QX1000 Manual II: Administrator's Guide
Administrator’s Menus
QX1000; (SW Version 5.3.x)
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The next page of the wizard is a
Receptionist Phone
Configuration Wizard - Summary
where the configured
settings for the receptionist should be verified. Additionally, this
page contains a
Reboot IP Phone now
checkbox which should
be selected if you wish to have your IP phone rebooted once the
corresponding receptionist is created. Reboot is needed for a
proper functionality of the IP phone. However, if you wish to
reboot the IP phone later, leave this checkbox unselected.
Fig. II-127: Receptionist Phone Configuration Wizard – Summary page
Extensions Directory
The
Extensions Directory
is a useful tool for callers to get direct access to the QX1000 extensions by spelling the username with the help of the
phone keypad. The Extensions Directory can be accessed through
QX1000’s Auto Attendant Services
and it has its own manipulation buttons to
browse the directory.
The
Extensions Directory Settings
page allows you to make a list of names assigned to the extensions on the QX1000. If the name spelled by the
caller matches the one(s) listed in the Extensions Directory, the corresponding extension user name(s) will be played to the caller for verifying the
input and selecting the user to connect. Each extension’s user should record their name with the help of the handset (see chapter
Update System
Messages
), or they can upload a wave file from the
Account Settings
page.
The
Custom Greeting
column in the Extensions Directory
table displays whether or not a custom greeting (user’s name)
is recorded or uploaded. Users cannot be accessed through
the Extensions Directory and it is implied as being an inactive
entry in the event a custom greeting is not recorded or
uploaded. Warnings will be seen in the Extensions Directory
table for inactive entries. Extension numbers in the
Extensions Directory table are made as a link to move to the
corresponding extension's
Account Settings
page. This helps
the administrator access the extension's settings page where
a custom greeting can be manually uploaded.
Fig. II-128: Extension Directory table
Move Up
and
Move Down
are used to move the selected
record one level up or down in the Extensions Directory table.
The sequence of the entries in the Extensions Directory is
important if several records match the same spelled name.
The Extensions Directory table is parsed from the top down
and the matched entries will be played according to their
position in the table.
Add
opens the
Add Entry
page where a new name may be
assigned to the extension. An error message appears and
prevents adding a new entry to the Extensions Directory if no
extensions are available in the
table.
Fig. II-129: Extensions Directory - Add Entry page
The
Add Entry
page offers the following components:
Name
requires the name of the extension owner. Several extensions can have the same name and a single extension may have several names.
User’s Name is the identification parameter being searched within the Extensions Directory. You should use uppercases letters in this field,
otherwise the name will automatically be changed to uppercase when saving it to the Extensions Directory table.
Call to
drop down list contains all extensions on the QX1000 that should ring when selecting the specified Name.
Description
can be used for any optional information requiring entry in the Extensions Directory.
Please Note:
The entries in the Extensions Directory can automatically be deleted if the extensions assigned to the entries are removed from the
table.
