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1.4.1.4 Hands-free Answerback
Description
A PT user with a speakerphone can talk to a caller without lifting the handset. If the user receives a call while
in Hands-free Answerback mode, a hands-free conversation is established using one of the following methods:
Type
Answering Method
Intercom Call
Established immediately after a beep tone at the called extension
and the caller hears a confirmation tone.
Trunk Call
Established after a specified number of rings, a called extension
hears a beep tone.
Conditions
•
Hands-free Answerback applies to:
Intercom calls and trunk calls, including calls directed to an incoming call distribution group in UCD or
Priority Hunting distribution method. (
®
1.2.2.2 Group Call Distribution)
•
Hands-free Answerback for Trunk Calls
System programming is required to use this feature.
•
Hands-free Answerback for Calls From an Extension That Placed a Trunk Call on Consultation Hold
Calls from an extension that placed a trunk call on Consultation Hold can be treated by this feature as
either intercom calls or trunk calls, depending on system programming. If treated as intercom calls, the call
will be established immediately.
When transferring a call from an analogue trunk, users are strongly recommended to perform a screened
transfer, so that the outside caller is not automatically connected to an extension using Hands-free
Answerback when the extension user is absent.
•
Secret Monitor
The beep tone that the called party hears before answering can be eliminated through system
programming.
•
Alternate Receiving/Calling Mode (Ring/Voice) Override
Hands-free Answerback overrides the Alternate Receiving mode preset on the telephone and the Alternate
Calling mode from the caller.
•
Hands-free Answerback with Headset
The Hands-free Answerback feature can also be used with a headset.
PC Programming Manual References
4.4 [2-3] Timers & Counters—Dial / IRNA / Recall / Tone—
Tone Length—Reorder Tone for PT Hands-free
PT Operation—Automatic Answer for Call from CO after
Confirmation Tone—Tone 2 : Paged / Automatic Answer
Transfer—Automatic Answer for Transferred Call
6.1 [4-1-1] Wired Extension—Extension Settings
Feature Guide References
80
Feature Guide
1.4.1 Answering Features
Summary of Contents for KX-TDA100D
Page 7: ...VPS Voice Processing System X XDP EXtra Device Port Feature Guide 7 List of Abbreviations ...
Page 13: ...Section 1 Call Handling Features Feature Guide 13 ...
Page 89: ...User Manual References 1 2 1 Basic Calling Feature Guide 89 1 5 4 Trunk Call Features ...
Page 168: ...User Manual References 1 4 2 Holding a Call 168 Feature Guide 1 13 1 Call Hold ...
Page 367: ...Section 2 System Configuration and Administration Features Feature Guide 367 ...
Page 409: ...Section 3 Appendix Feature Guide 409 ...
Page 417: ...Index Feature Guide 417 ...
Page 423: ...Feature Guide 423 Notes ...