U S I N G T A L K S W I T C H
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Place out-of-office calls from a local extension
1. Dial
9
or
81
–
88
to choose a hunt group and dial the phone number.
2. Depending on your IP phone, press
Dial, Send
or .
You can set restrictions to specific hunt groups or block certain types of
outbound calls. Your extension can also be configured to access a specific
line directly.
3.3.2 Receiving calls at a local IP extension
If an auto attendant engages before you are able to pick up, the caller can
select an option at the auto attendant. The steps below apply when you pick
up an extension that is ringing.
1. Pick up the extension’s handset.
2. If the call went through the auto attendant and call screening is enabled
in
Call Handling -> Local Extension
and
Extension
Ring Groups:
a) Press
to accept the call.
b) Press
or hang up to
re-route the call to its extension call cascade
options.
c) press
Dial
,
Send
or
.
You can intercept a call that is ringing on any other local extension.
1. Pick up your handset.
2. Dial
9
and press
Dial
,
Send
or
depending on your phone. This
routes the call to your local extension.
You can answer a call that is ringing at another extension.
1. If you know which extension is ringing, dial
7
and the extension
(i.e.
7112
to pick up a call ringing at extension 112).
2. Press
Dial, Send
or
depending on your phone.
3. If you are in the middle of a call and want to connect to another
incoming caller, press
Hold
to place the first caller on hold.
4. Dial
9
or
7
and the extension.
If
Direct Line Access
is enabled for a local IP extension, you need to
press
before dialing any extensions or voice mailbox.
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