3 4
T A L K S W I T C H US E R G U I D E • N O R T H A M E R I C A
Example:
If you have two 48-CA units connected on the same LAN, the
system can support 8 PSTN lines, 16 local extensions and 20 remote
extensions.Each unit is identified with a tab at the top of the configuration
window,
System Information -> Telephone Lines
to allow you to select
the unit in the group.
Figure 32: Unit tabs
The features described below are not affected by the number of units on
the LAN.
Feature Description
Auto Attendant
(See
2.4.2 Auto
attendant
on page 80)
There are 9 auto attendants shared by all units on
the LAN. This means that all inbound calls can be
answered by the same auto attendant on an
incoming line. When a new auto attendant is
recorded on a unit, it is automatically copied onto
all the other units.
Music on Hold
(See
2.2.10 On-Hold/
Ringback
on page 63)
There are two ways to add music on hold to your
system:
•
through an external audio source
•
by loading an internal music file
Call Back
(See
2.5 Call Back/Call
Bridge
on page 98
)
There are 4 auto call back accounts per unit. To use
an announced message for a particular auto call
back account, you need to record the announced
message on the same unit as the account. This
means calling in on a line that is physically
connected to the unit with the account, or using an
extension connected to the unit.
Ring Groups
(See
2.2.9 Extension ring
groups
on page 61)
There are 10 global ring groups (300-309) regardless
of the number of units on a LAN. Each group is
capable of ringing any extensions on the network.
A combination of 32 analog and IP extensions can
be part of a ring group.
Park Orbits
There are 10 global park orbits (500-509). Any
person can put a caller on hold in a temporary park
orbit so that the call can be retrieved from any
extension in the office.
