a.
LCOT/CLCOT, or T1 (LCOT/GCOT) Card:
The incoming trunk call will ring at the original destination
while the caller hears a ringback tone.
b.
Other Trunk Cards:
A busy tone will be sent to the caller.
•
If the intercept destination cannot receive the call:
a.
Intercept Routing—No Answer:
Intercept timer will restart at the original destination, until the call is
answered.
b.
Intercept Routing—Busy/DND:
The call will be sent back to the original destination when the call
arrives through the LCOT/CLCOT or T1 (LCOT/GCOT) card. When the call arrives through other trunk
cards the caller will hear a busy tone.
•
Idle Extension Hunting
If an extension is a member of an idle extension hunting group, calls to that extension will not be redirected
by Intercept Routing—Busy/DND. If the extension is busy or in DND mode, calls to that extension will be
redirected to the next extension in the idle extension hunting group.
•
Intercept Routing for intercom calls can be enabled or disabled on a system basis.
®
Intercept—Intercept Routing for Extension Call
•
IRNA Timer
The IRNA timer can be set on a system basis and an extension basis for each time mode (day, lunch,
break, night).
®
6.1 [4-1-1] Wired Extension—Extension Settings—Intercept No Answer Time—
•
The Intercept Routing destination for each time mode will not apply for Intercept Routing—Busy. When the
original destination is busy, the call is redirected to the Intercept Routing—Busy destination assigned
through system programming. If no destination is assigned the caller will hear a busy tone.
•
The time modes that are selected for trunk calls arriving at extensions and VM groups are decided on a
tenant basis.
•
When an intercom, trunk, or DISA call is received by an extension and forwarded (e.g., FWD—All Calls)
to an outside destination, and the outside destination is busy or does not answer, the Intercept Routing
feature can be used. This can be useful when calls are forwarded to cellular phones.
This feature may not be available depending on the specifications of some trunks.
PC Programming Manual References
Intercept Routing No Answer (IRNA)—Day, Lunch, Break, Night
→DISA / Door / Reminder / U. Conf—
DISA—Intercept Timer—Day, Lunch, Break, Night
5.13 [3-5-1] Incoming Call Distribution Group—Group Settings—Overflow No Answer—
Queue Redirection—Destination-Day, Lunch, Break, Night
6.1 [4-1-1] Wired Extension—Extension Settings
→Intercept Destination
→Intercept No Answer Time
6.10 [4-2-1] Portable Station—Extension Settings
→Intercept Destination
→Intercept No Answer Time
7.3 [5-3-1] Voice Message—DISA System—Option 1—
DISA Intercept—Intercept when all DISA ports are
Intercept—Intercept Routing - DND (Destination sets DND.)
Intercept—Routing to Operator - No Destination (Destination is not programmed.)
Intercept—Intercept Routing for Extension Call
PT Programming Manual References
Feature Guide
31
1.1.1 Incoming Trunk Call Features
Summary of Contents for KX-TDA100D
Page 7: ...VPS Voice Processing System X XDP EXtra Device Port Feature Guide 7 List of Abbreviations ...
Page 13: ...Section 1 Call Handling Features Feature Guide 13 ...
Page 89: ...User Manual References 1 2 1 Basic Calling Feature Guide 89 1 5 4 Trunk Call Features ...
Page 168: ...User Manual References 1 4 2 Holding a Call 168 Feature Guide 1 13 1 Call Hold ...
Page 367: ...Section 2 System Configuration and Administration Features Feature Guide 367 ...
Page 409: ...Section 3 Appendix Feature Guide 409 ...
Page 417: ...Index Feature Guide 417 ...
Page 423: ...Feature Guide 423 Notes ...