Polycom MGC Administrator, Administrator'S Manual

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MGC Administrator’s Guide
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Displaying the file contents
To analyze the messages generated by the system, open the text files retrieved
from the MCU using any text editor such as Notepad, or Microsoft Word.
1. In the Windows Explorer, browse to the folder containing the log files.
2. Using a text editor application, open the Logger data file to analyze its
contents or send the file(s) to your next level of support.
Sometimes the data file cannot be opened in the text editor application. In such a
case, close the MGC Manager application used to retrieve the Logger data files.