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T A L K S W I T C H US E R G U I D E • N O R T H A M E R I C A
The other configuration options are described below.
Ring Extensions only
(no auto attendant is played)
If you don‘t want the auto attendant to answer calls on this line, select
this option. All the local extensions are set to ring immediately during
an inbound call by default. No
call cascade
actions (i.e. voicemail) can be
performed if you select this option.
Select the local extensions you would like to ring. If you require certain
extensions to ring in a sequence (i.e. one extension rings first, then
another one on the second ring), click the
Adjust Sequence
button to
configure.
Go to voice mailbox
If you do not want to use an auto attendant but want the call to go to a
voice mailbox, select the appropriate mailbox. The caller always hears
one more ring than the number of rings you select. TalkSwitch uses the
first ring to determine the ring type and to support Caller ID information.
Adjust Sequence...
(button)
This section controls how the extensions will ring before the auto attendant
answers the call.
•
If you have chosen the auto attendant to answer calls immediately, this
section does not require configuration and is grayed out.
•
If the auto attendant is set to answer after 1 or more rings, configure
when specific extensions ring before the auto attendant answers.
•
If no auto attendant is selected to answer on the specified line, specify
when particular extensions will ring up to 9 times. Remember
that no calls go to voicemail unless you first have an auto attendant
answer.
If you call on any line, TalkSwitch answers after 15 rings with a generic
auto attendant so that you can still access the system to make
configuration changes, change modes, access voicemail or dial extensions.
Remember:
Callers are only directed according to settings for an auto
attendant. Calls do not follow the call cascade settings of any of the local
extensions programmed to ring before the auto attendant answers.
