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Diagnostics
Dimensional Errors
CubiScan 25 Service Manual
3
5. Is the LED light on the scale card lit?
6. If, after completing the above steps, the initializing scale process is still failing, please contact
Quantronix Technical Assistance at +1 801-451-7000.
Initializing Lookup
If this process fails contact Quantronix Technical Assistance at +1 801-451-7000.
Strobing Gate
If this process fails contact Quantronix Technical Assistance at +1 801-451-7000.
Initializing Ethernet
This process may fail if the CubiScan 25 fails to connect to Ethernet. Ethernet settings can be
configured under
Menu > Com > Ethernet
. This may fail in DHCP mode.
1. Make sure that the Ethernet cable is securely connected at both ends.
2. Check the Ethernet cable LEDs where they connect at the controller box. These lights will be
green if the Ethernet connection is functioning properly.
3. Contact your IT support.
Failure to Turn On
Complete the following steps if the CubiScan 25 fails to turn on when the power switch is turned
to the on position.
1. Is the power cable connected to both the CubiScan 25 and a working outlet? If the CubiScan
25 is mobile, is the portable power supply turned on?
2. Is the power switch in the ON position?
3. Is the display cable securely plugged into the controller box and display?
4. Check the fuses. The fuse drawer is located next to the power switch.
5. Try temporarily removing the SD card and boot in default mode.
6. If, after completing the above steps, the CubiScan 25 will not turn on, please contact
Quantronix Technical Assistance at +1 801-451-7000.
Dimensional Errors
This section describes the various dimensional errors that can occur with the CubiScan 25. Refer
to the following sections for more information.
Inconsistent Measurement Readings
Complete the following steps if you are receiving inconsistent measurement readings.