Polycom MGC Administrator, Administrator'S Manual

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Appendix A: Faults
A-2
The following files may be the source of the problem:
To overcome such problems it is recommended to back up the configuration
files.
To back up the configuration files:
1. Right-click the MCU icon, and then click the MCU Utils option.
A cascading menu opens.
2. Click Backup Configuration .
When such a problem occurs, delete the configuration files and reset the
MCU. The next time the MCU is started, some of these files will be created
automatically, except for the two files:
Table A-2: Fault Source Files
File Category Description File Name/Type
CARDS
_
CONFIGURATION
Information about the location,
type and layout of the cards. In a form similar to:
card.003
LOGGING
Logging information. In a form similar to:
msg001.idx
msg001.cfg
NETWORK
_
CONFIGURATION
Information regarding network
configuration. In a form similar to:
net005.idx
net005.cfg
OPERATORS
_
CONFIGURATION
Information about operator
accounts, users, and
passwords. In a form similar to:
oper001.idx
oper001.cfg
RESERVATION
_
DATABASE
Holds information about
conferences that were still in
reservation when the MCU was
last shut down. In a form similar to:
rsrv001.idx
rsrv001.cfg
SYSTEM
_
CONFIGURATION
General system configuration. system.cfg
VERSION
_
CONFIGURATION
Information about software and
hardware versions of the cards
and version related
configuration information. version.txt