U S I N G T A L K S W I T C H
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Place out-of-office calls from a local extension
1. Press
9
or
81
–
88
to choose a hunt group at the internal dial tone. This
hunt group gives you access to an available line to dial out.
2. If your system requires permissions for outgoing calls, enter your
access code.
3. Dial the phone number.
Restrictions
You can set restrictions to specific hunt groups for each extension. Your
extension can also be configured to access a line directly. When you pick up
a handset, you hear the telephone company dial tone and can dial an
outside number as usual.
3.2.2 Receiving calls at a local extension
The steps below apply when a regular extension is ringing. If an auto
attendant engages before you are able to pick up, the caller can select an
option at the auto attendant.
1. Pick up the extension’s handset.
2. If the call went through the auto attendant and call screening is enabled
in
Call Handling -> Local extension
and
Extension
Ring Groups:
a) Press
to accept the call.
b) Press
to
re-route the call to its extension‘s call cascade options.
c) Hang up.
Exceptions:
For a remote extension intercom call, the phone rings as
usual. If a ring group has a different ring pattern, intercom calls follow
the cascade settings of the extension dialed. You can enable this feature
in the configuration software under
Options -> Miscellaneous.
You can perform intercom paging and activate the speakerphone at other
local extensions that have TS-80, TS-200, TS-400 or TS-600 phones. To
place an intercom call to one of these phones, dial
84
and the local
extension at the TalkSwitch dial tone.
If you have
Direct Line Access
enabled for a local extension, you need to
dial
Flash
before dialing local extensions or voice mailboxes.
If you dial your own extension you will be directed to your voicemail. If
your voicemail is not set up, you will get a busy signal.
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