1.11.7 External Feature Access (EFA)
Description
Normally, an extension user can only access features within the PBX. However, when performing External
Feature Access (EFA) the extension user performs features outside of the PBX, such as using the transfer
services of the telephone company or host PBX. When EFA is performed, the PBX sends a flash/recall signal
to the telephone company or the host PBX (
®
1.5.4.8 Host PBX Access Code (Access Code to the Telephone
Company from a Host PBX)).
This feature is only available on trunk calls.
This feature is performed by pressing the EFA button or the FLASH/RECALL button that is set to EFA mode
(
®
1.11.6 Flash/Recall/Terminate).
Conditions
•
Flash/Recall Time
The Flash/Recall time can be assigned for each trunk port.
•
EFA Button
A flexible button can be customised as the EFA button.
•
It is possible to perform this feature by entering the feature number while the current call is placed on
Consultation Hold (e.g., is going to be transferred to an extension of the host PBX).
Consultation Hold:
a condition that a party is in, when an extension is calling other parties in order to
perform Call Transfer, Conference, or Call Splitting.
In Consultation Hold, the original call is treated as if it is on hold, allowing the extension to call a third party
all on one line. In Call Hold, the party on hold and the third party are connected to the extension using
separate lines.
PC Programming Manual References
3.10 [1-1] Slot—Port Property - LCO Port—
3.18 [1-1] Slot—Port Property - T1 Port—
3.24 [1-1] Slot—Port Property - E1 Port—
3.27 [1-1] Slot—Port Property - EM Port—
3.30 [1-1] Slot—Port Property - DID Port—
4.8 [2-6-1] Numbering Plan—Main—Features—
6.1 [4-1-1] Wired Extension—Extension Settings—Option 7—
Flash Mode during CO Conversation
6.5 [4-1-4] Wired Extension—Flexible Button—
6.10 [4-2-1] Portable Station—Extension Settings—Option 7—
Flash Mode during CO Conversation
6.13 [4-2-3] Portable Station—Flexible Button—
PT Programming Manual References
Feature Guide References
Feature Guide
155
1.11.7 External Feature Access (EFA)
Summary of Contents for KX-TDA100D
Page 7: ...VPS Voice Processing System X XDP EXtra Device Port Feature Guide 7 List of Abbreviations ...
Page 13: ...Section 1 Call Handling Features Feature Guide 13 ...
Page 89: ...User Manual References 1 2 1 Basic Calling Feature Guide 89 1 5 4 Trunk Call Features ...
Page 168: ...User Manual References 1 4 2 Holding a Call 168 Feature Guide 1 13 1 Call Hold ...
Page 367: ...Section 2 System Configuration and Administration Features Feature Guide 367 ...
Page 409: ...Section 3 Appendix Feature Guide 409 ...
Page 417: ...Index Feature Guide 417 ...
Page 423: ...Feature Guide 423 Notes ...