
If you are still experiencing a problem with your 4200, or if the problem you are having is not
covered in the above list, please contact your Doran Scales authorized dealer.
CONFIGURATION AND PRODUCT PRINTOUT
The 4200 has the ability to print out the configuration of the unit. If the print push-button is
held while the unit is plugged in or the ZERO push-button is pressed (on battery units only),
the scale will print a list of parameters and the options selected for those parameters.
Release the PRINT push-button once the printing starts. Once printed, the scale will
operate as normal. To get a printout of all 20 products (100 if option 4227 is installed) and
setpoint values, press and hold the PROD button as the unit is plugged in.
RESETTING PARAMETERS
If at some point the user may wish to reset all the parameters in the Model 4200 to the
default settings, this can be done by putting the scale into the calibration mode and holding
the ZERO push button in upon power up. The indicator will display "LdgnEw", then "Er
Fun", and finally "rEL 0", at which point the ZERO button may be released. After ZERO is
released, the scale will go into the setup mode. See Section 6 for setting up the scale.
Once finished, return the switch to the normal weighing position and the scale will go into
the normal weighing mode.
RESETTING SCALE
In the event that a power problem has disabled the scale, in most cases, pressing and
holding the UP and DOWN arrow buttons simultaneously will reset the scale. If not, remove
power from the scale and restart it. Also, the hardware should be tested to verify that no
other damage has occurred.
RETURNING SCALE FOR SERVICE
To return a product for repair, first contact the Doran Scales, Inc. Service Department at
1-800-262-6844 for a return authorization number. An RMA (Return Material Authorization)
is required for any returned product. A delay in the repair may occur if a product is returned
without proper documentation, including the RMA number.
After receiving an RMA number, package the equipment in its original shipping carton. If
the original shipping carton is not available, use a sturdy carton that is large enough to
allow at least four inches of clearance on all six sides of the equipment. Clearly mark the
package with the RMA number and ship to the Doran Scales Service Department.
Doran Scales, Inc.
1315 Paramount Pkwy.
Batavia, IL 60510
Attn: Service Department
RMA : XXXXXXX
Section 11 Troubleshooting
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