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Troubleshooting
59
Troubleshooting
Troubleshooting
Troubleshooting
Troubleshooting
This chapter provides some general troubleshooting information to help you solve the
problems you might encounter when using your W52P IP DECT phone.
If you require additional information or assistance with your new phone, contact your
system administrator.
Why doesn’t the handset ring?
Ensure the ringer volume of your handset is not adjusted to the minimum. Refer to
Adjusting Ringer Volume
on page
17
.
Make sure the silent mode is not switched on. Refer to
Switching Silent Mode
On/Off
on page
18
.
Why can’t I receive calls?
Ensure the DND mode is not activated. Refer to
Do Not Disturb (DND)
on page
52
.
Ensure the Always Forward feature is not enabled. Refer to
Call Forward
on page
52
.
Why does the handset prompt the message ”Not Subscribed”?
Check the registration status of your handset. If your handset is not registered to the
base station, register it manually. Refer to
Handset Registration
on page
13
.
Why does the handset prompt the message ”Not in range”?
Ensure the base station is properly plugged into a functional AC outlet.
Ensure the handset is not too far from the base station.
Why does the handset prompt the message ”No LAN Connection”?
Ensure the Ethernet cable is plugged into the Internet port on the base station and
the Ethernet cable is not loose.
Ensure the switch or hub in your network is operational.
Why does paging fail?
Check the current mode of the base station. If the base station is not on the paging
mode, press the paging key on the base station to cast the base station into the paging
mode.
Summary of Contents for W52P
Page 7: ...About This Guide vii ...
Page 11: ...Table of Contents xi ...
Page 12: ......
Page 24: ...User Guide W52P IP DECT Phone 12 ...
Page 32: ...User Guide W52P IP DECT Phone 20 ...
Page 69: ...Call Features 57 ...
Page 75: ...Appendix 63 ...
Page 78: ...User Guide W52P IP DECT Phone 66 Index Index Index Index ...
Page 88: ...lxxvi ...
Page 90: ...User Guide W52P IP DECT Phone lxxviii ...
Page 94: ...User Guide W52P IP DECT Phone lxxxii ...
Page 106: ...User Guide W52P IP DECT Phone 12 ...
Page 114: ...User Guide W52P IP DECT Phone 20 ...
Page 123: ...Phone Settings 29 ...
Page 152: ...User Guide W52P IP DECT Phone 58 ...
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