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315
General Troubleshooting
15
Problem
Possible cause
Possible solutions
The sound is faulty. You
cannot hear the signals.
The feature
Turn off signals
is
activated or the volume is set too
low.
Check whether the
Turn off signals
option is turned on. For more
information, see chapter
11.5 Turning Off Signals Temporarily
.
Check whether the signal modes (
Normal
,
Vibration
,
Quiet
,
Loud
)
have sound activated and whether the volume is set to a level
that is audible. For more information, see chapter
11.4 Tone and
Vibration
.
The speakers are damaged or the
diabetes manager is defective.
Perform the system function test for the diabetes manager. For
more information, see chapter
14.3 Checking the System
Functions
. If the system function test shows a problem with the
signals of the diabetes manager or micropump, contact your
Customer Support and Service Centre.
The start time for the first
time block cannot be
changed.
Initial setup is already complete
and, therefore, the start time for
the first time block cannot be
changed any more.
To change the start time for the first time block, select the
Reset
option on the
Time blocks
display. After resetting the time
blocks, you have to re-enter all time block settings.
You cannot feel any vibrations
from the diabetes manager.
The active signal mode does not
include a vibration signal.
Check the settings on the
Tone and vibration
display. The
diabetes manager only vibrates if the active signal mode
(
Normal
,
Vibration
,
Quiet
,
Loud
) includes vibration.
The vibration feature is turned off.
Check the touchscreen feedback settings (
Tone
,
Vibration
,
Tone
and vibr.
,
Off
).
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Summary of Contents for Accu-Chek Solo
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Page 44: ...32 Getting to Know the Micropump System man_07866364001_C_en UK indb 32 12 10 2018 13 07 43 ...
Page 276: ...264 Reminders man_07866364001_C_en UK indb 264 12 10 2018 13 10 13 ...
Page 330: ...318 Messages and Troubleshooting man_07866364001_C_en UK indb 318 12 10 2018 13 10 35 ...