b.
the number of voice messages for an extension exceeds the limit.
c.
the destination of a call has been changed more than once.
d.
the desired message box is already in use by another user.
e.
a call is received at an ICD Group, and the message box of the first extension assigned to that group
is not available, or no extension is assigned as the first member of the group.
•
Recording Greeting Messages
If an extension user tries to record a new greeting message to his message box when the card is already
full, the user will hear a reorder tone.
•
Display Lock
A display PT user can lock the SVM Log display to prevent the user’s information from being viewed and
voice messages from being played back at any extension through personal programming (Display Lock).
In this case, the Incoming/Outgoing Call Log displays and the Personal Speed Dialling number display are
also locked. An extension personal identification number (PIN) (
®
1.28.1 Extension Personal Identification
Number (PIN)) is required to lock/unlock the display.
•
Moving From SVM to DISA
When a call is answered by SVM but the caller wants to call another extension instead of leaving a
message, it is possible to access DISA (DISA OGM 01 will be played) by dialling the Operator Call feature
number. This allows the caller to call another extension via DISA or access the DISA AA service. The OGM
feature for the ESVM card to which the SVM mailbox belongs must be enabled via system programming.
[SVM Remote Access from Trunk]
•
Whether Walking COS is available or not can be set through system programming.
If the PBX uses analogue trunks, it is strongly recommended to prohibit Walking COS access. If an
extension user who is accessing his message box through an analogue line goes on-hook while the voice
messages are being played, the line will remain connected until all voice messages finish playing. This is
because a reorder tone cannot be detected from an analogue line while playing voice messages.
•
The first digit of the Walking COS feature number must be entered before the greeting message finishes
playing.
•
When accessing SVM through a trunk, it is possible to change message boxes (e.g., to leave a message
in another user’s message box after listening to one’s own messages). However, a user can only access
the message boxes of other extensions assigned to the same ESVM card. For example, if the user
accesses a message box belonging to ESVM card 1 first, then the user can only access the message
boxes of other extensions belonging to ESVM card 1. If the user tries to access the message box of another
extension belonging to a different card, the user will hear a reorder tone.
While a reorder tone is heard, it is possible to retry another call by pressing " ".
•
Accessing the Message Box of Another Extension
Listening to voice messages left by callers using a Message button for another extension is available only
when voice messages have been left in the message box.
•
It is not recommended to record music when creating a greeting message.
•
The ESVM card does not answer calls that are forwarded using the Call Forwarding by QSIG feature
(1.30.4.3 Call Forwarding (CF)—by QSIG).
Installation Manual References
2.6.7 ESVM2 Card (KX-TDA0192) and ESVM4 Card (KX-TDA0194)
PC Programming Manual References
4.4 [2-3] Timers & Counters—Miscellaneous
Feature Guide
205
1.17.8 Built-in Simplified Voice Message (SVM)
Summary of Contents for KX-TDA100D
Page 7: ...VPS Voice Processing System X XDP EXtra Device Port Feature Guide 7 List of Abbreviations ...
Page 13: ...Section 1 Call Handling Features Feature Guide 13 ...
Page 89: ...User Manual References 1 2 1 Basic Calling Feature Guide 89 1 5 4 Trunk Call Features ...
Page 168: ...User Manual References 1 4 2 Holding a Call 168 Feature Guide 1 13 1 Call Hold ...
Page 367: ...Section 2 System Configuration and Administration Features Feature Guide 367 ...
Page 409: ...Section 3 Appendix Feature Guide 409 ...
Page 417: ...Index Feature Guide 417 ...
Page 423: ...Feature Guide 423 Notes ...