T A L K S W I T C H C O N F I G U R A T I O N
8 3
Load Auto Attendant
(button)
Click this button to display a dialog box with instructions on how to load an
auto attendant using a pre-recorded .wav file. If you want to have auto
attendants professionally recorded, make sure to specify that the files have
to be 8KHz, 8bit, mono, and saved as a µ-law format .wav file.
Figure 85: Audio file format
Erase Instructions
(button)
Click this button to display a dialog box showing the instructions on how to
erase an auto attendant using a telephone. It is a good idea to erase unused
auto attendants. They share the memory with voicemail.
Figure 86: Erase auto attendant
Failure to record an auto attendant will cause your office phone to answer
with no message. The caller will hear silence and might assume that the
call did not get connected.
With the use of a memory card you can
extend the time for voicemail and auto
attendant recordings to up to 9 hours.
