Polycom MGC Administrator, Administrator'S Manual

Page: 506 / 584

Appendix A: Faults
A-10
Fault Category - General
Table A-6: General Fault Descriptions
Code Level Description
APPLICATION
_
SERVER
_
INTERNAL
_
ERROR
major An internal error in the external
application server where the Ad-Hoc
database resides.
BAD
_
SPONTANEOUS
_
INDICATION
minor When there is a fault in the Audio card.
CAN
_
NOT
_
ESTABLISH
_
CONNECTION
_
WITH
_
APPLICATION
_
SERVER
major Cannot establish a connection with the
external application server where the
Ad-Hoc database resides.
CAN
_
NOT
_
ESTABLISH
_
CONNECTION
_
WITH
_
SIP
_
REGISTRAR
minor The SIP registrar did not respond.
Check the configuration of the SIP
server in the IP Network Service. If the
configuration is OK, try pinging the IP
address.
CONNECTION
_
ERROR
major LAN driver error.
DONGLE
_
ERROR
major May be due to one of the following unit
errors:
• Failure in reading the dongle file
•
Failure in reading the dongle serial
number
•
Failure in reading the dongle data
DONGLE
_
NOT
_
ATTACHED
major May be due to one of the following unit
errors:
• Failed to find the dongle driver
• No dongle button found
EMPTY
_
PERFORMANCE
_
MONITORING
_
TRASH
_
HOLD
minor Not all the fields in the
PERFORMANCE MONITORING
section of the system.cfg file are valid.
FAILED
_
TO
_
LOAD
_
XML
_
SCHEMAS
major The XML schemas were not loaded.