I N D E X 2 2 9
A
Administration
system password 35
Announcements
configuring 67, 78
recording 141
Audio controls 107
extensions 107
lines 107
Auto attendant 80
adding and configuring 80
additional features 86
automatic fax detection 85
erasing messages 83
loading messages 83
receiving calls with... 117
receiving calls without... 118
recording messages 82
routing options 84
troubleshooting 182
working with messages 82
Automatic route selection 44
permissions 105
C
Call back/call bridge 98
auto call back 99
prompted call back 102
Call bridge 103
Call cascade 90
examples 97
extension ring groups 95
local extensions 90
remote extensions 93
Call conference 125
SIP extension 131
telephone company service 41
Call detail record (CDR) 147
data analysis 151
enabling 147
retrieving data 148
Call forward 135
screening options 136
to a remote extension 60
to a ring group 63
to remote extension (music on
hold) 142
Call handling
auto attendant 80
local extension 119
local extensions 90
modes 78
remote extensions 93
telephone lines 87
VoIP numbers 170
Call queue
caller in queue reminder 110
cycling through queued calls 191
queue at ring group 85
queue call (call cascade) 91
queuing and retreiving 123
to a single extension 123
to an extension ring group 124
Call routing
auto attendant routing
options 84
call cascade 90
troubleshooting 183
I N D E X
