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T A L K S W I T C H US E R G U I D E • N O R T H A M E R I CA
2. Press
Conf
or
Hold
to place the outside caller on hold. Dial the local
extension you wish to conference with.
3. When the extension answers, press
Conf
to establish the 3-way call.
3.3.7.2 Two outside callers and one local extension
There are two different methods for this type of conference call. The first
method is similar to the one above, using only TalkSwitch for the conference
function.
1. Establish a call with an outside party.
2. Press
Conf
or
Hold
to place the outside caller on hold.
3. Pick up another line and dial the number of the other outside party.
Dial
9
or another hunt group before dialing the second phone number.
4. When the call is answered, press
Conf
to establish the 3-way call.
The second method uses the telephone company’s 3-way calling/conference
service.
1. Establish a call with an outside party.
2. Press
Conf
to place the outside caller on hold.
3. At the dial tone, enter
80
, dial the number of the other outside party
and press
Dial, Send
or .
4. When the call is answered, press
Conf
to establish the 3-way call.
3.4 MAKING AND RECEIVING CALLS USING VOIP
TalkSwitch 48-CVA supports inter-branch connectivity via PSTN and VoIP.
Once the system is properly configured, calls made between locations are
using VoIP with broadband connections. TalkSwitch has 50 VoIP location
codes (250-299) that can be assigned to any VoIP number. These location
codes are dialed from an extension or from an auto attendant. TalkSwitch
automatically finds the VoIP ports for placing these calls.
Other calls are made over VoIP by dialing hunt group
88
. Activate VoIP
numbers in this hunt group first. Dialing
88
at the internal dial tone tells
TalkSwitch to hunt all VoIP numbers for an available line. In order to reach a
remote location, a VoIP phone number has to be assigned to the VoIP
number you want to call.
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