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T A L K S W I T C H US E R G U I D E • N O R T H A M E R I CA
. After you hear 2 beeps, dial the extension and hang up. You
cannot announce a caller to the transferred extension but if you stay on the
line, you are in a conference call state. You can hang up at any time.
If you transfer a call from a parallel-connected phone and then hang up, the
extension rings the number of times specified for that extension. If it is not
answered within that number of rings, the call is handled according to that
extension’s call cascade actions.
When a phone in parallel with TalkSwitch is off-hook, you notice that the
corresponding line light flickers to indicate the line is busy. TalkSwitch does
not allow extensions to interfere on a call that has the line in use.
3.6 MODEMS AND TELEPHONE LINE ACCESS
If your modem is attached to TalkSwitch as an extension, you can configure
it to access your telephone lines in one of two ways.
1. Enable
Direct Line Access
to one of your telephone lines. You don’t have
to dial
9
or any other hunt group to access an outside line at the
extension where your modem is conneted. Your modem will work the
same way it always has. You don’t have to change your dial-up settings
for the modem. See
2.2.5 Automatic Route Selection and Toll Restriction
on page 44 for more details on configuring
Direct Line Access.
2. If you use a telephone and modem on the same extension, do not enable
Direct Line Access.
A TalkSwitch extension with
Direct Line Access
immediately connects to one of your lines when you pick up the
telephone’s handset, preventing you from accessing other system
features without first pressing
Flash
on an analog phone or
on
a IP phone.
You can have your modem access a specific line using a hunt group.
Change your modem’s dial properties to include the intended hunt group
(
9
or
81
–
88
) followed by the letter
w
, before the dial-up networking
telephone number (e.g.
9w789
-
1234
). The letter
w
after your dial-out
access number tells your modem to dial the access number 9, wait until it
detects a dial tone, and then dial your dial-up networking number.
You can change the transfer prefix to
instead of
if the
default prefix conflicts with another device or service. To change the
transfer prefix, open the configuration software and change the setting
in the
Options -> Transfer Options
window.
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