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CSMIM/Micro-CS Management Application Guide
20-1
CHAPTER 20
TROUBLESHOOTING
This section provides answers to the questions frequently asked by Annex
Manager users.
Starting Annex Manager
Annex Manager’s startup procedure reads all the parameter, group
definitions, and other data files. This may take several seconds or more,
depending on your workstation and its current load. Annex Manager
displays an in-progress message to indicate that it is initializing its
database.
“Not Reachable” Status
❑
You may try to connect to an Annex and receive the
NOT
REACHABLE
message. This may be caused by one of the
conditions described below. If you check these situations and
still cannot connect to the Annex, call technical support.
❑
Did you enter a correct Annex name or IP address?
❑
Annex Manager can connect to an Annex if the name or IP
address you entered are correct. The Annex name you enter
must match a name in the Annex in the local
/etc/hosts
file.
❑
Is the Annex booted?
❑
Open a direct connection to an Annex through one of its
asynchronous ports. You should be able to log onto the Annex
and run CLI commands. If you cannot log on, try to reboot the
Annex.
❑
Can you reach the Annex from the Annex Manager's
workstation?
❑
Use the
ping
or
telnet
commands to reach the Annex from a
window on Annex Manager's workstation. If you cannot do this,
you may not have a path from your workstation to the Annex
in the network.
❑
Is the SNMP agent running on the Annex?
Содержание CSMIM-T1
Страница 1: ...Title Page CSMIM MICRO CSMANAGEMENTAPPLICATION ADMINISTRATOR S GUIDE ...
Страница 2: ......
Страница 22: ...Preface 10 CSMIM Micro CS Management Application Guide ...
Страница 32: ...Chapter 1 Installing Annex Manager 1 10 CSMIM Micro CS Management Application Guide ...
Страница 54: ...Chapter 2 Window Basics 2 22 CSMIM Micro CS Management Application Guide ...
Страница 74: ...Chapter 3 Working with Annex Manager Windows 3 20 CSMIM Micro CS Management Application Guide ...
Страница 94: ...Chapter 4 Using the Main Window 4 20 CSMIM Micro CS Management Application Guide ...
Страница 138: ...Chapter 8 Setting ISDN Primary Rate Annex Values 8 14 CSMIM Micro CS Management Application Guide ...
Страница 152: ...CSMIM Micro CS Management Application Guide 10 4 Figure 10 2 Reset Parameters Window ...
Страница 168: ...Chapter 12 Using and Creating Parameter Groups 12 8 CSMIM Micro CS Management Application Guide ...
Страница 202: ...Chapter 14 Viewing Creating and Executing Scripts 14 20 CSMIM Micro CS Management Application Guide ...
Страница 220: ...Chapter 15 Comparing and Copying Parameters and Values 15 18 CSMIM Micro CS Management Application Guide ...
Страница 240: ...Chapter 16 Booting and Resetting Annexes 16 20 CSMIM Micro CS Management Application Guide ...
Страница 286: ...Chapter 17 Displaying Status Information 17 46 CSMIM Micro CS Management Application Guide ...
Страница 300: ...Chapter 18 Annex Manager and SNMP 18 14 CSMIM Micro CS Management Application Guide ...