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Diagnostics

Scale Errors

CubiScan 25 Service Manual

1 0

3. Is the touchscreen surface damaged? If the touchscreen is damaged, you may require a

replacement part. Contact Quantronix Technical Assistance at +1 801-451-7000 to obtain a
replacement part.

4. Calibrate the touchscreen.

5. Temporarily remove the SD card. For instructions on how to remove the SD card, see

“Updating the Firmware” on page 19

. You may not need to update the firmware, first try

simply removing the card for a moment. If doing this does not correct the problem, continue
on to step 6.

6. Update the firmware. For information on how to do this, see

“Updating the Firmware” on

page 19

7. Check the touchscreen to circuit board wires. If any of these wires are damaged or pinched

you may need a replacement touchscreen. Refer to Figure 3 below.

8. If, after completing the above steps, the touchscreen is still not responding, please contact

Quantronix Technical Assistance at +1 801-451-7000.

Scale Errors

This section describes the various scale errors that can occur with the CubiScan 25. Refer to the
following sections for more information.

Dashes in Weight Field

Review the following information if there are dashes in the weight field. The location of the
dashes is important.

Bottom Dashes

Dashes in the bottom of the weight field mean that the scale is reading less than zero. If you have
dashes appearing in the bottom of the weight field, complete the following steps:

Figure 3

Touchscreen Cables

Cables

Summary of Contents for CUBISCAN 25

Page 1: ...Scan 25 Service Manual Version 1 1 Quantronix Inc Cubing and Weighing Systems 380 South 200 West P O Box 929 Farmington Utah 84025 U S A Phone 1 801 451 7000 Fax 1 801 451 0502 Website http www cubiscan com ...

Page 2: ...rth below Quantronix hereinafter referred to as the Seller warrants that its new product is in accordance with Seller s published specifications or those agreed upon with Buyer in writing at the time of sale or lease and that it is free from defects in materials and workmanship under normal use for a period of one 1 year from the date of sale or the commencement date under a written equipment leas...

Page 3: ...pment or components which has have 1 Been the subject of repairs or modifications not authorized by Seller 2 Been used with incompatible products 3 Been operated under abnormal conditions or in an unintended manner 4 Not been operated or maintained in accordance with Seller s instructions 5 Been subject to misuse or abuse negligent handling improper installation accident damage by fire flood water...

Page 4: ... gives you specific legal rights and you may also have other rights that vary by country state or province What s New in Version 1 1 Updated Sections Updated to five wheel carriage assembly Added section Updating Firmware via a Serial Connection Updated warranty and legal statements This document was created with the purpose of providing the most accurate and complete information If you have comme...

Page 5: ...t of Box 8 Gate Speed Warning 8 Irregular Gate Movement 8 Return Gate to Home Error 8 Miscellaneous Errors 9 Frozen or Not Functioning 9 Ready Indicator Not Lighting 9 Touchscreen is Not Functioning 9 Scale Errors 10 Dashes in Weight Field 10 Different Load Cells Report Different Weights 12 No Zero Indicator 12 Chapter 2 Scale Calibration 13 Scale Calibration 13 Chapter 3 Cleaning 18 Cleaning the ...

Page 6: ...cing the Encoder 32 Replacing the Encoder Magnet 34 Replacing the Proximity Sensor 35 Replacing the Controller Box 36 Replacing the Motherboard 38 Replacing the Power Supply 40 Replacing the Scale Card 42 Replacing the Load Cell Summing Board 43 Replacing a Load Cell 45 Replacing Adjusting Carriage Assemblies 48 Appendix A Communication Protocol 50 Serial RS 232 C Cable Pin Assignments 51 Ethernet...

Page 7: ...1 Scale Plate Thumb Screws 19 Figure 12 Controller Lid Screws 19 Figure 13 Jumper 20 Figure 14 SD Card 20 Figure 15 Controller Lid Screws 21 Figure 16 Jumper 1 21 Figure 17 Jumper 2 21 Figure 18 Load Cell Summing Box 23 Figure 19 POTs 23 Figure 20 Load Cell Wire Connections 24 Figure 21 Height Transmitter Gate Cover 27 Figure 22 Height Transmitter Inside Top View 27 Figure 23 Height Transmitter In...

Page 8: ...Encoder Cable Bolts 34 Figure 41 Encoder Magnet 34 Figure 42 Shroud Nuts and Screws 35 Figure 43 Proximity Sensor 36 Figure 44 Controller Box Connectors 36 Figure 45 Shroud Nuts and Screws 37 Figure 46 Controller Box 37 Figure 47 Controller Box Connectors 37 Figure 48 Thumb Screw Slots 38 Figure 49 Controller Box Screws 38 Figure 50 Controller Box Connectors 39 Figure 51 Motherboard Cables 39 Figu...

Page 9: ...45 Figure 67 Load Cell Summing Box 45 Figure 68 Shroud Nuts and Screws 45 Figure 69 Wires Drawing 46 Figure 70 Load Cells Ferrite 46 Figure 71 Load Cell Cable Nut 46 Figure 72 Load Cell Cable Attachments 47 Figure 73 Metal Attachments 47 Figure 74 Load Cell 47 Figure 75 Encoder Bracket 48 Figure 76 Gate Nuts 48 Figure 77 Gate Tray Screws Front 48 Figure 78 Gate Tray Screws Back 49 Figure 79 Carria...

Page 10: ...ors on page 7 Miscellaneous Errors on page 9 Scale Errors on page 10 The figure below shows parts commonly referred to in the following sections Booting Process Errors This section describes the various booting process errors that can occur with the CubiScan 25 Refer to the following sections for more information Figure 1 CubiScan 25 Parts Glass Platform Scale Plate Touchscreen Gate Load Cell Summ...

Page 11: ...mware on page 19 4 Try using a new SD 2 GB standard card with factory default parameter files 5 If after completing the above steps the initialization file process still fails please contact Quantronix Technical Assistance at 1 801 451 7000 Reading Gate This process may be delayed and read DONE instead of PASS if the CubiScan 25 fails to detect gate board s Complete the following steps if the read...

Page 12: ...net connection is functioning properly 3 Contact your IT support Failure to Turn On Complete the following steps if the CubiScan 25 fails to turn on when the power switch is turned to the on position 1 Is the power cable connected to both the CubiScan 25 and a working outlet If the CubiScan 25 is mobile is the portable power supply turned on 2 Is the power switch in the ON position 3 Is the displa...

Page 13: ...e filters with a clean damp if needed microfiber cloth Use water to dampen the cloth do not clean the gate filters with a solvent as this could cause damage 2 Make sure that all the controller box cables are securely attached 3 Go to Menu Diagnostics Gate On the second and fourth gate diagnostic screens the threshold and sensitivity values are listed for the width and height The threshold values s...

Page 14: ...Measurement Results on page 6 5 Does the object you are measuring exceed or not meet the measurement range The measurement range for the CubiScan 25 is 0 1 in 2 mm to 18 0 x 12 0 x 12 0 in 450 x 350 x 350 mm 6 Is the item you are measuring placed roughly in the center of the glass platform The edges of the metal scale plate can interfere with the measuring process when objects are placed too close...

Page 15: ...glass and use the replacement glass platform that was shipped with the CubiScan 25 Contact Quantronix Technical Assistance at 1 801 451 7000 if you need to order a glass platform 2 Clean all four gate filters with a clean damp if needed microfiber cloth Use water to dampen the cloth do not clean the gate filters with a solvent as this could cause damage 3 Go to Menu Diagnostics Gate 1 16 This scre...

Page 16: ...bottom limits and automatically picks the best values Make sure you move the gate to the middle of the CubiScan 25 when you run this test You must save your settings to retain any changes 5 Go to Menu Diagnostics Gate This screen displays the current status of the LED beams Move the gate to the center of the glass platform and clear the platform of all objects If the LED beam bars show yellow plea...

Page 17: ...ecause the carriers are self lubricating there should be a lubricant on the tracks Only the debris should be removed from the track 2 Make sure that no cables or objects are impeding the movement of the gate 3 The carriage assemblies that control gate movement may need to be adjusted or replaced For instructions on how to do this see Replacing Adjusting Carriage Assemblies on page 48 4 If after co...

Page 18: ...e sure the CubiScan 25 is turned off Move the gate out of the home position right side Use a Phillips screwdriver to remove the 14 screws holding the controller box lid in place Remove the controller box lid Locate the SD card and briefly remove it Replace the SD card Secure the controller box lid with the 14 screws Turn the CubiScan 25 back on 3 Update the firmware For information on how to do th...

Page 19: ...e on page 19 7 Check the touchscreen to circuit board wires If any of these wires are damaged or pinched you may need a replacement touchscreen Refer to Figure 3 below 8 If after completing the above steps the touchscreen is still not responding please contact Quantronix Technical Assistance at 1 801 451 7000 Scale Errors This section describes the various scale errors that can occur with the Cubi...

Page 20: ...he scale is reading over the scale limit Make sure that there are no objects on the platform especially objects that weigh over the weight limit of 15 lbs If there are no objects on the CubiScan 25 s platform proceed to step 1 below Complete the following steps if there are still dashes in the weight field 1 Make sure that the glass platform and scale plate are securely in place 2 Make sure that t...

Page 21: ... against the scale plate 3 Make sure the scale plate and glass platform are securely in place 4 Make sure that the four thumb screws 2 on each end of the scale plate are not too tight They should merely hold the scale plate in place without restricting the scale plate s movement 5 Verify that no vibration or air movement is affecting the CubiScan 25 6 Make sure that all the controller box cables a...

Page 22: ...ration until you have the test weight Calibrating without an accurate known weight within 01 of a lb kg can make all future weight readings inaccurate When calibrating the scale the CubiScan 25 must be stable with no movement of the platform such as that caused by vibration or air movement Scale Calibration Take the following steps to calibrate the CubiScan 25 scale 1 Tap Menu at the main screen T...

Page 23: ...ibration CubiScan 25 Service Manual 1 4 2 Tap Cal The calibration menu is displayed 3 Make sure the CubiScan 25 platform is clear of all objects Tap Scale The following screen is displayed Figure 5 Menu Figure 6 Calibration Menu ...

Page 24: ... weight unit It will turn green Then tap or to change the unit e g from lb to kg Tap the weight unit again to save the changes and return the display to normal If not change the weight as follows Tap the displayed weight It will turn green Then tap Prev or Next to select your digit position Tap or to increase or decrease the selected value 5 Tap Next to continue and the following screen is display...

Page 25: ...is clear of all objects and tap Next to continue The following screen is displayed 7 Place the test weight onto the glass platform roughly in the center of the CubiScan 25 Allow the scale to completely stabilize and tap Next Figure 8 Second Scale Calibration Screen Figure 9 Third Scale Calibration Screen ...

Page 26: ...Scale Calibration Scale Calibration CubiScan 25 Service Manual 1 7 8 When the CubiScan 25 is done calibrating tap Prev twice to return to the menu screen Figure 10 Fourth Scale Calibration Screen ...

Page 27: ...uld cause damage Cleaning the Glass Platform This section describes how to clean the glass platform To clean the glass platform remove it from the CubiScan 25 Clean both sides of the platform thoroughly with a clean damp cloth If the glass platform is scratched it may interfere with measurements Remove the glass platform and try measuring If this resolves the problem you may need a new glass platf...

Page 28: ...be updated you will need to move a jumper Move the jumper indicated in Figure 15 from the Protected mode to the Write mode 6 Remove the SD card indicated in Figure 12 7 Insert the SD card into your PC and copy the provided CS25 bin onto the SD card This new file will replace any previous existing versions of the CS25 bin file Figure 10 Scale Plate Thumb Screws Figure 10 Controller Lid Screws Chapt...

Page 29: ...umper from step 5 back to the Protected mode Moving the jumper to the Protected mode will prevent firmware from being lost 14 Replace the controller box lid and secure it using the screws from step 3 15 Replace the glass platform 16 Reboot the CubiScan 25 17 To confirm the new firmware update see Checking the Firmware Version on page 22 Updating Firmware via a Serial Connection This section descri...

Page 30: ...le to the adapter and the other end to the back of the CubiScan 25 controller 9 Open the CS125Downloader exe 10 Navigate to the CS125Downloader exe folder using the Directory 11 Select CS25 bin from the Files window 12 Select the port that the adapter is connected to 13 Power the CubiScan 25 on If you are connected correctly the kernel version will be displayed in the message box 14 Click Program ...

Page 31: ... 3 Replace the glass platform 19 Reboot the CubiScan 25 20 To confirm the new firmware update see Checking the Firmware Version below Checking the Firmware Version This section describes how to check the version of firmware that the CubiScan 25 is using 21 Go to Menu Diagnostics Version 1 2 The Main field displays which version of firmware is being used ...

Page 32: ...n disrupt the balancing process 2 Zero the scale by tapping the Zero button located on the main screen 3 On the CubiScan 25 s touchscreen go to Menu Diagnostics Scale 1 2 This screen will display the current weight in the Wgt field 4 Temporarily remove the glass platform 5 Remove the eight screws holding the load cell summing board lid in place and remove the lid Refer to Figure 13 6 Replace the g...

Page 33: ...hoose the two corners that are closest to 15 lb These will be your first and second corners Move the weight back and forth between them Adjust the appropriate POT until the displayed weight values for both corners are the same this does not necessarily need to be exactly 15 lb 10 Choose your third corner Move the weight back and forth between corners one and three Adjust the POTs until the same we...

Page 34: ...ing the Load Cells CubiScan 25 Service Manual 2 5 16 When everything has been replaced and the load cells have been balanced you need to recalibrate the scale For instructions on calibrating the scale see Scale Calibration on page 13 ...

Page 35: ...ing the Controller Box on page 36 Replacing the Motherboard on page 38 Replacing the Power Supply on page 40 Replacing the Scale Card on page 42 Replacing the Load Cell Summing Board on page 43 Replacing a Load Cell on page 45 Replacing Adjusting Carriage Assemblies on page 48 Replacing a Fuse This section describes how to replace a fuse on the CubiScan 25 Items Needed Replacement Fuse Complete th...

Page 36: ...ned slide the gate cover up and away from the CubiScan 25 4 Disconnect the transmit ribbon by simultaneously pushing the tabs located on each end of the connector outwards The transmit ribbon connector is indicated in Figure 18 5 Disconnect the power cable indicated in Figure 19 6 Using the Phillips screwdriver unscrew the six screws holding the transmitter board in place These screws are shown in...

Page 37: ...ng steps to replace the height receiver board The height receiver board is located on the front side of the gate the same side as the touchscreen display 1 Power the CubiScan 25 off 2 Loosen the four screws holding the gate cover in place using the 3 32 Allen wrench Refer to Figure 20 3 When the screws have been loosened slide the gate cover up and away from the CubiScan 25 4 Disconnect the receiv...

Page 38: ...indicated in Figure 23 is set to the 3 position 10 Reattach the power cables and receive ribbons as indicated in Figure 21 and Figure 22 Make sure the ribbons have been firmly locked into place with both tabs securely snapped 11 Replace the gate cover and tighten the screws from step 2 12 Power the CubiScan 25 on Replacing the Width Transmitter Board This section describes how to replace the width...

Page 39: ...se screws are located in each corner and the middle of the transmitter board 10 Disconnect the power cable as indicated in Figure 27 11 Disconnect the DB9 transmit ribbon by simultaneously pushing the tabs located on each end of the connector outwards The transmit ribbon is indicated in Figure 27 12 Carefully remove the damaged transmitter board and replace it with the new transmitter board Handle...

Page 40: ... This section describes how to replace the width receiver board on the CubiScan 25 Items Needed 3 32 Allen Wrench Phillips Screwdriver Replacement Width Receiver Board Complete the following steps to replace the width receiver board The width receiver board is located on top of the gate 1 Power the CubiScan 25 off 2 Loosen the four screws holding the gate cover in place using the 3 32 Allen wrench...

Page 41: ...front of the CubiScan 25 and towards the back of the machine 8 Screw the replacement receiver board into place using the screws from step 6 9 Make sure that the jumper indicated in Figure 31 is set to the 1 position 10 Reattach the power cables and receive ribbons as indicated in Figure 29 Make sure the transmit ribbons have been firmly locked into place with both tabs securely snapped 11 Replace ...

Page 42: ...g the ribbon cables in place by using a Phillips screwdriver Once the screws have been removed pull the ribbon cables out The ribbon cable locations are indicated in Figure 33 12 Disconnect the gate power cable and encoder cable by unscrewing the cables and pulling them out The cables are indicated in Figure 33 13 Remove the nuts holding the cable carrier clamp down by using the 11 32 nut driver R...

Page 43: ...24 Replace the cable carrier clamp and secure it in place using the nuts from step 13 25 Replace the scale plate and secure it using the thumb screws from step 3 The thumb screws should not be tightened all the way they should merely hold the scale plate in place while still allowing free movement 26 Replace the glass platform 27 Power the CubiScan 25 back on Replacing the Encoder Magnet This sect...

Page 44: ...the encoder magnet 5 Power the CubiScan 25 back on Replacing the Proximity Sensor This section describes how to replace the proximity sensor Items Needed 3 32 Allen Wrench 11 32 Nut Driver Phillips Screwdriver Replacement Proximity Sensor Complete the following steps to replace the proximity sensor 1 Power the CubiScan 25 off 2 Carefully remove the glass platform and place it in a safe location 3 ...

Page 45: ...with gate movement 14 Replace the shroud and secure it using the screws and nuts from steps 5 and 6 15 Replace the scale plate and secure it using the thumb screws from step 3 The thumb screws should not be tightened all the way they should merely hold the scale plate in place while still allowing free movement 16 Replace the glass platform 17 Power the CubiScan 25 back on Replacing the Controller...

Page 46: ...r Refer to Figure 43 for cable locations Depending on your connection choice you may only need to remove one or none of the following cables Ethernet USB or serial To remove the Ethernet cable press the tab and pull it straight out To remove the USB or display cable simply pull it straight out using even pressure To remove the serial or load cell cable loosen the screws and pull the cable straight...

Page 47: ... shroud using the screws and nuts from steps 5 and 6 16 Replace the scale plate and secure it using the thumb screws from step 3 The thumb screws should not be tightened all the way they should merely hold the scale plate in place while still allowing free movement 17 Carefully replace the glass platform 18 Reconnect the power cord from step 1 and power the CubiScan 25 on Replacing the Motherboard...

Page 48: ...onnect the proximity sensor cable part number 13320 the encoder cable part number 13319 and the gate power cable part number 13314 where they connect to the motherboard See Figure 47 10 Using the Phillips screwdriver remove the screws four total located on each corner of the motherboard 11 Carefully remove the motherboard and discard it 12 Locate the replacement motherboard and screw it into place...

Page 49: ...CubiScan 25 holding the scale plate in place 4 Remove the scale plate and set it aside 5 Move the gate to the left side of the CubiScan 25 6 Using the 3 32 Allen wrench remove the 14 screws holding the controller box lid in place and remove the lid See Figure 48 7 Disconnect the following cables that are connecting to the outside of the controller box See Figure 49 Load Cell Summing Cable Dependin...

Page 50: ...s screwdriver remove the four screws holding the power supply board down The screws are located in each corner of the power supply board 16 Remove the power supply and discard it 17 Locate the replacement power supply and screw it into place using the screws from step 15 18 Reconnect the cables from step 12 19 Replace the cage lid and secure it using the screw from step 13 20 Replace the motherboa...

Page 51: ...aside 5 Use the 3 32 Allen wrench to remove the eight screws holding the load cell summing board lid in place and remove the lid Refer to Figure 53 6 Disconnect the load cell summing cable by loosening the screws and pulling the cable straight out Refer to Figure 54 7 Using the Phillips screwdriver remove the five screws holding the load cell summing board in place Refer to Figure 54 Once these sc...

Page 52: ...vement 15 Replace the glass platform 16 Power the CubiScan 25 on 17 Calibrate the CubiScan 25 For instructions on calibrating the scale see Scale Calibration on page 13 Replacing the Load Cell Summing Board This section describes how to replace the load cell summing board The load cell summing board is located in the load cell summing box Handle the load cell summing board with care and avoid expo...

Page 53: ...d cell summing board in place Refer to Figure 58 Carefully remove the load cell summing board and turn it over 9 Remove the two screws fastening the load cell summing board and scale card together Refer to Figure 61 10 Remove the load cell summing board and discard it 11 Locate the replacement load cell summing board and screw it into the scale card using the screws from step 9 12 Screw the load c...

Page 54: ...ers Zip Ties Complete the following steps to replace a load cell 1 Power the CubiScan 25 off 2 Carefully remove the glass platform and place it in a safe location 3 Remove the four thumb screws two at each end of the CubiScan 25 holding the scale plate in place 4 Remove the scale plate and set it aside 5 Use the 3 32 Allen wrench to remove the eight screws holding the load cell summing box lid in ...

Page 55: ... on the damaged load cell cable Remove the attachments indicated in Figure 68 and Figure 69 You will need these attachments for the new load cell cable 14 Remove the four load cell balls and keep them in a safe location Figure 70 shows an example 15 Locate the damaged load cell body and unscrew the two screws holding it in place using a 1 8 Allen wrench Refer to Figure 70 16 Screw the new load cel...

Page 56: ...d Secure it using the screws and nuts from steps 7 and 8 Move the gate back into the home position 28 Reconnect the load cell connection wires Refer to Figure 65 29 Replace the load cell summing box lid and secure it using the screws from step 5 30 Replace the scale plate and secure it using the thumb screws from step 3 The thumb screws should not be tightened all the way they should merely hold t...

Page 57: ...nches Replacement Carriage Assembly if needed Complete the following steps to replace or adjust a carriage assembly 1 Power the CubiScan 25 off 2 Carefully remove the glass platform and place it in a safe location 3 Remove the four thumb screws two at each end of the CubiScan 25 holding the scale plate in place 4 Remove the scale plate and set it aside 5 Using the 11 32 nut driver remove the two n...

Page 58: ...g in the linear guide but not so snug that it restricts gate movement or catches You may want to test the carriage assembly with the weight of the gate in place 13 When you have replaced and or adjusted the desired carriage assemblies replace them in the correct linear guides The arrow should point down 14 Replace the gate tray and screw it into place using the carriage assemblies and screws from ...

Page 59: ...eighing process The TCP IP Command Set Summary on page 79 lists the commands used to set up the CubiScan 25 for TCP IP communications with a network Listed below is the definable output that can be found in the com_def txt file If you want the CubiScan 25 to check the user definable file you must enable it To enable this function go to Menu Setup 7 7 In the Use COM define field change the N to a Y...

Page 60: ...le Ethernet TCP IP Cable Pin Assignments The CubiScan 25 Ethernet port uses the 10 100Base T TCP IP communications protocol The following table shows the Ethernet RJ 45 connector pin assignments RS 232 C Male DB 9 Pin Assignments Pin Signal Description Pin 2 RXD Commands from the host computer Pin 3 TXD Data from the controller unit to the host Pin 5 SGND Signal ground DB 9 connector Asynchronous ...

Page 61: ...NOT the Ethernet port The following lists show the files available for TFTP binaries Files available for TFTP binary GET cs125img bmp cs125imz bmp cs125isc bmp param125 txt Files available for TFTP binary PUT param125new txt cs125 bin USB Port Cable Pin Assignments The CubiScan 25 includes a USB 2 0 type B connector as shown below The following table shows the USB 2 0 type B connector pin assignme...

Page 62: ...to set up the CubiScan 25 for cubing and weighing dimension units factor toggle calibration and so on All command packets begin with a STX start of text and end with an ETX end of text CR carriage return and LF line feed Each command has a Command field and an optional Data field For example STX COMMAND DATA ETX CR LF All commands receive either an Acknowledge response ACK or a Negative Acknowledg...

Page 63: ... table below shows the Command Set Summary A Command Character B Command Hex Value s User Command Name A B Page Build Number b 62h 55 CubiScan 100 Compatible Measure Mode M 4Dh 56 Dimension Units 22h 57 Emitter Toggle e 65h 58 Factor Table f 66h 59 Factor Toggle F 46h 60 Flash Firmware l 6Ch 60 Gate Measure m 6Dh 61 Identification Serial Number I 49h 63 Key Coordinates k 6Bh 64 Location Identifica...

Page 64: ...d Alpha b 62h 3 1 End of Text Control ETX 03h 4 1 Carriage Return Control CR 0Dh 5 1 Line Feed Control LF 0Ah Acknowledge Format 1 1 Start of Text Control STX 02h 2 1 Build Command Alpha b 62h 3 1 Acknowledge Alpha A 41h 4 2 Build Number Numeric 00 99 6 1 End of Text Control ETX 03h 7 1 Carriage Return Control CR 0Dh 8 1 Line Feed Control LF 0Ah Negative Acknowledge Format 1 1 Start of Text Contro...

Page 65: ...Text Control STX 02h 2 1 Measure Command Alpha M 4Dh 3 1 Acknowledge Alpha A 41h 4 1 CubiScan Host Originated Alpha C H 43h or 48h 5 6 City Code Alpha 000000 ZZZZZ Z 11 1 Comma Alpha 2Ch 12 1 Length Identifier Alpha L 4C 13 5 Length Numeric 000 0 999 91 18 1 Comma Alpha 2Ch 19 1 Width Identifier Alpha W 57h 20 5 Width Numeric 000 0 999 91 25 1 Comma Alpha 2Ch 26 1 Height Identifier Alpha H 48h 27 ...

Page 66: ...rmat 1 1 Start of Text Control STX 02h 2 1 Measure Command Alpha M 4Dh 3 1 Neg Acknowledge Alpha N 4Eh 4 1 CubiScan Host Originated Alpha C H 43h or 48h 5 1 Corner Sensor Measure Zero Error Alpha C M Z 43h or 4Dh 6 1 End of Text Control ETX 03h 7 1 Carriage Return Control CR 0Dh 8 1 Line Feed Control LF 0Ah Pos Len Description Type Range ASCII Command Format 1 1 Start of Text Control STX 02h 2 1 D...

Page 67: ...Pos Len Description Type Range ASCII Command Format 1 1 Start of Text Control STX 02h 2 1 Emitter Command Alpha e 65h 3 1 End of Text Control ETX 03h 4 1 Carriage Return Control CR 0Dh 5 1 Line Feed Control LF 0Ah Acknowledge Format 1 1 Start of Text Control STX 02h 2 1 Emitter Command Alpha e 65h 3 1 Acknowledge Alpha A 41h 4 1 End of Text Control ETX 03h 5 1 Carriage Return Control CR 0Dh 6 1 Li...

Page 68: ...4 Dom In Kg Numeric 0000 9999 17 1 Comma Alpha 2Ch 18 4 Int In Kg Numeric 0000 9999 22 1 Comma Alpha 2Ch 23 4 Dom Cm Lb Numeric 0000 9999 27 1 Comma Alpha 2Ch 28 4 Int Cm Lb Numeric 0000 9999 32 1 Comma Alpha 2Ch 33 4 Dom Cm Kg Numeric 0000 9999 37 1 Comma Alpha 2Ch 38 4 Int Cm Kg Numeric 0000 9999 42 1 End of Text Control ETX 03h 43 1 Carriage Return Control CR 0Dh 44 1 Line Feed Control LF 0Ah A...

Page 69: ...h 3 1 Dom Int l Alpha D I 44h or 49h 4 1 End of Text Control ETX 03h 5 1 Carriage Return Control CR 0Dh 6 1 Line Feed Control LF 0Ah Acknowledge Format 1 1 Start of Text Control STX 02h 2 1 Fact Toggle Command Alpha F 46h 3 1 Acknowledge Alpha A 41h 4 1 End of Text Control ETX 03h 5 1 Carriage Return Control CR 0Dh 6 1 Line Feed Control LF 0Ah Negative Acknowledge Format 1 1 Start of Text Control ...

Page 70: ...STX 02h 2 1 Flash Command Alpha f 66h 3 1 Acknowledge Alpha A 41h 4 1 End of Text Control ETX 03h 5 1 Carriage Return Control CR 0Dh 6 1 Line Feed Control LF 0Ah Negative Acknowledge Format 1 1 Start of Text Control STX 02h 2 1 Flash Command Alpha f 66h 3 1 Neg Acknowledge Alpha N 4Eh 4 1 End of Text Control ETX 03h 5 1 Carriage Return Control CR 0Dh 6 1 Line Feed Control LF 0Ah Pos Len Descriptio...

Page 71: ...Numeric 00 000 99 9992 42 1 Comma Alpha 2Ch 43 1 Dim Wgt Identifier Alpha D 44h 44 6 Dim Weight Numeric 000 00 999 991 50 1 Comma Alpha 2Ch 51 2 Wgt Dim Wgt Unit Alpha lb kg 53 1 Factor Identifier Alpha F 46h 54 4 Factor Numeric 0000 9999 58 1 Comma Alpha 2Ch 59 1 Domestic Int l Unit Alpha D I 44h or 49h 60 1 End of Text Control ETX 03h 61 1 Carriage Return Control CR 0Dh 62 1 Line Feed Control LF...

Page 72: ...l Command Alpha I 49h 3 8 Serial Number Numeric 00000000 99999999 11 1 End of Text Control ETX 03h 12 1 Carriage Return Control CR 0Dh 13 1 Line Feed Control LF 0Ah Acknowledge Format 1 1 Start of Text Control STX 02h 2 1 ID Serial Command Alpha I 49h 3 1 Acknowledge Alpha A 41h 4 1 End of Text Control ETX 03h 5 1 Carriage Return Control CR 0Dh 6 1 Line Feed Control LF 0Ah Negative Acknowledge For...

Page 73: ...s Len Description Type Range ASCII Command Format 1 1 Start of Text Control STX 02h 2 1 Key Command Alpha k 6Bh 3 4 X Coordinate Numeric 0000 9999 7 1 Comma Alpha 2Ch 8 4 Y Coordinate Numeric 0000 9999 12 1 End of Text Control ETX 03h 13 1 Carriage Return Control CR 0Dh 14 1 Line Feed Control LF 0Ah Acknowledge Format 1 1 Start of Text Control STX 02h 2 1 Key Command Alpha k 6Bh 3 1 Acknowledge Al...

Page 74: ...ol ETX 03h 5 1 Carriage Return Control CR 0Dh 6 1 Line Feed Control LF 0Ah Negative Acknowledge Format 1 1 Start of Text Control STX 02h 2 1 Location ID Command Alpha L 4Ch 3 1 Neg Acknowledge Alpha N 4Eh 4 1 End of Text Control ETX 03h 5 1 Carriage Return Control CR 0Dh 6 1 Line Feed Control LF 0Ah Pos Len Description Type Range ASCII Command Format 1 1 Start of Text Control STX 02h 2 1 Model Com...

Page 75: ...cription Type Range ASCII Command Format 1 1 Start of Text Control STX 02h 2 1 Reset Command Alpha x 78h 3 1 End of Text Control ETX 03h 4 1 Carriage Return Control CR 0Dh 5 1 Line Feed Control LF 0Ah Acknowledge Format 1 1 Start of Text Control STX 02h 2 1 Reset Command Alpha x 78h 3 1 Acknowledge Alpha A 41h 4 1 End of Text Control ETX 03h 5 1 Carriage Return Control CR 0Dh 6 1 Line Feed Control...

Page 76: ...escriptions SA01 Clear the CubiScan 25 SA02 Place test weight on the platform SA03 Scale calibration complete Pos Len Description Type Range ASCII Command Format 1 1 Start of Text Control STX 02h 2 1 Save Command Alpha s 73h 3 1 End of Text Control ETX 03h 4 1 Carriage Return Control CR 0Dh 5 1 Line Feed Control LF 0Ah Acknowledge Format 1 1 Start of Text Control STX 02h 2 1 Save Command Alpha s 7...

Page 77: ... Acknowledge Format 1 1 Start of Text Control STX 02h 2 1 Scale Calibration Alpha S 53h 3 1 Acknowledge Alpha A 41h 4 2 Identifier Numeric 00 99 6 1 End of Text Control ETX 03h 7 1 Carriage Return Control CR 0Dh 8 1 Line Feed Control LF 0Ah Negative Acknowledge Format 1 1 Start of Text Control STX 02h 2 1 Scale Calibration Alpha S 53h 3 1 Neg Acknowledge Alpha N 4Eh 4 1 End of Text Control ETX 03h...

Page 78: ... Acknowledge Alpha N 4Eh 4 1 End of Text Control ETX 03h 5 1 Carriage Return Control CR 0Dh 6 1 Line Feed Control LF 0Ah Pos Len Description Type Range ASCII Command Format 1 1 Start of Text Control STX 02h 2 1 Serial Get Command Alpha g 67h 3 1 Mode Numeric 1 Read 4 Ack 5 Error 4 n Index or Filename Alpha 0000 9999 or filename 4 n 1 End of Text Control ETX 03h 5 n 1 Carriage Return Control CR 0Dh...

Page 79: ...scription Type Range ASCII Command Format 1 1 Start of Text Control STX 02h 2 1 Loop Back Command Alpha P 50h 3 1 End of Text Control ETX 03h 4 1 Carriage Return Control CR 0Dh 5 1 Line Feed Control LF 0Ah Acknowledge Format 1 1 Start of Text Control STX 02h 2 1 Loop Back Command Alpha P 50h 3 1 Acknowledge Alpha A 41h 4 1 End of Text Control ETX 03h 5 1 Carriage Return Control CR 0Dh 6 1 Line Fee...

Page 80: ...3 Size Numeric 000 500 7 n m Data Binary 7 n m 1 End of Text Control ETX 03h 7 n m 1 Carriage Return Control CR 0Dh 7 n m 1 Line Feed Control LF 0Ah Acknowledge Format 1 1 Start of Text Control STX 02h 2 1 Serial Put Command Alpha p 70h 3 1 Acknowledge Alpha 4 34h 4 4 Index Numeric 0000 9999 8 1 End of Text Control ETX 03h 9 1 Carriage Return Control CR 0Dh 10 1 Line Feed Control LF 0Ah Negative A...

Page 81: ... Text Control STX 02h 2 1 Smallest Box Command Alpha j 6Ah 3 1 End of Text Control ETX 03h 4 1 Carriage Return Control CR 0Dh 5 1 Line Feed Control LF 0Ah Acknowledge Format 1 1 Start of Text Control STX 02h 2 1 Smallest Box Command Alpha j 6Ah 3 1 Acknowledge Alpha A 41h 4 1 End of Text Control ETX 03h 5 1 Carriage Return Control CR 0Dh 6 1 Line Feed Control LF 0Ah Negative Acknowledge Format 1 1...

Page 82: ... Text Control STX 02h 2 1 Self Test Command Alpha T 54h 3 1 Neg Acknowledge Alpha N 4Eh 4 1 End of Text Control ETX 03h 5 1 Carriage Return Control CR 0Dh 6 1 Line Feed Control LF 0Ah Pos Len Description Type Range ASCII Command Format 1 1 Start of Text Control STX 02h 2 1 Values Command Alpha U 55h 3 1 End of Text Control ETX 03h 4 1 Carriage Return Control CR 0Dh 5 1 Line Feed Control LF 0Ah Ack...

Page 83: ...TX 03h 5 1 Carriage Return Control CR 0Dh 6 1 Line Feed Control LF 0Ah Pos Len Description Type Range ASCII Command Format 1 1 Start of Text Control STX 02h 2 1 Values Command Alpha V 56h 3 1 End of Text Control ETX 03h 4 1 Carriage Return Control CR 0Dh 5 1 Line Feed Control LF 0Ah Acknowledge Format 1 1 Start of Text Control STX 02h 2 1 Values Command Alpha V 56h 3 1 Acknowledge Alpha A 41h 4 4 ...

Page 84: ...c 00 0 99 9 63 1 Comma Alpha 2Ch 64 2 Length Pulses Numeric 00 99 66 1 Comma Alpha 2Ch 67 2 Width Pulses Numeric 00 99 69 1 Comma Alpha 2Ch 70 2 Height Pulses Numeric 00 99 72 1 Comma Alpha 2Ch 73 3 Length Wait Time Numeric 000 999 76 1 Comma Alpha 2Ch 77 3 Width Wait Time Numeric 000 999 80 1 Comma Alpha 2Ch 81 3 Height Wait Time Numeric 000 999 84 1 Comma Alpha 2Ch 85 4 Model Number Alpha 50 100...

Page 85: ...LF 0Ah Negative Acknowledge Format 1 1 Start of Text Control STX 02h 2 1 Values Command Alpha V 56h 3 1 Neg Acknowledge Alpha N 4Eh 4 1 End of Text Control ETX 03h 5 1 Carriage Return Control CR 0Dh 6 1 Line Feed Control LF 0Ah Pos Len Description Type Range ASCII Command Format 1 1 Start of Text Control STX 02h 2 1 Values Command Alpha v 76h 3 1 End of Text Control ETX 03h 4 1 Carriage Return Con...

Page 86: ...Numeric 00 99 34 1 Comma Alpha 2Ch 35 2 Height Temperature Numeric 00 99 37 1 End of Text Control ETX 03h 38 1 Carriage Return Control CR 0Dh 39 1 Line Feed Control LF 0Ah Negative Acknowledge Format 1 1 Start of Text Control STX 02h 2 1 Values Command Alpha V 56h 3 1 Neg Acknowledge Alpha N 4Eh 4 1 End of Text Control ETX 03h 5 1 Carriage Return Control CR 0Dh 6 1 Line Feed Control LF 0Ah Pos Len...

Page 87: ... 6 1 Line Feed Control LF 0Ah Negative Acknowledge Format 1 1 Start of Text Control STX 02h 2 1 Wgt Unit Command Alpha 23h 3 1 Neg Acknowledge Alpha N 4Eh 4 1 End of Text Control ETX 03h 5 1 Carriage Return Control CR 0Dh 6 1 Line Feed Control LF 0Ah Pos Len Description Type Range ASCII Command Format 1 1 Start of Text Control STX 02h 2 1 Zero Command Alpha Z 5Ah 3 1 End of Text Control ETX 03h 4 ...

Page 88: ... serial communications port using the following commands TCP IP Command Set Summary The table below shows the Command Set Summary for TCP IP A Command Character B Command Hex Value s 2 1 Zero Command Alpha Z 5Ah 3 1 Neg Acknowledge Alpha N 4Eh 4 1 End of Text Control ETX 03h 5 1 Carriage Return Control CR 0Dh 6 1 Line Feed Control LF 0Ah TCP Configuration Name A B Page Read Gateway Address G 40h 4...

Page 89: ... Line Feed Control LF 0Ah Acknowledge Format 1 1 Start of Text Control STX 02h 2 1 Read Command Alpha 7Eh 3 1 Gateway Address Command Alpha G 47h 4 1 Acknowledge Alpha A 41h 5 7 15 or n IP Address Alpha 0 0 0 0 to 255 255 255 25 5 5 n 1 End of Text Control ETX 03h 6 n 1 Carriage Return Control CR 0Dh 7 n 1 Line Feed Control LF 0Ah Negative Acknowledge Format Pos Len Description Type Range ASCII 1 ...

Page 90: ...s Command Alpha G 47h 4 7 15 or n IP Address Alpha 0 0 0 0 to 255 255 255 255 4 n 1 End of Text Control ETX 03h 5 n 1 Carriage Return Control CR 0Dh 6 n 1 Line Feed Control LF 0Ah Acknowledge Format 1 1 Start of Text Control STX 02h 2 1 Set Command Alpha 40h 3 1 Gateway Address Command Alpha G 47h 4 1 Acknowledge Alpha A 41h 5 1 End of Text Control ETX 03h 6 1 Carriage Return Control CR 0Dh 7 1 Li...

Page 91: ...art of Text Control STX 02h 2 1 Read Command Alpha 7Eh 3 1 IP Address Command Alpha I 49h 4 1 End of Text Control ETX 03h 5 1 Carriage Return Control CR 0Dh 6 1 Line Feed Control LF 0Ah Acknowledge Format 1 1 Start of Text Control STX 02h 2 1 Read Command Alpha 7Eh 3 1 IP Address Command Alpha I 49h 4 1 Acknowledge Alpha A 41h 5 7 15 or n IP Address Alpha 0 0 0 0 to 255 255 255 255 5 n 1 End of Te...

Page 92: ... of Text Control ETX 03h 5 n 1 Carriage Return Control CR 0Dh 6 n 1 Line Feed Control LF 0Ah Acknowledge Format 1 1 Start of Text Control STX 02h 2 1 Set Command Alpha 40h 3 1 IP Address Command Alpha I 49h 4 1 Acknowledge Alpha A 41h 5 1 End of Text Control ETX 03h 6 1 Carriage Return Control CR 0Dh 7 1 Line Feed Control LF 0Ah Negative Acknowledge Format 1 1 Start of Text Control STX 02h 2 1 Set...

Page 93: ...FF 17 1 End of Text Control ETX 03h 18 1 Carriage Return Control CR 0Dh 19 1 Line Feed Control LF 0Ah Negative Acknowledge Format Pos Len Description Type Range ASCII 1 1 Start of Text Control STX 02h 2 1 Read Command Alpha 7Eh 3 1 MAC Address Command Alpha M 4Dh 4 1 Neg Acknowledge Alpha N 4Eh 5 1 End of Text Control ETX 03h 6 1 Carriage Return Control CR 0Dh 7 1 Line Feed Control LF 0Ah Pos Len ...

Page 94: ...gative Acknowledge Format Pos Len Description Type Range ASCII 1 1 Start of Text Control STX 02h 2 1 Set Command Alpha 40h 3 1 MAC Address Command Alpha M 4Dh 4 1 Neg Acknowledge Alpha N 4Eh 5 1 End of Text Control ETX 03h 6 1 Carriage Return Control CR 0Dh 7 1 Line Feed Control LF 0Ah Pos Len Description Type Range ASCII Command Format 1 1 Start of Text Control STX 02h 2 1 Read Command Alpha 7Eh ...

Page 95: ...nded that the CubiScan 25 TCP port be set to a number between 49152 and 65535 to avoid conflicts Consult your network administrator to select the port number 5 1 5 or n Port Alpha 0 to 65535 5 n 1 End of Text Control ETX 03h 6 n 1 Carriage Return Control CR 0Dh 7 n 1 Line Feed Control LF 0Ah Negative Acknowledge Format 1 1 Start of Text Control STX 02h 2 1 Read Command Alpha 7Eh 3 1 Port Command A...

Page 96: ...pha N 4Eh 5 1 End of Text Control ETX 03h 6 1 Carriage Return Control CR 0Dh 7 1 Line Feed Control LF 0Ah Pos Len Description Type Range ASCII Command Format 1 1 Start of Text Control STX 02h 2 1 Read Command Alpha 7Eh 3 1 Subnet Address Command Alpha N 4Eh 4 1 End of Text Control ETX 03h 5 1 Carriage Return Control CR 0Dh 6 1 Line Feed Control LF 0Ah Acknowledge Format 1 1 Start of Text Control S...

Page 97: ... 1 Carriage Return Control CR 0Dh 7 1 Line Feed Control LF 0Ah Pos Len Description Type Range ASCII Command Format 1 1 Start of Text Control STX 02h 2 1 Set Command Alpha 40h 3 1 IP Address Command Alpha N 4Eh 4 7 15 or n IP Address Alpha 0 0 0 0 to 255 255 255 255 4 n 1 End of Text Control ETX 03h 5 n 1 Carriage Return Control CR 0Dh 6 n 1 Line Feed Control LF 0Ah Acknowledge Format 1 1 Start of ...

Page 98: ...P Communications Setup Command Set CubiScan 25 Service Manual 8 9 4 1 Neg Acknowledge Alpha N 4Eh 5 1 End of Text Control ETX 03h 6 1 Carriage Return Control CR 0Dh 7 1 Line Feed Control LF 0Ah Pos Len Description Type Range ASCII ...

Page 99: ...2 12844 Infrared Transmit PCB 2 12956 Infrared Filter 14 2 13340 Proximity Sensor 1 13351 1 Amp Fuse 2 13372 Load Cell Summing PCB 1 13411 USB to Ethernet Adapter 1 13620 Infrared Filter 12 8 2 13624 Calibration Cube 5 x 3 x 2 1 14066 Leveling Foot 4 14090 Touchscreen Assembly 1 14100 Main Controller Assembly 1 14119 Glass Plate 2 14124 Scale Plate 1 14159 Motion Encoder with Connector 1 14161 Enc...

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