Diagnostics
Gate Movement Errors
CubiScan 25 Service Manual
8
encoder value does not change, please contact Quantronix Technical Assistance at +1 801-
451-7000.
Gate Cursor Out of Box
Complete the following steps if the green gate cursor is out of the box.
1. When the CubiScan 25 reboots, make sure that it declares “CubiScan 25 Ready” after all the
files have been initialized. If it declares “CubiScan 125 Ready,” the wrong CubiScan may be
selected in the firmware.
2. If, after completing the above step, the gate cursor is still not functioning, please contact
Quantronix Technical Assistance at +1 801-451-7000.
Gate Speed Warning
The gate speed warning message is displayed if the gate is moved too fast to obtain a
measurement reading. The gate must be moved at a moderate speed to obtain accurate
measurement results.
Irregular Gate Movement
Complete the following steps if gate movement is wobbly or uneven.
1. Make sure that the three tracks that control the gate movement are free of debris. Because the
carriers are self-lubricating there should be a lubricant on the tracks. Only the debris should
be removed from the track.
2. Make sure that no cables or objects are impeding the movement of the gate.
3. The carriage assemblies that control gate movement may need to be adjusted or replaced. For
instructions on how to do this, see
“Replacing/Adjusting Carriage Assemblies” on page 48
.
4. If, after completing the above steps, the gate does not move smoothly, please contact
Quantronix Technical Assistance at +1 801-451-7000.
Return Gate to Home Error
Complete the following steps if the return gate to home error occurs when the gate is in the home
position (right side of the CubiScan 25). When the CubiScan 25 is turned on the gate must be in
the home position.
1. Make sure that the home indicator is lit and the gate is in the home position.
2. Check the proximity sensor light. This is a little red light on top of the sensor. If this light is
out, the proximity sensor may need to be replaced. If the CubiScan 25 is off this light will also
be off.
3. Check the green encoder light. If this light is out, the encoder may need to be replaced. If the
CubiScan 25 is off this light will also be off.
