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T A L K S W I T C H US E R G U I D E • N O R T H A M E R I CA
3.3.4 Call park — Parking and retrieving callers
Call park is a feature for placing a call on hold and then retrieving it from
any other local extension. TalkSwitch has 10 park orbits, 500–509.
3.3.4.1 Parking a caller
1. Press
Transfer
or
xfer
,
510
and press
Dial
or
to place a caller
in the next available park orbit.
2. You will hear a confirmation indicating that the caller has been parked
successfully and into which park orbit.
3.3.4.2 Retrieving a parked call
1. Press
and the park orbit.
2. Press
Dial
or
. If
Direct Line Access
is enabled at the extension, dial
then
and the park orbit, then press
Dial, Send
or
.
3.3.4.3 Using call park with the paging option
If the external paging option is enabled on TalkSwitch, you can announce
the call over the PA system by pressing
0
. If
Direct Line Access
is
enabled, dial
0
and announce that there is a call parked in a
specific park orbit for a co-worker.
Example:
“Bob, please pick up 501.”
This tells Bob that he can retrieve the
parked call from any extension by pressing
501
at the dial tone.
The caller is now connected to Bob at that extension. If
Direct Line Access
is enabled at your extension, press
Flash
before retrieving the parked call.
If you have a combination of TS-80, TS-200, TS-400 and TS-600 phones in
the office, you can page an individual extension or a ring group (i.e press
85
, the
Page
button or softkey and the extension or ring group
number).
3.3.5 Queuing and retrieving callers
For details on queuing and retrieving callers from a IP extension, please
refer to
sections 3.2.7, 3.2.7.1
and
3.2.7.2.
This feature is used the same way
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