CESAR 1312 (E)
Troubleshooting and Customer Support
6-17
CESAR™ 1312 Generator
returns); repair parts and labor will be provided free of charge. Whoever ships
the unit (either you or Dressler
®
HF-Technik GmbH) is responsible for properly
packaging and adequately insuring the unit.
Authorized Returns
Before returning any product for repair and/or adjustment, call Customer
Support and discuss the problem with them. Be prepared to give them the
model number and serial number of the unit as well as the reason for the
proposed return. This consultation call will allow Customer Support to
determine if the unit must actually be returned for the problem to be corrected.
Such technical consultation is always available at no charge.
Units that are returned without authorization from Customer Support and that
are found to be functional will not be covered under the warranty (see
warranty statement, below). That is, you will have to pay a retest and
calibration fee, and all shipping charges.
Warranty Statement
The seller makes no express or implied warranty that the goods are
merchantable or fit for any particular purpose except as specifically
stated in printed specifications. The sole responsibility of the Seller shall
be that it will manufacture the goods in accordance with its published
specifications and that the goods will be free from defects in material
and workmanship. The seller's liability for breach of an expressed
warranty shall exist only if the goods are installed, started in operation,
and tested in conformity with the seller's published instructions. The
seller expressly excludes any warranty whatsoever concerning goods
that have been subject to misuse, negligence, or accident, or that have
been altered or repaired by anyone other than the seller or the seller's
duly authorized agent. This warranty is expressly made in lieu of any and
all other warranties, express or implied, unless otherwise agreed to in
writing. The warranty period is 12 months (24 months in Europe) after
the date the goods are shipped from Dressler
®
HF-Technik GmbH. In all
cases, the seller has sole responsibility for determining the cause and
nature of the failure, and the seller's determination with regard thereto
shall be final. The Warranty Statement may be superseded by a service
agreement entered into between Dressler
®
HF-Technik GmbH and the
buyer.
Содержание CESAR 1312
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