announcement
link is used to download the announcement file to the PC and opens the file-chooser window where the saving
location may be specified. The
Remove Ringing Announcement
link is used to restore the default ring back tones.
The
Edit
functional button provides a possibility of editing multiple
extensions at the same time. In this case, fields that cannot be
edited for multiple records have
Multiple
values in the
Edit Entry
page. When editing user and attendant extensions together, the
Edit Entry
page displays only those fields that are for both user
extension and attendant settings. Additionally, for the fields that
need to be modified, a
Select to modify fields
checkbox
alongside the corresponding field needs to be selected to submit
changes, otherwise the fields will not be updated.
Delete
removes the selected extensions. If no records are selected
an error message occurs. Deleting an extension from the
Extensions Table will automatically remove the name attached to
the deleted extension in
The
Upload Universal Extension Recordings
where universal default voice messages for all extensions are
defined.
Fig. II-113: Extensions Management - Edit Entry page for multiple edit operation
Add Multiple Extensions
The
Add Multiple Extensions
is used to add multiple extensions to the Extensions Management table at once. The page consists of the following
components:
Type
checkbox is used to select the type of the extensions (User Extension, Pickup Group, Call Park, Paging Group or Attendant) to be created.
Quantity
text field requires the number of extensions to be created
at once. For example, inserting 5 in this text field will add 5 new
extensions to the
Start from the Extension
text field requires the number of the first
new extension to be created. Depending on the value in the
Quantity
text field, the next extensions to be created will have
subsequent numbers. For example, if you have inserted 41 in this
text field and the
Quantity
text field contains the value “5”, then
extensions 41, 42, 43, 44 and 45 will be added to the Extensions
Management table. If non-digit symbols have been entered, the
error "Incorrect Extension: no symbol characters allowed" will
appear. If an extension with the given numbers already exists in the
Extensions Management table, a next subsequent not used
extension number will be used instead.
Please Note:
Extension cannot start with the digit 0. You can add
extensions of up to 20 digits long. However, the
be adjusted automatically; you may need to manually adjust the
routing rules for extensions in custom length.
Fig. II-114: Extensions Management - Add Multiple Extensions page
Start from the SIP User Name
text field requires the SIP server registration user name for the first extension to be created. Depending on the value
in the
Quantity
text field, the next extensions to be created will have subsequent SIP user names. For example, if you have inserted 30201 in this
text field and the
Quantity
text field contains the value “5”, then the 5 newly created extensions will correspondingly have the following registration