T A L K S W I T C H C O N F I G U R A T I O N
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Transmitted Flash length
:
This option controls the transmitted flash length from TalkSwitch to the
telephone company lines. TalkSwitch emits a Flash when forwarding or
bridging calls using the 3-Way Calling/Conference or Centrex transfer
service or when transferring calls through an existing PBX system. The
value can be adjusted from 250 ms to 1 second. The default setting is
400 ms. If you notice that you are having problems with any of the
TalkSwitch features that use 3-way calling, experiment with this value.
Double Flash time
When two flashes are detected, TalkSwitch needs to calculate the time
between the flashes to establish if they were intended to propagate a flash
at the central office (CO) or to place a call on hold and then quickly retrieve
it. The
Double Flash
time values signify the maximum time between two
flashes that TalkSwitch recognizes as an intended flash to the CO. When two
flashes are detected with a time gap larger than the value displayed, no
flash is propagated at the CO. The value can be adjusted from 200 ms to 2000
ms with the default set at 1200 ms.
3-Way Calling wait time
This option adjusts the time required between hook flash and a dial string.
Some telephone company 3-way calling/conference services require
different time allowances after the flash signal to re-establish a dial tone.
The default time is two seconds, so TalkSwitch can let the lines settle after
going off-hook before sending the DTMF digits.
Ring Patterns
Click the
Check Ring Pattern...
button and call any extension. After three
rings the sequence of the ring pattern displays in a new window. The time is
displayed in milliseconds.
Non-detection of disconnect-clear
This option controls the length of time after which TalkSwitch drops a line
when silence is heard. This safeguard is useful when a telephone line does
not send out the disconnect-clear signal that tells TalkSwitch the call is
completed.
Auto Attendant Adjustments
Since TalkSwitch allows callers to dial 100, 200, 300 series extensions, 400
series mailboxes and allows fall-through options for the single digits 1, 2, 3,
4 and 5 at the auto attendant, there needs to be a time limit on how long
TalkSwitch waits for another digit before following the single-digit option
after the first digit is pressed. There are three ways to make use of this
control. Be careful not to isolate your callers from having both choices as
listed in (1).
