Xante Assel-a-Writer-8300, Instruction Manual

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______________________________________ Troubleshooting A-3
Introduction
This chapter provides suggestions for troubleshooting printer
hardware problems and information about XANTÉ support services.
Troubleshooting
The troubleshooting section can help you correct most printer
hardware problems. It covers printer jams, status messages, a
preliminary troubleshooting procedure, and miscellaneous and print
quality problems.
Jams
This section covers preventing and clearing media jams.
Preventing Jams
Many jams are the result of using the wrong consumables, either
toner or media, and handling the consumables incorrectly. The
following tips can help avoid these types of jams.
• Make sure all media meets the guidelines in “Media
Specifications” in chapter 7.
• Make sure media is stored following the guidelines in “Storing
Media” in chapter 7.
• Make sure the correct size media is loaded in the selected
cassette or manual feed tray.
• When printing on various media, always follow the guidelines in
the corresponding sections of chapter 7, such as in “Printing
Computer-to-Film” or “Printing on Custom Sized Media.”
• Make sure all media is in good condition—not torn, wrinkled,
curled, or damp.