Varian 450-GC, User Manual

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Warranty Warranty
Varian, Varian, Inc. Inc. User User Manual Manual 450-GC 450-GC Page: Page: III III
V V ARIAN ANALYTICAL INSTRUME ARIAN ANALYTICAL INSTRUME NT WARRANTY NT WARRANTY
For Instrument Warranty in German, French, Italian or Spanish please refer to For Instrument Warranty in German, French, Italian or Spanish please refer to the 430-GC, the 430-GC,
431-GC and 450-GC User Manual CD-rom (CP501414) which is included with the GC. 431-GC and 450-GC User Manual CD-rom (CP501414) which is included with the GC.
HARDWARE PRODUCTS HARDWARE PRODUCTS
All analytical instr All analytical instruments sold by Var uments sold by Varian are warranted ian are warranted to be free from d to be free from defects in materia efects in material and workmanship fo l and workmanship for the periods s r the periods specified and pecified and
in accordance with the terms in accordance with the terms on the face of on the face of Varian's quotation or as otherwise agreed upon in Varian's quotation or as otherwise agreed upon in writing between Varian and the Customer. writing between Varian and the Customer.
The warranty period begins on the The warranty period begins on the date of date of shipment shipment from Varian to the original Customer. However, where installation is paid for by the from Varian to the original Customer. However, where installation is paid for by the
Customer or included in the Customer or included in the purchase price, the warranty period begins upon completion of installation. If the Customer schedules purchase price, the warranty period begins upon completion of installation. If the Customer schedules
installation to start later than 30 installation to start later than 30 days after delivery or if such days after delivery or if such delay is caused through the Customer's inability to provide adequate delay is caused through the Customer's inability to provide adequate
facilities or utilities or through failure to facilities or utilities or through failure to comply with Varian's reasonable pre-installation instru comply with Varian's reasonable pre-installation instructions or through other omissions by ctions or through other omissions by
Customer, then the warranty period starts on the Customer, then the warranty period starts on the 31st day from date of 31st day from date of shipment. Moreover Varian will charge the C shipment. Moreover Varian will charge the C ustomer for labor and ustomer for labor and
other expenses involved in making multiple or follow-up installation service calls. other expenses involved in making multiple or follow-up installation service calls.
SOFTWARE PRODUCTS SOFTWARE PRODUCTS
Where software is provided within the frame Where software is provided within the frame of a license agreement concluded between the Customer and of a license agreement concluded between the Customer and Varian, any warranty shall be Varian, any warranty shall be
strictly in accordance with the terms of strictly in accordance with the terms of such agreement. such agreement.
In the absence of a In the absence of a license agreement and unless an alternate warranty period is agreed upon in license agreement and unless an alternate warranty period is agreed upon in writing between Varian and the writing between Varian and the
Customer, the warranty period is as Customer, the warranty period is as specified on the face of Varian's specified on the face of Varian's quotation. Varian warrants such software products, if used with and quotation. Varian warrants such software products, if used with and
properly installed on Varian hardware or other hardware as properly installed on Varian hardware or other hardware as specified by Varian to perform as specified by Varian to perform as described in the accompanying Operator's described in the accompanying Operator's
Manual and to be Manual and to be substantially free of those defects which cause failure to execute respective programming instructions; however, Varian substantially free of those defects which cause failure to execute respective programming instructions; however, Varian
does not does not warrant uninterrupted or error-free operation. warrant uninterrupted or error-free operation.
REMEDIES REMEDIES
The sole and exclusive remedy under hardware warranty shall be The sole and exclusive remedy under hardware warranty shall be repair repair of of instrument malfunctions which in Varian's opinion are due or instrument malfunctions which in Varian's opinion are due or
traceable to defects in original materials or traceable to defects in original materials or workmanship or, at Varian's option, workmanship or, at Varian's option, replacement replacement of the of the respective defectiv respective defective parts, provided e parts, provided
that Varian may as an alternative elect to that Varian may as an alternative elect to refund refund an equitable portion of an equitable portion of the purchase price of the instrument or accessory. the purchase price of the instrument or accessory.
Repair or replacement under warranty does not extend the Repair or replacement under warranty does not extend the original warranty period. original warranty period.
Repair or replacement under warranty claims shall be Repair or replacement under warranty claims shall be made in Varian's sole discretion either by made in Varian's sole discretion either by sending a Customer Support sending a Customer Support
Representative to the site or by Representative to the site or by authorizing the Customer to return the defective accessory or instrument to Varian authorizing the Customer to return the defective accessory or instrument to Varian or to send it or to send it to a to a
designated service facility. The Customer shall be responsible for loss or designated service facility. The Customer shall be responsible for loss or damage in transit and shall prepay shipping cost. V damage in transit and shall prepay shipping cost. V arian will arian will
return the accessory or instrument to the return the accessory or instrument to the Customer prepaid and insured. Claims for loss Customer prepaid and insured. Claims for loss or damage in transit shall be or damage in transit shall be filed by the filed by the
Customer. To correct software operation anomalies, Varian will issue software revisions where such Customer. To correct software operation anomalies, Varian will issue software revisions where such revisions exist and where, in revisions exist and where, in
Varian's opinion, this is the Varian's opinion, this is the most efficient remedy. most efficient remedy.
LIMITATION OF WARRANTY LIMITATION OF WARRANTY
This This warranty does not cover warranty does not cover software supplied by the Customer, software supplied by the Customer, equipment and software warranted by another manufacturer or equipment and software warranted by another manufacturer or
replacement of expendable items and those of limited life, such as but not limited to: replacement of expendable items and those of limited life, such as but not limited to: Filters, glassware, instrument statu Filters, glassware, instrument status lamps, source s lamps, source
lamps, septa, columns, fuses, chart paper and ink, lamps, septa, columns, fuses, chart paper and ink, nebulizers, flow cells, pistons, seals, fittings, valves, burners, sample tubes, probe nebulizers, flow cells, pistons, seals, fittings, valves, burners, sample tubes, probe
inserts, print heads, glass lined tubing, pipe and tube inserts, print heads, glass lined tubing, pipe and tube fittings, variable temperature dewars, transfer lines, flexible discs, magnetic tape fittings, variable temperature dewars, transfer lines, flexible discs, magnetic tape
cassettes, electron multipliers, filamen cassettes, electron multipliers, filaments, vacuum gaskets, seats and all ts, vacuum gaskets, seats and all parts exposed to samples and mobile phases. parts exposed to samples and mobile phases.
This This warranty shall be void warranty shall be void in the in the event of accident, abuse, alteration, misuse, neglect, breakage, improper operation or maintenance, event of accident, abuse, alteration, misuse, neglect, breakage, improper operation or maintenance,
unauthorized or improper modifications or tampering, use in an unsuitable physical environment, use with a unauthorized or improper modifications or tampering, use in an unsuitable physical environment, use with a marginal power supply or use marginal power supply or use
with other inadequate facilities or utilities. Reasonable care must be with other inadequate facilities or utilities. Reasonable care must be used to avoid hazards. used to avoid hazards.
This warranty is expressly in lieu of This warranty is expressly in lieu of and excludes all other express or implied warranties, including but not limited to w and excludes all other express or implied warranties, including but not limited to w arranties arranties
of merchantability and of fitness for particular purpose, use or application and all other obligations or liabilities on the part of of merchantability and of fitness for particular purpose, use or application and all other obligations or liabilities on the part of
Varian, unless such other warranties, obligations or liabilities are expressly agreed to in writing by Varian.
Varian, unless such other warranties, obligations or liabilities are expressly agreed to in writing by Varian.
LIMITATION OF REMEDIES AND LIABILITY LIMITATION OF REMEDIES AND LIABILITY
The remedies provided herein are the sole and exclusive remedies of the Customer. In The remedies provided herein are the sole and exclusive remedies of the Customer. In no case will Varian be no case will Varian be liable for liable for
incidental or consequential damages, loss of use, incidental or consequential damages, loss of use, loss of production or loss of production or any other loss incurred. any other loss incurred.