Xerox ColorQube 9303 User Manual Download Page 319

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Troubleshooting

ColorQube™ 9301/9302/9303

General Care and Troubleshooting

319

•

If the paper curls excessively, flip the paper over in the applicable paper tray.

•

Check the correct paper size has been selected for the paper loaded in the tray.

•

To correct stapling problems, use less than 50 sheets of paper if the paper is heavier than 80 gsm
(20 lb).

•

Check that the

Hole Punch Waste Container

is not full. The

container

collects waste from the hole

punch. Refer to

Emptying the Hole Punch Waste Container

on page 313 for instructions.

If a stapler problem occurs, use the instructions below to clear the problem:

Office Finisher:

•

If a problem occurs in the office Finisher Stapler, remove the

Stapler Cartridg

e and release any

misfed staples. Refer to

Staple Cartridges

on page 311 for instructions on removing the staple

cartridge.

•

Remove any partially used staple strips and any staple strips that are not flat.

•

Reinstall the

Stapler Cartridge

High Volume Finisher:

•

If a problem occurs in the Finisher Stapler, remove the

Staple Cartridg

e and release any misfed

staples. Refer to

Staple Cartridges

on page 311 for instructions on removing the staple cartridge.

•

If the

Staple Cartridge

is not at the front of the device, power the device

Off

and

using the

On/Off

switch at the side of your device.

•

Remove any partially used staple strips and any staple strips that are not flat.

•

Reinstall the

Staple Cartridge

High Volume Finisher Booklet Maker Stapler

•

If a problem occurs in the Booklet Maker Staplers, remove both

Stapler Cartridg

and release any

misfed staples. Refer to

Staple Cartridges

on page 311 for instructions on removing the staple

cartridge.

•

Remove any partially used staples from the

Stapler Cartridges

and

Stapler Heads

•

Reinstall the

Stapler Cartridges

Document Feeder Problems

Document feeder

misfeeds can occur in the

document feeder

. The device has designated

document

feeder

clearance areas. If a misfeed occurs, a message and clearance instructions are displayed on the

touch screen. There are also labels showing how to clear each area.

If misfeeds persist, or occur intermittently, check the following points:

•

Check the top cover of the

document feeder

is firmly closed.

•

Check your originals. Ensure that your originals are of a good quality.

Note

If you have poor quality originals, use the

document glass

to copy a new set.

•

Ensure that the

document feeder

guides are against the edges of the loaded originals.

Summary of Contents for ColorQube 9303

Page 1: ...Version 1 0 09 10 Xerox ColorQube 9301 9302 9303 User Guide...

Page 2: ...reproduced in any form without permission of Xerox Corporation XEROX XEROX and Design and ColorQube are trademarks of Xerox Corporation in the United States and or other countries Changes are periodic...

Page 3: ...Fax 58 Image Quality 60 Layout Adjustment 62 Fax Options 65 Job Assembly 73 Secure Faxes 75 Log In Out 76 Server Fax 77 Introduction 80 Dialing Options 81 Server Fax Options 84 Image Quality 86 Layou...

Page 4: ...w Scanning Options 150 Advanced Settings 153 Layout Adjustment 156 Filing Options 159 Job Assembly 162 Creating Templates 163 Scan to Mailbox 169 Scan to Home 173 Log In Out 176 E mail 177 Introductio...

Page 5: ...238 Trays 1 and 2 239 Tray 3 241 Tray 4 Bypass 242 Tray 5 244 Tray 6 Inserter 245 Media Types 247 Storage and Handling 252 Machine and Job Status 253 Introduction 256 Job Status 257 Machine Status 26...

Page 6: ...ons 325 Notices and Safety 328 Safety Labels and Symbols 329 Operational Safety Information 330 Basic Regulations 334 Copy Regulations 336 Fax Regulations 339 Material Safety Data 342 Product Recyclin...

Page 7: ...Version 1 0 09 10 Xerox ColorQube 9301 9302 9303 Copy...

Page 8: ...reproduced in any form without permission of Xerox Corporation XEROX XEROX and Design and ColorQube are trademarks of Xerox Corporation in the United States and or other countries Changes are periodic...

Page 9: ...Options 20 Image Enhancement 20 Color Presets 21 Color Balance 21 Layout Adjustment 22 Original Orientation 22 Original Size 23 Book Copying 24 Image Shift 25 Edge Erase 25 Invert Image 26 Output Form...

Page 10: ...mages based on the selections made Most feature screens include these buttons to confirm or cancel your choices Undo resets the current screen to the values that were displayed when the screen was ope...

Page 11: ...to select color output from your original Single Color to select a single color output regardless of the color of your original Choose from Red Green Blue Cyan Green Yellow Magenta Reduce Enlarge A va...

Page 12: ...nistrator The selected proportional ratios in percentages are shown next to the button together with an example application When Auto is selected the device chooses the best ratio to reduce or enlarge...

Page 13: ...tains the size and type of paper you require The size and type of media loaded in each tray is displayed When the More button is selected the Paper Supply screen is displayed showing all the trays and...

Page 14: ...the staple will be positioned in one of the long edge corners depending on how the originals are loaded Folding a new window opens providing access to the folding options Refer to Folding on page 15...

Page 15: ...ed with one of the optional Hole Punch kits either 2 Hole 3 Hole 4 Hole Swedish 4 Hole or 2 Hole Legal Punch will be available Hole punching can only be selected for A4 LEF Legal SEF and A3 8 5x11 LEF...

Page 16: ...ard or already formatted as a booklet Side 1 Image options are used to select if the image on the first side is printed inside or outside the fold Collation is used to select collated or uncollated ou...

Page 17: ...or print process in the device For more information about using Tray 6 Inserter refer to the Paper and Media guide Booklet Maker The High Volume Finisher is also available with a Booklet Maker which e...

Page 18: ...le The Convenience Stapler can staple between 2 sheets of 64 gsm 18 lb and 50 sheets of 80 gsm 20 lb The Staple Cartridge holds 5 000 staples To use the Convenience Stapler hold your documents face up...

Page 19: ...uces sharper edges and is recommended for text and line art Photo is used specifically for originals containing photos magazine pictures or continuous tones without any text or line art Produces the b...

Page 20: ...that have colored backgrounds by reducing or eliminating the background on the output copy This option is useful when your original is on colored paper Select Auto Suppression to automatically suppres...

Page 21: ...ables you to adjust the balance between individual colors and the overall amount of color on the copies The options are Normal leaves the color the same as the original Basic Color adjusts the individ...

Page 22: ...this option if your images are in the orientation matching the image shown when loaded in the document feeder Sideways Images refers to the direction the images are loaded in the document feeder Use t...

Page 23: ...is used to enter a specific area for scanning Measure the area to be scanned on the original and enter the X and Y axis measurements into the fields provided Only the area specified is scanned Mixed S...

Page 24: ...t Use the arrow buttons to specify an amount from 0 to 50 mm 0 to 2 to be deleted from the center of the book in order to delete unwanted marks reproduced from the gutter of the book Left Page use to...

Page 25: ...used shift settings and are customized by the System Administrator using Tools Edge Erase Edge Erase enables you to specify how much of the image to erase around the edges of your document For example...

Page 26: ...negative This feature is useful for originals that have a substantial amount of dark background or light text and images saving on ink usage The options are Mirror Image reverses the original image c...

Page 27: ...nto the booklet automatically by selecting the Special Pages option from the Output Format tab If your device is fitted with the High Volume Finisher with Booklet Maker you can use the Booklet Creatio...

Page 28: ...ed Originals according to the originals you are using 4 If available select either Fold or Fold and Staple as required and select Save to confirm your selections 5 Load your originals into the documen...

Page 29: ...a right or left page as required blank pages are inserted automatically if needed Refer to Chapter Starts on page 31 Inserts enables blank pages to be inserted at designated places within your copy s...

Page 30: ...page of your document onto side 1 of the front or back cover sheet Print on Side 2 is used to print the first or last page of your document onto side 2 of the front or back cover sheet Print on Both...

Page 31: ...age number for the chapter start 5 Select either On Right Page to print on Side 1 or On Left Page to print on Side 2 6 Select the Add button to confirm your selections and add the programed Chapter St...

Page 32: ...the Paper Settings screen and Confirm your selections 3 Select the Output Format tab Special Pages button and then Inserts 4 Select the After Page Number box and use the numeric keypad to enter the p...

Page 33: ...ed 2 If required load special media into another paper tray ensuring that it is in the same orientation as the paper you are using for the body of your copies Update the Paper Settings screen and Conf...

Page 34: ...e Page numbers are automatically increased by one For 2 sided copy output the page number is printed on both sides and counts as two pages Comment to add up to 50 alpha numeric characters in a specifi...

Page 35: ...turn to the Annotations screen Program additional annotations as required 7 Program the Format Style options required for your Annotations Refer to Format and Style on page 38 for instructions 8 Selec...

Page 36: ...tructions 9 Select Save to confirm your selections and run the job Date Use the following instructions to add the Date 1 Select the Output Format tab Annotations button and then Date 2 Select the On b...

Page 37: ...to appear on All Pages or All Pages Except First 6 Use the scroll bar to browse the list of available prefixes and select the one you require To add a new prefix to the list highlight an empty entry a...

Page 38: ...of font colors and select the one you require 5 Select the Side 2 Options from the following selections Same as Side 1 settings chosen will apply to both Side 1 and Side 2 of your output Mirror Side 1...

Page 39: ...ins the transparencies 5 Select Save to confirm the selections and run the job Page Layout The Page Layout feature is ideal for handouts story boards or for archival purposes It allows up to 36 images...

Page 40: ...esents the required number of images per page Alternatively select the Specify Rows Columns button and use the arrow buttons to select the number of rows and columns from 1 to 15 Select either Portrai...

Page 41: ...size of the original is used to automatically calculate the maximum number of rows and columns that can be accommodated on the currently selected paper size To determine how the images are printed sel...

Page 42: ...ndow between segments to view the Build Job screen during scanning Then select Save 3 Select the options required for the first segment of the job 4 Load the first segment originals and press Start 5...

Page 43: ...ore printing the remaining sets 1 Select the Sample Set button on the Job Assembly tab 2 Select the On button and then select Save 3 Load the originals in the document feeder and program the job requi...

Page 44: ...image Each time Saved Settings are retrieved and used the image must be scanned To Save 1 Program the required job features 2 Select the Save Current Settings button on the Job Assembly tab 3 Select...

Page 45: ...s button on the Job Assembly tab 2 Select the required job settings from the list If required use the scroll bar to access all the settings 3 Select the Load Settings button to retrieve the programing...

Page 46: ...t the Enter button 4 If an accounting system is in use on the device you may also need to enter additional information If Xerox Standard Accounting is enabled the user will also have to log in using t...

Page 47: ...Version 1 0 09 10 Xerox ColorQube 9301 9302 9303 Fax...

Page 48: ...reproduced in any form without permission of Xerox Corporation XEROX XEROX and Design and ColorQube are trademarks of Xerox Corporation in the United States and or other countries Changes are periodic...

Page 49: ...2 Sided Scanning 58 Original Type 58 Resolution 59 Image Quality 60 Image Options 60 Image Enhancement 60 Layout Adjustment 62 Original Size 62 Reduce Split 63 Book Faxing 63 Fax Options 65 Confirmati...

Page 50: ...An Extended Fax option is also available which utilizes two telephone lines Using two telephone lines provides the capability to simultaneously send and receive Note This device only faxes in black an...

Page 51: ...tional dialing characters Refer to Dialing Characters on page 52 3 Select Add to add the number to the recipient list Enter additional numbers as required 4 To amend the Recipient List Select the entr...

Page 52: ...ter before entering confidential numbers After the last confidential numbers select again to turn the mask data off Characters between the symbols will appear as Wait for Dial Tone suspends dialing un...

Page 53: ...pient and select Add to Recipients from the drop down menu The number is added to the Recipients list Continue adding recipients as required 3 To add a Group entry to the list select the Individuals d...

Page 54: ...lect Add to Recipient The recipients fax number is added to the number in the Recipient entry box Continue adding numbers using the numeric keypad or Address Book until the number is complete 4 Select...

Page 55: ...the Edit Details option To delete the entry use the Clear Entry option Groups Group entries allow you to group individual entries under one number for regularly used broadcast transmissions When tran...

Page 56: ...end a Group entry select the Edit Details option To delete a Group use the Clear Entry option Cover Sheet The Cover Sheet feature attaches a cover sheet to the document being transmitted This replaces...

Page 57: ...the Keyboards button to access additional language keyboards Select Save 3 Select the From field and enter the name of the recipient using the keyboard and select Save 4 Select the comment required fr...

Page 58: ...nal documents are double sided The document feeder must be used to scan your originals with this option 2 Sided Rotate Side 2 select if your original opens up like a calendar The document feeder must...

Page 59: ...receiving fax terminal A higher resolution produces a better quality image A lower resolution reduces communication time The options are Standard 200x100 dpi is recommended for text originals It requi...

Page 60: ...e the indicator down to darken the image or up to lighten the image Sharpness provides manual control to adjust the sharpness of the scanned images Move the indicator up to sharpen the image Move the...

Page 61: ...ginals Contrast controls the image density on the output and compensates for an original that has too much or too little contrast on the image Select Manual Contrast to set the level of contrast yours...

Page 62: ...alculate the size of your original and the scanned image You can also select Auto Detect for automatic size detection or Mixed Size Originals if scanning a mix of sizes The options are Auto Detect is...

Page 63: ...nt is printed if your document paper size is larger than the receiving fax machine s capabilities The options are Reduce to Fit this option reduces the image to fit the paper size of the receiving fax...

Page 64: ...Only use to scan the left page only Use the arrow buttons to specify an amount from 0 to 25mm 0 to 1 to be deleted from the right side of the page in order to delete unwanted marks reproduced from th...

Page 65: ...ions displayed depend on the settings enabled in Tools Refer to the Administration and Accounting guide for more information The options are Print Confirmation Use to print a transmission report conta...

Page 66: ...Correction Mode ECM Initial transmission speed is 33 600 Bits Per Second bps G3 14 4 Kbps Selects the transmission rate based on the maximum capabilities of the receiving fax machine Initial transmiss...

Page 67: ...ypad to enter the hours and minutes If the device is set up to display the time using a 12 hour clock you must also select either the AM or PM button Select Save to save your selections and exit The f...

Page 68: ...mailbox has been set up with a passcode of 0000 then any combination of numbers including no numbers can be entered as the passcode to gain access to the mailbox Select the Mailboxes button The option...

Page 69: ...int Local Mailbox Documents button 2 Enter the Mailbox Number between 001 and 200 3 Enter the Mailbox Passcode 4 Select Print All Documents to print the contents of the mailbox The documents may be de...

Page 70: ...mes depending on the Mailbox Polling Policies set Select the Local Polling button The options are Non Secure Polling This feature allows you to scan documents and store them in the memory of your devi...

Page 71: ...al Document Documents stored in memory for local polling can be printed or deleted Select Print All to print the documents stored in memory Select Delete All to delete all stored documents A confirmat...

Page 72: ...ay Send to program a specific time to poll the remote machine Refer to Delay Send on page 67 4 Select Poll Now to commence polling The remote device is polled and the retrieved document printed Select...

Page 73: ...his window between segments to view the Build Job screen during scanning Then select Save 3 Select the options required for the first segment of the job Note The fax destination details must be entere...

Page 74: ...Fax 74 8 Repeat these steps until all segments of your job have been programed and scanned 9 After the last segment has been scanned select Submit the Job to indicate you have finished scanning and t...

Page 75: ...ure Receive feature all incoming faxes require a passcode in order to release them for printing 1 To release a Secure Fax for printing press the Job Status button and select the held fax in the list 2...

Page 76: ...the Enter button 4 If an accounting system is in use on the device you may also need to enter additional information If Xerox Standard Accounting is enabled the user will also have to log in using th...

Page 77: ...Version 1 0 09 10 Xerox ColorQube 9301 9302 9303 Server Fax...

Page 78: ...reproduced in any form without permission of Xerox Corporation XEROX XEROX and Design and ColorQube are trademarks of Xerox Corporation in the United States and or other countries Changes are periodic...

Page 79: ...Dialing Characters 81 Fax Directory 82 Server Fax Options 84 2 Sided Scanning 84 Original Type 84 Resolution 85 Image Quality 86 Image Options 86 Image Enhancement 86 Layout Adjustment 88 Original Ori...

Page 80: ...y limit your faxing options For example the server may be set up to collect and send all faxes at off peak times Most feature screens include these buttons to confirm or cancel your choices Undo reset...

Page 81: ...haracters button Use this option to enter the fax number if special characters are required To enter a fax number using the dialing characters 1 Select the Dialing Characters button 2 Use the numeric...

Page 82: ...fax number and dialing characters required select Add to add the number to the recipient list 4 Select Close to return to the fax options Fax Directory The Fax Directory is used to store individual f...

Page 83: ...Number field Use the C button to delete an incorrect entry or the Clear Text button to delete the entire entry Select Save The new entry is displayed in the list 4 To use the entry for the current jo...

Page 84: ...ed 2 Sided is used if your original documents are double sided The document feeder must be used to scan your originals with this option 2 Sided Rotate Side 2 select if your original opens up like a ca...

Page 85: ...d for text and line art Resolution The Resolution affects the appearance of the fax at the receiving fax terminal A higher resolution produces a better quality image A lower resolution reduces communi...

Page 86: ...images Move the indicator down to darken the image or up to lighten the image Image Enhancement Image Enhancement provides options for improving the quality of the output by reducing the background o...

Page 87: ...r an original that has too much or too little contrast on the image Select Manual Contrast to set the level of contrast yourself Move the indicator towards the More setting to reproduce more vivid bla...

Page 88: ...r Use this option if your images are in the orientation matching the image shown when loaded in the document feeder Sideways Images refers to the direction the images are loaded in the document feeder...

Page 89: ...r original from a list of pre set standard document sizes You can view the list by using the scroll bar Custom Scan Area is used to enter a specific area for scanning Measure the area to be scanned on...

Page 90: ...nsmit faxes during off peak hours or when sending to another country or time zone Delay Send can also be used with Mailbox and Polling options The options are Specified Time Select Specified Time and...

Page 91: ...the Build Job screen during scanning Then select Save 3 Select the options required for the first segment of the job Note The fax destination details must be entered prior to scanning 4 Load the firs...

Page 92: ...lect the Enter button 4 If an accounting system is in use on the device you may also need to enter additional information If Xerox Standard Accounting is enabled the user will also have to log in usin...

Page 93: ...Version 1 0 09 10 Xerox ColorQube 9301 9302 9303 Internet Fax...

Page 94: ...reproduced in any form without permission of Xerox Corporation XEROX XEROX and Design and ColorQube are trademarks of Xerox Corporation in the United States and or other countries Changes are periodic...

Page 95: ...99 2 Sided Scanning 100 Original Type 100 Advanced Settings 101 Image Options 101 Image Enhancement 101 Resolution 102 Quality File Size 103 Layout Adjustment 104 Original Orientation 104 Original Si...

Page 96: ...et Faxes are automatically sent from the server to the device as print jobs Most feature screens include these buttons to confirm or cancel your choices Undo resets the current screen to the values th...

Page 97: ...ent details 1 Select New Recipient 2 Select To or Cc for the recipient using the drop down menu to the left of the entry box 3 Using the keyboard enter the e mail address Up to 40 alphanumeric charact...

Page 98: ...n to access additional language keyboards 4 Select Save to save and return to the previous screen or Cancel to exit The e mail address entered is displayed in the From field Subject To enter a subject...

Page 99: ...required and add the recipient to the list using the drop down menu 5 To search different address books use the Public Address Book or Network Address Book option if available Select the Address Book...

Page 100: ...e will contain medium quality pictures though the sharpness of text and line art is slightly reduced Photo is used specifically for originals containing photos magazine pictures or continuous tones wi...

Page 101: ...ghten the image Sharpness provides manual control to adjust the sharpness of the scanned images Move the indicator up to sharpen the image Move the indicator down to soften the scanned image Saturatio...

Page 102: ...rance of the scanned image A higher resolution produces a better quality image A lower resolution reduces communication time The options are 72 dpi recommended for output displayed on a computer It pr...

Page 103: ...ile size delivers improved image quality but requires more time when transmitting over the network The options are Normal Quality produces small files by using advanced compression techniques Image qu...

Page 104: ...eder Use this option if your images are in the orientation matching the image shown when loaded in the document feeder Sideways Images refers to the direction the images are loaded in the document fee...

Page 105: ...nsing The size detected is matched to a standard size paper Preset Scan Areas allows you to define the size of your original from a list of pre set standard document sizes You can view the list by usi...

Page 106: ...are Multi Page TIFF Tagged Image File Format produces a single TIFF file containing several pages of scanned images A more specialized software is required to open this type of file format PDF Portab...

Page 107: ...age keyboards 2 Select Save to save the selections and exit Reply To The Reply To feature enables you to include an e mail address you want the recipient to reply to For example you can enter your per...

Page 108: ...livery receipt when the job is received Once the receipt is received by the device the report is compiled and printed Note The report may be delayed depending on how quickly the recipient s respond Pr...

Page 109: ...o view the Build Job screen during scanning Then select Save 3 Select the options required for the first segment of the job Note The recipient details must be entered prior to scanning 4 Load the firs...

Page 110: ...elect the Enter button 4 If an accounting system is in use on the device you may also need to enter additional information If Xerox Standard Accounting is enabled the user will also have to log in usi...

Page 111: ...Version 1 0 09 10 Xerox ColorQube 9301 9302 9303 Fax from PC...

Page 112: ...reproduced in any form without permission of Xerox Corporation XEROX XEROX and Design and ColorQube are trademarks of Xerox Corporation in the United States and or other countries Changes are periodic...

Page 113: ...ColorQube 9301 9302 9303 Fax from PC 113 Contents Introduction 114 Faxing from a PC 115 Fax from PC Options 117 Recipients 117 Preferences 117 Cover Sheet 119 Options 120...

Page 114: ...on Fax must be enabled on the device There are 3 main screens that enable the setup and use of Fax from PC The Recipients screen is used to address your fax by either entering recipients individually...

Page 115: ...led correctly contact your System Administrator for advice 3 Select the Properties button to display the print driver printing preferences 4 Select Fax as the Job Type on the Paper Output screen of th...

Page 116: ...the transmission of your fax Dialing options for a number prefix or credit card billing systems When you have selected all the options you require select OK 8 Select OK on the print driver screen and...

Page 117: ...the Add From Phonebook button You can choose from 3 Phonebooks Personal Shared and Shared LDAP The Personal and Shared phonebook information is stored in data files The file for your Personal phonebo...

Page 118: ...l phonebook if enabled LDAP is a protocol that is often used for corporate address books This phonebook is located on a network server and accessed by many users You can copy information from the LDAP...

Page 119: ...er sheet Use Show Custom Text to customize the cover sheet with your own information Select the Sender s Information to print Use Show Sender s Information to print the sender s information on the cov...

Page 120: ...4800 bps is a slower transmission rate but is less susceptible to errors In some regional areas the use of 4800 bps is restricted G3 14 4Kbps selects the transmission rate based on the maximum capabi...

Page 121: ...choose the local time that you want the fax sent Fax Dialing Options Use if you need to add an external access number a country code or an area code to the recipient number or if a credit card number...

Page 122: ...Fax from PC Options ColorQube 9301 9302 9303 Fax from PC 122...

Page 123: ...Version 1 0 09 10 Xerox ColorQube 9301 9302 9303 Print...

Page 124: ...reproduced in any form without permission of Xerox Corporation XEROX XEROX and Design and ColorQube are trademarks of Xerox Corporation in the United States and or other countries Changes are periodic...

Page 125: ...8 Paper 130 2 Sided Printing 131 Finishing 131 Print Quality 132 Output Destination 133 Special Pages 134 Add Covers 134 Add Inserts 135 Add Exceptions 135 Color Options 137 Color Correction 137 Print...

Page 126: ...to enable it to be used on all the popular computer operating systems They are provided on a disc with your device or you can download the latest versions from the Xerox website www xerox com Instruc...

Page 127: ...er driver options revert to the default settings Cancel Closes the dialog and returns all settings in the tabs to the values that were in place before the dialog was opened Any changes made are lost H...

Page 128: ...a passcode Secure Print is used for confidential or sensitive jobs The job is held at the device until a passcode is entered to release the job for printing When you select this job type the Secure P...

Page 129: ...vice Select Public or Private to specify the folder to use for the saved job This determines whether the job is available to other users or in a private folder If the job requires a passcode enter the...

Page 130: ...Select a paper type from the drop down menu Automatically Select use to enable the printer to select a type Select by Tray use this option to select a specific tray for printing the job The printer o...

Page 131: ...Finishing Use to select the finishing options for the print job such as stapling or hole punching To change the finishing options select the button to the right of the summary to display the finishin...

Page 132: ...to create a center margin for the booklet This option provides space for the booklet center fold Specify the horizontal distance in points between the page images A point is 1 72 or 35 mm Creep This o...

Page 133: ...uality mode Standard This option is a high speed general purpose printing mode for crisp bright color prints Recommended for most office uses and quick color prints Fast Color This provides the fastes...

Page 134: ...s in the table Undo is used to undo the last actions if you make an error Up and Down are used to move the entries up or down in the table Some features are only supported by specific printer configur...

Page 135: ...e numbers Note To add an insert to the front of your document use the Before Page 1 option 3 Select the number of insert sheets required 4 Specify the page number before each insert If multiple insert...

Page 136: ...raming applied to the main job 1 Sided Print prints the exception pages on one side only 2 Sided Print prints the exception pages on both sides of the sheet of paper with the images printed so the job...

Page 137: ...er s colors as closely as possible to colors on other devices such as your computer screen or a printing press or converting the colors to grayscale Color Uses the best color correction for each graph...

Page 138: ...Color Options ColorQube 9301 9302 9303 Print 138 Print Settings on the Page Prints the filename print quality mode and color settings of the print job on the edge of the page...

Page 139: ...only supported by specific printer configurations operating systems or driver types You may see more features or options listed than your specific device supports Page Layout Pages Per Sheet N Up Sel...

Page 140: ...Page Layout Options If the orientation is not already set in your application select the orientation from the first drop down menu Portrait prints the text and images across the shortest dimension of...

Page 141: ...Select one of the following options Text uses the characters that you type in the Text field This is displayed in the document as the watermark Time Stamp uses a time stamp as the watermark Select whe...

Page 142: ...center the watermark Preview Options selects the paper size and orientation to use for the preview image of the watermark Select Color or Black and White to display the watermark in the selected font...

Page 143: ...d tab enables you to select advanced printing options that are rarely changed Note Some features are only supported by specific printer configurations operating systems or driver types You may see mor...

Page 144: ...Advanced ColorQube 9301 9302 9303 Print 144...

Page 145: ...Version 1 0 09 10 Xerox ColorQube 9301 9302 9303 Workflow Scanning...

Page 146: ...reproduced in any form without permission of Xerox Corporation XEROX XEROX and Design and ColorQube are trademarks of Xerox Corporation in the United States and or other countries Changes are periodic...

Page 147: ...e Size 155 Update Templates 155 Layout Adjustment 156 Original Orientation 156 Original Size 157 Edge Erase 158 Filing Options 159 File Name 159 File Format 159 If File Already Exists 160 Document Man...

Page 148: ...er to Scan to Home on page 173 Scan to USB Flash Drive allows the user to store the images on a USB flash drive inserted into the device USB port refer to USB Port on page 209 Workflow Scanning is set...

Page 149: ...nning job you must select a template from the device touch screen Template operations can either be performed using Internet Services or FreeFlow SMARTsend For information about FreeFlow SMARTsend tem...

Page 150: ...hich have been created using optional scanning applications Scan to Home Templates are available if you have entered your login details into the device Images are scanned to a specific area for each u...

Page 151: ...nned image will contain medium quality pictures though the sharpness of text and line art is slightly reduced Text produces sharper edges and is recommended for text and line art Photo is used specifi...

Page 152: ...rposes This setting results in the smallest file sizes and normal image quality OCR is best for documents that are going to be processed by Optical Character Recognition OCR software This setting resu...

Page 153: ...to lighten the image Sharpness provides manual control to adjust the sharpness of the scanned images Move the indicator up to sharpen the image Move the indicator down to soften the scanned image Satu...

Page 154: ...options are 72 dpi recommended for output displayed on a computer It produces the smallest file size 100 dpi recommended for output that delivers low quality text documents 150 dpi recommended for av...

Page 155: ...with some originals Higher Quality produces larger files with better image quality Highest Quality produces the largest files with the maximum image quality Large files are not ideal for sharing and...

Page 156: ...der Use this option if your images are in the orientation matching the image shown when loaded in the document feeder Sideways Images refers to the direction the images are loaded in the document feed...

Page 157: ...ou to define the size of your original from a list of pre set standard original sizes You can view the list by using the scroll bar Custom Scan Area is used to enter a specific area for scanning Measu...

Page 158: ...in your original The options are All Edges is used to erase an equal amount from all the edges Use the arrow buttons to adjust the amount to be erased from 0 to 50 mm 0 to 2 0 All marks or defects wi...

Page 159: ...name of the file Up to 40 alphanumeric characters can be entered To delete a character use the back arrow key or to clear the entire entry select Clear Text Use the Keyboards button to access addition...

Page 160: ...mage Only optimises the file for viewing and printing and cannot be modified Searchable runs the file through an Optical Character Recognition OCR process This can take a few minutes but allows the te...

Page 161: ...agement data requirements are individually defined and programed within the workflow scanning template The Document Management data fields can be either mandatory or optional If the data is mandatory...

Page 162: ...play this window between segments to view the Build Job screen during scanning Then select Save 3 Select the options required for the first segment of the job 4 Load the first segment originals and pr...

Page 163: ...d http 192 168 100 100 3 Press Enter to view the Home page The Internet Services options for your device are displayed Note To find out the IP address of your device print a configuration report Refer...

Page 164: ...e the options required 4 Select Apply to save the selections and exit Copying a Template A template can be copied and used as a base for a new template using Internet Services 1 To copy a template sel...

Page 165: ...u only require your originals to be scanned and stored in the designated filing location Fax is selected if you also require your scanned images to be faxed to a remote fax destination If this is sele...

Page 166: ...ser Input Required Select Mask User Input if the data entered is confidential such as a passcode If details of the entry must be added to the log select Record User Input to Job Log 4 Select Apply to...

Page 167: ...arger file size delivers improved image quality but requires more time when transmitting over the network Select Edit to change the options Select Apply to save the selections and exit Layout Adjustme...

Page 168: ...completed Job Log allows you to print a list of the last jobs that the system has completed processing Workflow Scanning Image Settings These settings are used to set the image optimization the searc...

Page 169: ...documents or download them to your PC The Workflow Scanning option needs to be installed before this feature can be used but it is NOT necessary for the Workflow Scanning repositories and templates t...

Page 170: ...ettings to customize the scanning selections using the Edit option Select Apply after customizing each option When you have finished customizing your scanning options select Back to return to the Fold...

Page 171: ...als and process the Workflow Scanning job Remove the originals from the document feeder or glass when scanning has completed The Workflow Scanning job enters the job list ready for filing 9 Select Job...

Page 172: ...save a copy of the file to a specified location If Download is selected you will need to select Save and specify a file location Reprint can be used to print the file on the device The job is sent to...

Page 173: ...sitories and templates to be configured Your System Administrator enables the Scan to Home option in Internet Services Your System Administrator also needs to enable Network Authentication for this fe...

Page 174: ...settings are changed to the settings in the Scan to Home template 7 Make programing changes to Output Color 2 Sided Scanning Original Type and Scan Presets as required Additional Workflow Scanning op...

Page 175: ...ing 175 9 Select Job Status to view all the job lists and check the status of your job Refer to the Machine and Job Status guide for more information The scanned images are filed to the location speci...

Page 176: ...n select the Enter button 4 If an accounting system is in use on the device you may also need to enter additional information If Xerox Standard Accounting is enabled the user will also have to log in...

Page 177: ...Version 1 0 09 10 Xerox ColorQube 9301 9302 9303 E mail...

Page 178: ...reproduced in any form without permission of Xerox Corporation XEROX XEROX and Design and ColorQube are trademarks of Xerox Corporation in the United States and or other countries Changes are periodic...

Page 179: ...2 Sided Scanning 184 Original Type 184 Scan Presets 185 Advanced Settings 186 Image Options 186 Image Enhancement 186 Resolution 187 Quality File Size 188 Layout Adjustment 189 Original Orientation 18...

Page 180: ...it the subject line of the e mail message Most feature screens include these buttons to confirm or cancel your choices Undo resets the current screen to the values that were displayed when the screen...

Page 181: ...Recipient 2 Select To Cc or Bcc for the recipient using the drop down menu to the left of the entry box 3 Using the keyboard enter the e mail address Up to 40 alphanumeric characters can be entered T...

Page 182: ...lear Text Use the Keyboards button to access additional language keyboards 4 Select Save to save and return to the previous screen or Cancel to exit The e mail address entered is displayed in the From...

Page 183: ...displayed Select the name required and add the recipient to the list using the drop down menu 5 To search different address books use the Public Address Book or Network Address Book option Select the...

Page 184: ...contain medium quality pictures though the sharpness of text and line art is slightly reduced Photo is used specifically for originals containing photos magazine pictures or continuous tones without...

Page 185: ...setting results in the smallest file sizes and normal image quality OCR is best for documents that are going to be processed by Optical Character Recognition OCR software This setting results in larg...

Page 186: ...the image Sharpness provides manual control to adjust the sharpness of the scanned images Move the indicator up to sharpen the image Move the indicator down to soften the scanned image Saturation cont...

Page 187: ...tion affects the appearance of the scanned image A higher resolution produces a better quality image A lower resolution reduces communication time The options are 72 dpi recommended for output display...

Page 188: ...size delivers improved image quality but requires more time when transmitting over the network The options are Normal Quality produces small files by using advanced compression techniques Image quali...

Page 189: ...his option if your images are in the orientation matching the image shown when loaded in the document feeder Sideways Images refers to the direction the images are loaded in the document feeder Use th...

Page 190: ...define the size of your original from a list of pre set standard original sizes You can view the list by using the scroll bar Custom Scan Area is used to enter a specific area for scanning Measure the...

Page 191: ...our original The options are All Edges is used to erase an equal amount from all the edges Use the arrow buttons to adjust the amount to be erased from 0 to 50 mm 0 to 2 0 All marks or defects within...

Page 192: ...o 40 alphanumeric characters can be entered To delete a character use the back arrow key or to clear the entire entry select Clear Text Use the Keyboards button to access additional language keyboards...

Page 193: ...earchable runs the file through an Optical Character Recognition OCR process This can take a few minutes but allows the text in the file to be searchable and editable If Searchable is selected the Doc...

Page 194: ...nal e mail address If you logged in through authentication and your details are available in the Address Book your e mail address is displayed Using the keyboard enter the message required Up to 50 al...

Page 195: ...the Build Job screen during scanning Then select Save 3 Select the options required for the first segment of the job Note The recipient details must be entered prior to scanning 4 Load the first segm...

Page 196: ...ct the Enter button 4 If an accounting system is in use on the device you may also need to enter additional information If Xerox Standard Accounting is enabled the user will also have to log in using...

Page 197: ...Version 1 0 09 10 Xerox ColorQube 9301 9302 9303 Print From...

Page 198: ...reproduced in any form without permission of Xerox Corporation XEROX XEROX and Design and ColorQube are trademarks of Xerox Corporation in the United States and or other countries Changes are periodic...

Page 199: ...ents Introduction 200 Using Print From 201 Using the ColorQube 9301 9302 9303 201 Using Internet Services 202 Saving Jobs for use with Print From 203 Using the Print Driver 203 Using Internet Services...

Page 200: ...Services Print Submission Stored jobs are placed into a folder located on the device Stored jobs can be recalled and printed as many times as you need To print directly from a USB Memory Device inser...

Page 201: ...appears Select Print from USB The list of folders and jobs is displayed 4 Select the folder required and the print ready job required If necessary use the Up and Down buttons to scroll through the li...

Page 202: ...vice are displayed Note To find out the IP address of your device print a configuration report Refer to the Machine and Job Status guide for instructions 4 Select the Jobs tab This screen shows the jo...

Page 203: ...e 9301 9302 9303 printer from the Printer Name drop down menu 3 Select Properties to access the print settings for the job 4 Select the Job Type drop down menu and select Saved Job The Saved Job optio...

Page 204: ...nfiguration report Refer to the Machine and Job Status guide for instructions 4 Select Print to access the Job Submission options 5 Enter the file name of the job requiring saving or use the Browse op...

Page 205: ...lic folders These are the other kind of folders you may see The Public folder has been created by a user It can be used by any user and has no access authority limitations Any user can access and modi...

Page 206: ...or instructions 4 Select the Jobs option 5 Select Saved Jobs tab to access the folder options 6 Select Manage Folders The window displays all the Public folders and any Private folders belonging to yo...

Page 207: ...lect the Enter button 4 If an accounting system is in use on the device you may also need to enter additional information If Xerox Standard Accounting is enabled the user will also have to log in usin...

Page 208: ...Log In Out ColorQube 9301 9302 9303 Print From 208...

Page 209: ...Version 1 0 09 10 Xerox ColorQube 9301 9302 9303 USB Port...

Page 210: ...reproduced in any form without permission of Xerox Corporation XEROX XEROX and Design and ColorQube are trademarks of Xerox Corporation in the United States and or other countries Changes are periodic...

Page 211: ...ColorQube 9301 9302 9303 USB Port 211 Contents Introduction 212 Scan to USB 213 Print from USB 214 Log In Out 215...

Page 212: ...Drive select the Scan to USB option from the drop down menu The Workflow Scanning options are displayed Select the options required for scanning and scan the job The job is stored in the USB Flash Dr...

Page 213: ...cated on the left side of the device The USB Drive Detected screen appears 3 Select Scan to USB The Workflow Scanning options are displayed and the USB Store template is selected 4 If required modify...

Page 214: ...Down buttons to scroll through the list until the folder or job is displayed 4 Select the features required for your job Paper Supply use to select the paper source or select Auto for the device to c...

Page 215: ...ect the Enter button 4 If an accounting system is in use on the device you may also need to enter additional information If Xerox Standard Accounting is enabled the user will also have to log in using...

Page 216: ...Log In Out ColorQube 9301 9302 9303 USB Port 216...

Page 217: ...Version 1 0 09 10 Xerox ColorQube 9301 9302 9303 Internet Services...

Page 218: ...reproduced in any form without permission of Xerox Corporation XEROX XEROX and Design and ColorQube are trademarks of Xerox Corporation in the United States and or other countries Changes are periodic...

Page 219: ...ices 221 Status 222 Welcome 222 Description Alerts 222 Billing Information 222 Usage Counters 223 Configuration 223 Consumables 223 Trays 224 Information Pages 224 SMart eSolutions 224 Jobs 227 Active...

Page 220: ...er provides direct access to the device Internet Services enables users to perform many functions including Checking machine status billing information and consumable status Submitting print jobs over...

Page 221: ...is also required To access Internet Services 1 Open the web browser from your Workstation 2 In the URL field enter http followed by the IP Address of the device For example If the IP Address is 192 1...

Page 222: ...rmation about setting up and installing your device Once you have reviewed this page it can be switched off using the Don t Show Welcome Page again option Description Alerts A description of any probl...

Page 223: ...umber of copied sheets number of printed sheets number of faxes and number of large sheets Configuration This section displays the configuration of the device and the option to print a configuration r...

Page 224: ...ns provides the ability to automatically send data to Xerox to be used for billing supplies tracking and replenishment and for troubleshooting problems SMart eSolutions provides the following features...

Page 225: ...For information about configuring the Meter Assistant settings refer to the System Administrator Guide Supplies Assistant The Supplies Assistant enables you to proactively manage ink and component sup...

Page 226: ...to save or view a CSV file containing detailed information about device usage and any problems which have occurred on your device Use the Refresh button to view the latest status information For infor...

Page 227: ...on to check the status of your job The Incomplete Jobs list displays a list of the current jobs and the status of each job Saved Jobs Jobs which have been saved to the device memory can be accessed us...

Page 228: ...ipt file to the printer over the internet You can send the job from your desktop or from a remote location To use the Job Submission option Enter the file name of the job requiring printing or use the...

Page 229: ...tion displays a list of all the Workflow Scanning templates that have been created using Internet Services Use the Scan options to create modify copy or delete Workflow Scanning templates Refer to the...

Page 230: ...file Comma Separated Values format The Address Book tab is used to setup and manage a Public Address Book The file must be in a CSV Comma Separated Values format for the device to be able to read the...

Page 231: ...ion contains all the settings setups and default values for installing and setting up the device These are protected by a user name and password and should only be changed by your System Administrator...

Page 232: ...neral and Troubleshooting tabs The General tab displays the name and telephone number of your System Administrator and the telephone numbers you should use for Customer Support and Supplies Use the Tr...

Page 233: ...button to display the Help screens The structure of the Help screens corresponds to the structure of the Internet Services options Use the menu on the left of the Help page to access descriptions and...

Page 234: ...Help ColorQube 9301 9302 9303 Internet Services 234...

Page 235: ...Version 1 0 09 10 Xerox ColorQube 9301 9302 9303 Paper and Media...

Page 236: ...reproduced in any form without permission of Xerox Corporation XEROX XEROX and Design and ColorQube are trademarks of Xerox Corporation in the United States and or other countries Changes are periodic...

Page 237: ...Tray 3 241 Tray 4 Bypass 242 Loading Tray 4 Bypass 242 Tray 5 244 Loading Tray 5 244 Tray 6 Inserter 245 Loading Tray 6 Inserter 245 Media Types 247 Plain 247 Pre Punched 247 Transparencies 248 Pre Pr...

Page 238: ...dia sizes in the range A5 SEF to SRA3 SEF 5 5x8 5 SEF to 12x18 SEF The capacity for this tray is 100 sheets of 75 gsm or 20 lb paper Paper Tray 2 This tray is standard on the device It is a fully adju...

Page 239: ...tray is opened a screen is displayed identifying the media that should be loaded in the tray If the wrong size of media is loaded or the tray guides are set incorrectly the device gives a warning to a...

Page 240: ...the tray Load pre printed paper and labels face up and with the top towards the front of the device Load hole punched paper with the holes on the right edge Paper must not be loaded above the maximum...

Page 241: ...pecified Loading Tray 3 Only A4 or 8 5x11 LEF sized media can be loaded The media size and type requested must be loaded in the tray and the settings cannot be adjusted by the user Note Your device do...

Page 242: ...dia sizes in the range A5 SEF to SRA3 SEF 5 5x8 5 SEF to 12x18 SEF Envelopes sizes DL to C4 10 to 9x12 all envelopes must be fed Short Edge Feed SEF Media types Bond standard or recycled paper Card Pr...

Page 243: ...loaded above the maximum fill line 3 Make sure that the guides just touch the paper The paper settings for the tray are displayed on the touch screen The tray detects the position of the side guide to...

Page 244: ...pes tabs or carbonless paper Tray 4 Bypass can be used for these media types Loading Tray 5 The media size and type requested must be loaded in the tray and the settings cannot be adjusted by the user...

Page 245: ...or recycled paper Card Pre printed media Hole punched paper Clear transparencies Tray 6 Inserter must not be used to feed labels envelopes tabs or carbonless paper Tray 4 Bypass can be used for these...

Page 246: ...and Orientation Output Required Original Orientation Output Tray Orientation Inserter Orientation to match output A4 8 5x11 LEF Long Edge Feed Stapled Top Left or non stapled A4 8 5x11 SEF Short Edge...

Page 247: ...n Pre punched Transparency Pre Printed Recycled Paper Labels Heavyweight Extra Heavyweight Pre Cut Tabs Envelopes Plain This media type is used for plain and colored paper as well as lightweight card...

Page 248: ...lear transparencies allow maximum presentation space Note Only Tray 4 Bypass can be used to feed transparencies Load transparencies which have a white strip along one edge with the strip to the left a...

Page 249: ...in Trays 1 and 2 Load labels face down and with the top towards the front of the device in Tray 4 Bypass Note Do not fan the label sheets before use unless the package instructs you to do so If jammin...

Page 250: ...Bypass face down Envelopes must always be fed Short Edge Feed SEF The flaps should ALWAYS be closed Flap edge should be to the left or towards the front Your device can feed the following types of env...

Page 251: ...aper and Media 251 Unacceptable Types The following envelope characteristics are not acceptable Side seamed construction Announcement or catalogue envelopes Windows Board backed Padded Self adhesive w...

Page 252: ...The ream wrapper contains an inner lining that protects the paper from moisture Store on a flat surface to prevent the paper from folding or curling Stack reams of paper carefully on top of one anoth...

Page 253: ...Version 1 0 09 10 Xerox ColorQube 9301 9302 9303 Machine and Job Status...

Page 254: ...reproduced in any form without permission of Xerox Corporation XEROX XEROX and Design and ColorQube are trademarks of Xerox Corporation in the United States and or other countries Changes are periodic...

Page 255: ...3 Machine and Job Status 255 Contents Introduction 256 Job Status 257 Active Jobs 257 Completed Jobs 258 Managing Jobs 260 Machine Status 262 Machine Information 262 Faults 264 Supplies 264 Billing In...

Page 256: ...Status displays all the jobs in the job list waiting to be processed and the completed jobs Each list can be viewed by selecting the relevant tab Machine Status provides information about the install...

Page 257: ...The Status is updated as the jobs are processed and printed The following Status information can be shown Printing the device is currently printing the job Scheduling the job has been converted into t...

Page 258: ...ed and printed A held job does not hold up other jobs in the list There are various reasons why a job might be held for example the job is a secure print or fax job or the required resources are not a...

Page 259: ...he Up and Down buttons to scroll through the jobs in the list To view the details of a completed job select the job The job details are displayed Select Close to exit the Job Details screen Select All...

Page 260: ...elease is selected if a Secure Print job has been held in the list and a passcode is required in order for the job to print Promote is used to move a job to the top of the list It will be completed af...

Page 261: ...quired to release the job for printing 5 Select the job in the list and select Release 6 Enter the passcode For Secure Print jobs it must match the passcode entered when the job was submitted using th...

Page 262: ...general information about the device such as the device model serial number and software version It also provides options for access status information about the paper trays and consumables Further i...

Page 263: ...hecking the quality and color settings Select the report guide or sampler page required and select Print Note Access to the Information Pages may be restricted Contact your System Administrator or ref...

Page 264: ...ted for further information Current Messages displays a list of all the current fault messages Fault History provides a log of all the device errors Supplies The Supplies tab provides information on c...

Page 265: ...at have passed through the device in each of the job categories Images Sent Counters displays the number of Fax Server Fax Internet Fax E mail and Workflow Scanning images which have been sent from th...

Page 266: ...Machine Status ColorQube 9301 9302 9303 Machine and Job Status 266...

Page 267: ...Version 1 0 09 10 Xerox ColorQube 9301 9302 9303 Administration and Accounting...

Page 268: ...reproduced in any form without permission of Xerox Corporation XEROX XEROX and Design and ColorQube are trademarks of Xerox Corporation in the United States and or other countries Changes are periodic...

Page 269: ...nting Enablement 284 Service Settings 285 Copy Service Settings 285 Embedded Fax Settings 288 Job Sheets 295 Service Plan 295 Network Settings 296 Online Offline 296 TCP IP Settings 296 Advanced Setti...

Page 270: ...s button on the control panel Accessing Tools 1 Press the Machine Status button 2 Select the Tools tab To have access to all the Tools options you must be logged in as an Administrator 3 Select Log In...

Page 271: ...272 Custom Keyboard Button on page 273 Xerox Customer Support on page 273 Entry Screen Defaults on page 273 Measurements on page 273 Paper Size Preference on page 273 Audio Tones on page 274 Energy Sa...

Page 272: ...nd time on the device GMT Offset Time Zone Use this option to set the difference between your local time and Greenwich Mean Time Enter the GMT Offset time between 12 0 and 14 0 hours using the arrow b...

Page 273: ...ire entry Entry Screen Defaults This feature can only be set using Internet Services It enables the System Administrator to set which screen the user sees first on the device Instructions for accessin...

Page 274: ...Tone sounds when the device accepts your selection Select High Medium Low or Off Use the Test option to hear the tone selected Paper Management Select the Paper Management option to access the follow...

Page 275: ...used to select the most frequently used paper size formats Inches for formats such as 8 5x11 or 11x17 Metric for formats such as A4 or A3 Tray Settings Use to apply attributes to each paper tray so t...

Page 276: ...color of the media in a tray that has been designated as a dedicated tray Select a tray designated as a dedicated tray Change Size is used to select the size required for the tray Select the size of...

Page 277: ...have been held in the job list for a specified period of time and have been abandoned by a user E mail network scanning incoming server fax embedded fax and internet fax jobs are not affected by this...

Page 278: ...scanning This option allows you to customize the bias based on the type of originals being scanned and the output required Select the bias towards color or monochrome for scanning using the document g...

Page 279: ...ables you to change the priority of print and copy jobs Priority enables you to choose which jobs have priority Copy or Print jobs Use the arrow buttons to set the priority for the Copy Jobs and Print...

Page 280: ...us set making it easier to separate the sets There maybe occasions when you require the job to stack without offsetting Use this feature to enable or disable the offsetting Enable instructs the device...

Page 281: ...e services will require a Reboot to activate them on the device Low Supply Warning This option is used to set up the warning period given for each of the device consumables The device will display a m...

Page 282: ...nternet If you are unsure which IP setting to use select Enabled for both IPv4 and IPv6 Select Next to continue to the next screen Get IP Address from a DHCP Server is used if you want to have an IP a...

Page 283: ...y use the backspace key or to delete the entire entry select Clear Select Next to continue to the next screen A completion screen is displayed with instructions for printing a configuration report if...

Page 284: ...touch screen settings back to their original state when the device was setup at the factory A confirmation screen is displayed select Reboot to continue with the reset and to reboot the device Select...

Page 285: ...rase Presets on page 286 Image Shift Presets on page 286 Reduce Enlarge Presets on page 287 Reading Order Options on page 287 Auto Image Rotation on page 288 Feature Defaults Use to select the default...

Page 286: ...etion amounts for the Top Bottom Left and Right margins The parameters entered are the defaults shown when the preset is selected Image Shift Presets Enables you to setup the Image Shift pre set entri...

Page 287: ...00 can be entered Reading Order Options This option allows you to show or hide the Reading Order option Book Copying and Booklet Creation options assume that the bound originals and booklets have a re...

Page 288: ...is selected Select Auto Rotate as needed to allow automatic rotation or Disable Rotation to restrict the device from rotating the image Embedded Fax Settings Select the Embedded Fax Settings option to...

Page 289: ...he Country required from the options shown Line 1 Setup The standard fax option supports one analogue telephone line If the Extended Fax option is installed the device can support two analogue telepho...

Page 290: ...line Enter the time delay required between 0 and 15 seconds Junk Fax Prevention This setting enables you to prevent the receipt of unwanted junk faxes This is done by only allowing the receipt of faxe...

Page 291: ...hole punch or 2 side your incoming faxes This utility is used to specify the output options you require for all your incoming faxes Staple staples all incoming fax output if enabled Hole Punch prints...

Page 292: ...job including the cover page should be resent Audio Line Monitor When the device is transmitting a fax the dialing handshake and digital data creates audible beeps and buzzing sounds The audio line m...

Page 293: ...ted A confirmation screen is displayed as this can cause the memory to become full very quickly Mailbox Setup Incoming Faxes can be stored in mailboxes prior to printing for convenience or added secur...

Page 294: ...l transmission Report Options is used to determine when the report prints Select Always Print to print after each transmission Off if a report is not required or Print On Error if the report is requir...

Page 295: ...es off the banner sheet option Output Error Sheets Enables the device to print an error report if an error occurs during a print job Enable is selected to print an Output Error Sheet Disable switches...

Page 296: ...ministrator to enter the TCP IP settings for the device Advanced Settings This option enables the System Administrator to setup the Network Settings A warning screen is displayed prior to accessing th...

Page 297: ...nce enabled the IP address of the device is entered and Xerox Standard Accounting can be setup Network Accounting is a feature of the device which automatically tracks print scan server fax and copy u...

Page 298: ...ible with the Network Accounting function Customize Prompts allows you to customize the prompts that are provided to the users Code Entry Validation is used to check users accounting credentials prior...

Page 299: ...nistrator Only Image Overwrite Security Image Overwrite If you have sent print jobs to the device that are confidential or sensitive you can setup the device to automatically remove any data stored on...

Page 300: ...protocol enabled using Internet Services To disable IP Sec on the device select the Disable IP Sec option Valid Recipients This feature sets the parameters for allowed recipients in the E mail and In...

Page 301: ...splayed Use the Print option to print the list Fix Image Quality Use this option to Print Test Pages to help you diagnose print issues Analyse the output and choose one of the options to fix the image...

Page 302: ...Eco Fix is selected to correct banding when the device is not in use Always Fix is selected to correct banding when it is detected Off is selected if no action is required Resets Use this option to r...

Page 303: ...ons are used to trouble shoot problems relating to the network connection Echo Test The Echo Test allows you to test the network connectivity Select the appropriate protocol and select the Start Test...

Page 304: ...Troubleshooting ColorQube 9301 9302 9303 Administration and Accounting 304...

Page 305: ...Version 1 0 09 10 Xerox ColorQube 9301 9302 9303 General Care and Troubleshooting...

Page 306: ...reproduced in any form without permission of Xerox Corporation XEROX XEROX and Design and ColorQube are trademarks of Xerox Corporation in the United States and or other countries Changes are periodic...

Page 307: ...ple Cartridges 311 Emptying the Waste Ink Tray 312 Emptying the Hole Punch Waste Container 313 Print Quality Maintenance 313 Cleaning Tasks 314 Troubleshooting 315 Defining the Problem 315 Faults 315...

Page 308: ...selected the power down option will be cancelled and the device will be available for use Note It is recommended the device is only powered off if a problem occurs or if it is being moved Use the powe...

Page 309: ...n setup the following Energy Saver options Intelligent Ready wakes up and sleeps automatically based on previous usage The device uses algorithms and data gathered on a usage profile to anticipate per...

Page 310: ...tive giving your Company Name product number and the device serial number An option is available within Internet Services which allows the device to contact Xerox automatically to order units when req...

Page 311: ...ak up the spillage Clean any residual slippery coating using a strong detergent soap solution and apply sand or other inert granular material to improve traction Dispose of all waste material in accor...

Page 312: ...se the finisher door High Volume Finisher Booklet Maker Staple Cartridges 1 Open the finisher door Pull out the booklet maker module 2 Lower the lever to gain access to the staple cartridges Grip the...

Page 313: ...sks your device performs automatically to ensure it is running at optimum print quality Automatic Print Quality Maintenance Your device contains a sub system that periodically monitors the quality of...

Page 314: ...of such cleaners can result in a risk of explosion and fire Document Glass and Constant Velocity Transport Glass Apply Xerox Cleaning Fluid or Xerox Anti Static Cleaner to a lint free cloth Liquid sh...

Page 315: ...ault Hard Down Faults Hard Down faults prevent a subsystem module or component from functioning properly There are three categories of Hard Down faults Low Level Fault this occurs when a subsystem or...

Page 316: ...he user by one of two methods Interrupting Fault Interrupting faults are presented if the associated fault affects the entire device where the device is not capable of accepting input or output They a...

Page 317: ...faults Usage counters are also available The Faults tab displays fault listings and the device error logs The faults are separated into Current Faults Current Messages and Fault History Current Fault...

Page 318: ...g Labels and transparencies can only be loaded into Tray 4 Bypass Before loading paper into the trays fan the edges This procedure separates any sheets of paper that are stuck together and reduces the...

Page 319: ...ructions on removing the staple cartridge If the Staple Cartridge is not at the front of the device power the device Off and On using the On Off switch at the side of your device Remove any partially...

Page 320: ...is option to print the Troubleshooting Print Quality Page and the Jet Test Pages The Troubleshooting Print Quality Page provides information about problem solving and the options which can be used to...

Page 321: ...defect is not on the original Clean the document glass and the Constant Velocity Transport CVT glass Fix the image quality problems Refer to Image Quality Problems on page 320 for instructions Dark o...

Page 322: ...elect the 2nd side option in the options if printing Side 2 on pre printed paper Fix the image quality problems Refer to Image Quality Problems on page 320 for instructions Light lines and streaks app...

Page 323: ...ots on copies Reprint the job Make sure the defect is not on the original Clean the document glass and the Constant Velocity Transport CVT glass Marks on the lead edge of paper stack which are in line...

Page 324: ...displayed on this screen Maintenance Assistant If a problem occurs which requires further investigation from Xerox diagnostic information can be sent directly to Xerox using the Maintenance Assistant...

Page 325: ...Version 1 0 09 10 Xerox ColorQube 9301 9302 9303 Safety and Regulations...

Page 326: ...reproduced in any form without permission of Xerox Corporation XEROX XEROX and Design and ColorQube are trademarks of Xerox Corporation in the United States and or other countries Changes are periodic...

Page 327: ...ation 333 Basic Regulations 334 United States FCC Regulations 334 Canada Regulations 334 European Union 334 Turkey RoHS Regulation 335 Copy Regulations 336 United States 336 Canada 338 Other Countries...

Page 328: ...ed to meet strict safety requirements These include safety agency evaluation and certification and compliance with electromagnetic regulations and established environmental standards The safety and en...

Page 329: ...lerts users to an area of the equipment which includes a sharp edge which could cause laceration in the event that extreme force is used on the guard which prevents contact in normal use The edge is c...

Page 330: ...of the equipment If you are not sure that your electrical supply meets the requirements please consult your local power company or a licensed electrician for advice The electrical supply outlet should...

Page 331: ...he weight of the machine Always locate the equipment in an area that has adequate ventilation and room for servicing Always unplug this equipment from the electrical outlet before cleaning Note Your X...

Page 332: ...e power cable from the electrical outlet Maintenance Information WARNING Do not use aerosol cleaners Aerosol cleaners can be explosive or flammable when used on electromechanical equipment Any operato...

Page 333: ...Certification This product is certified by the following Agency using the Safety standards listed This product has been manufactured under a registered ISO9001 Quality system Agency Standard Canadian...

Page 334: ...ed by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiver Increase the separation betw...

Page 335: ...uipment Directive 1999 5 EC This product if used properly in accordance with the user s instructions is neither dangerous for the consumer nor for the environment To ensure compliance with European Un...

Page 336: ...p this may be done provided the reproduction of the document is performed for lawful purposes Postage Stamps canceled or uncanceled For philatelic purposes Postage Stamps may be photographed provided...

Page 337: ...ception United States military discharge certificates may be photographed 10 Badges Identification Cards Passes or Insignia carried by military personnel or by members of the various Federal Departmen...

Page 338: ...tate other than Canada 7 Impressed or adhesive stamps used for the purpose of revenue by the Government of Canada or of a province or by the government of a state other than Canada 8 Documents registe...

Page 339: ...AAAEQ TXXXX If requested this number must be provided to the Telephone Company A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicab...

Page 340: ...s causing harm to the telephone network the Telephone Company may request that you disconnect the equipment until the problem is resolved Repairs to the machine should be made only by a Xerox Service...

Page 341: ...uipment Europe Radio Equipment Telecommunications Terminal Equipment Directive The Facsimile has been approved in accordance with the Council Decision 1999 5 EC for pan European single terminal connec...

Page 342: ...ions 342 Material Safety Data For Material Safety Data information regarding your printer go to North America www xerox com msds European Union www xerox com environment_europe For the Customer Suppor...

Page 343: ...2 96 EC Some equipment may be used in both a domestic household and a professional business application Professional Business Environment Application of this symbol on your equipment is confirmation t...

Page 344: ...handling For more information about collection and recycling of old products and batteries please contact your local municipality your waste disposal service or the point of sale where you purchased t...

Page 345: ...s trademarks The ENERGY STAR Imaging Equipment Program is a team effort between U S European Union and Japanese governments and the office equipment industry to promote energy efficient copiers printe...

Page 346: ...information on Environment Health and Safety in relation to this Xerox product and supplies please contact the following customer help lines USA 1 800 828 6571 Canada 1 800 828 6571 Europe 44 1707 35...

Page 347: ...ion 222 265 Black Impressions 222 265 Book Copying 24 Book Faxing 63 Booklet Creation 27 BPS Bits Per Second 66 Brightness 283 Broadcast Report 294 Build Job 42 73 91 109 162 167 C Calibration 320 Cal...

Page 348: ...Settings 288 Embedded Web Pages 221 Emptying the Hole Punch Waste Container 313 Emptying the Waste Ink Tray 312 Energy Program Compliance 345 Energy Save 308 Energy Saver Settings 271 ENERGY STAR 345...

Page 349: ...tus 222 Interrupt Printing Enablement 284 Invert Image 26 J Job Deletion Setting 299 Job List 257 Job Log 168 Job Sheets Setup 295 Job Status 257 Job Submission using Internet Services 228 Jobs 227 Ac...

Page 350: ...t Electrical Safety 330 Pre Programed Settings 44 45 Print 126 228 Print Confirmation Report 65 Print From USB 212 Print from USB 214 Print From 200 Create New Folder 205 Managing Saved Jobs 205 Modif...

Page 351: ...y 10 E mail 180 Fax 50 Internet Fax 96 Server Fax 80 Workflow Scanning 148 Services Default 273 Services Home 10 50 80 96 148 180 201 Setting Accounting 297 Audio Tones 274 Automatic Banding Fix 302 C...

Page 352: ...106 159 Timers Settings 276 Tools Pathway 270 Total Impressions 224 Touch Screen 314 Transmission Defaults 291 Transmission Report 65 116 120 294 Transparency Separators 39 Tray Management Settings 2...

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Xerox ColorQube 9303, User Manual

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