QX1000 Manual II: Administrator's Guide
Administrator’s Menus
QX1000; (SW Version 5.3.x)
71
The
Upload Universal Extension Recordings
page consists of
a table where the universal voice messages are listed.
An
Upload
functional link is present for each voice message
recording that is not uploaded in the table and it is used to
upload the custom system message. When a message is
uploaded, the
Upload
functional link is replaced by
Download
and
Remove
functional links respectively. These are used to
download to the PC and to remove the uploaded system
message.
The
Memory Allocation
group includes a drop down list used
to specify the
Percentage of System Memory
for the universal
extension recordings. The maximum value in the drop down list
is equal to the maximum available space for voice messages on
QX1000.
Fig. II-116: Upload Universal Extension Recordings page
Please Note:
Changing the
Percentage of System Memory
on this page will stop any recordings of universal extension voice messages from the
handset.
Upload Universal Extension Recordings - Hold music
The manipulation radio buttons on this page allows you to select the way custom hold music will be provided.
•
Default Music
enables the default music. If the option
is selected, the text field
Upload Recording
will be
disabled.
•
File
selection is used to upload the hold music file.
The following option is available under this selection:
Upload Recording
text field can be used to type the
path where hold music file is located. If hold music file
is browsed with the help of file-chooser, this field
displays the path of the browsed file.
Browse
button
is used to browse for the hold music file.
The music file needs to be in PCMU (CCITT u-law, 8
kHz, 8 bit Mono) wave format, otherwise the system
will prevent uploading the file and display the warning
message "Invalid audio file or format is not
supported". The system will refuse uploading also if
there is not enough memory available for the
corresponding extension and will then announce "You
do not have enough space".
Fig. II-117: Upload Universal Extension Recordings p-Hold musicage
Please Note:
It is recommended to use a piece of music not longer than one minute in order to leave enough space for user defined
messages and voice mails.
•
RTP Channel
selection is used to define the channel for the broadcast streaming. The RTP channels are created by the system
administrator. Therefore if you are experiencing problems with using the RTP channels as hold music, or no RTP channels are available to
select on this page, turn to your system administrator for clarification.
Recording Box
Recorded calls on the QX1000 can either be stored locally in the Recording Box or be uploaded to the remote FTP server. The
Recording Box
is
used to locally store the recorded calls. The Recording Box can be accessible online from Web Management or from handset by calling the
corresponding Recording Box extension. With both options, the user can play and delete the recorded calls located in the Recording Box.
When accessing the Recording Box through the handset, all recording box functionality settings, such as enabling the welcome message, adjusting
the maximal call recording duration, recording box access security, etc. are configurable from
Recording Box Extension Settings
page.
Instructions on accessing and
navigating within the Recording Box via the phone handset are described in the
Feature Codes.
Please Note:
When playing a new call recording (via a phone handset or with the use of the
Play
button in this page) will deprive the “New” state of
the recorded call.
