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Using This Documentation

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Overview

– Describes how to troubleshoot and maintain the Netra SPARC S7-2 server from

Oracle

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Audience

– Technicians, system administrators, and authorized service providers

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Required knowledge

– Advanced experience troubleshooting and replacing hardware

Product Documentation Library

Documentation and resources for this product and related products are available at

http://www.

oracle.com/goto/netra-s7-2/docs

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Using This Documentation

Summary of Contents for Netra SPARC S7-2

Page 1: ...Netra SPARC S7 2 Server Service Manual Part No E73207 03 February 2017 ...

Page 2: ......

Page 3: ...gerous applications including applications that may create a risk of personal injury If you use this software or hardware in dangerous applications then you shall be responsible to take all appropriate fail safe backup redundancy and other measures to ensure its safe use Oracle Corporation and its affiliates disclaim any liability for any damages caused by use of this software or hardware in dange...

Page 4: ...s à risque notamment dans des applications pouvant causer des dommages corporels Si vous utilisez ce logiciel ou matériel dans le cadre d applications dangereuses il est de votre responsabilité de prendre toutes les mesures de secours de sauvegarde de redondance et autres mesures nécessaires à son utilisation dans des conditions optimales de sécurité Oracle Corporation et ses affiliés déclinent to...

Page 5: ...mer Replaceable Units 19 Related Information 20 Field Replaceable Units 20 Related Information 20 Device Paths 20 Server Block Diagram Dual Processor 21 Detecting and Managing Faults 25 Checking for Faults 25 Log In to Oracle ILOM Service 26 Identify Faulted Components 27 Identify Disabled Components 29 Interpreting LEDs 30 Front Panel LEDs 31 Rear Panel LEDs 33 Performing Advanced Troubleshooting...

Page 6: ...Server 48 Removing Power From a Server 49 Prepare to Power Off a Server 50 Power Off the Server Oracle ILOM 50 Power Off the Server Power Button Graceful 51 Power Off the Server Emergency Shutdown 52 Disconnect Power Cords and Data Cables 52 Accessing Internal Components 55 Prevent ESD Damage 55 Removing the Server From the Rack 56 Remove the Top Cover 67 Remove the Fan Tray 69 Rotate the Drive Ca...

Page 7: ...1 Verify the Operation of an NVMe Storage Drive 102 Servicing the eUSB Drive 103 Locate an eUSB Drive 104 Determine if an eUSB Drive is Faulty 104 Remove the eUSB Drive 105 Install the eUSB Drive 106 Servicing the USB Board 109 Remove the USB Board 109 Install the USB Board 113 Servicing the Drive Backplane 117 Drive Backplane Configuration 117 Determine if the Drive Backplane Is Faulty 118 Remove...

Page 8: ...e 152 Remove a Fan Module 153 Install a Fan Module 155 Verify a Fan Module 157 Servicing DIMMs 159 Understanding DIMM Layout and Population Rules 160 DIMM Layout 160 DIMM Population Rules 160 Locate a Faulty DIMM 161 Remove a DIMM 163 Install a DIMM 163 Verify a DIMM 166 Servicing PCIe Cards 169 PCIe Card Configurations 170 I O Root Complex Connections 171 PCIe Device NAC Names 172 Locate a Faulty...

Page 9: ...the Drive Power Cable 199 Remove the Drive Power Cable 200 Install the Drive Power Cable 202 Servicing the PDB Signal Cable 203 Remove the PDB Signal Cable 204 Install the PDB Signal Cable 206 Servicing the NVMe Cables 207 Remove NVMe Cables 208 Install NVMe Cables 209 Servicing HBA SAS Cables 211 Remove HBA SAS Cables 211 Install HBA SAS Cables 213 Servicing the LED Board 217 Determine if the LED...

Page 10: ... 235 Install the Air Duct 236 Install the PSU Duct 240 Secure the Drive Cage 241 Install the Fan Tray 244 Install the Top Cover 246 Connect AC Power Cords 249 Power On the Server Oracle ILOM 249 Power On the Server Power Button 250 Index 251 10 Netra SPARC S7 2 Server Service Manual February 2017 ...

Page 11: ...zed service providers Required knowledge Advanced experience troubleshooting and replacing hardware Product Documentation Library Documentation and resources for this product and related products are available at http www oracle com goto netra s7 2 docs Feedback Provide feedback about this documentation at http www oracle com goto docfeedback Using This Documentation 11 ...

Page 12: ...12 Netra SPARC S7 2 Server Service Manual February 2017 ...

Page 13: ...ions Motherboard Memory and PCIe Cards on page 16 Front Panel Components Service on page 17 Rear Panel Components Service on page 18 Customer Replaceable Units on page 19 Field Replaceable Units on page 20 Device Paths on page 20 Server Block Diagram Dual Processor on page 21 Related Information Detecting and Managing Faults on page 25 Preparing for Service on page 43 Returning a Server to Operati...

Page 14: ... Chassis Accessing Internal Components on page 55 4 LED board Servicing the LED Board on page 217 5 Drive SAS cables Servicing the Cables on page 193 6 NVMe cables Servicing the NVMe Cables on page 207 Servicing NVMe Storage Drives on page 97 7 Drive backplane data cable Servicing the Cables on page 193 8 Top cover with service labels Remove the Top Cover on page 67 14 Netra SPARC S7 2 Server Serv...

Page 15: ...e Fan Tray on page 244 11 USB board and cable Servicing the USB Board on page 109 12 PDB signal cable Servicing the PDB Signal Cable on page 203 13 Power supply Servicing Power Supplies on page 131 Servicing the PDB on page 141 Related Information Component Locations Motherboard Memory and PCIe Cards on page 16 Front Panel Components Service on page 17 Rear Panel Components Service on page 18 Cust...

Page 16: ...75 Install the Air Duct on page 236 3 Drive backplane Servicing the Drive Backplane on page 117 4 Motherboard Servicing the Motherboard on page 225 5 eUSB board Servicing the eUSB Drive on page 103 6 HBA PCIe card Servicing the Internal HBA PCIe Card on page 179 7 PCIe cards Servicing PCIe Cards on page 169 8 DIMMs Servicing DIMMs on page 159 9 PSU duct Remove the PSU Duct on page 74 Install the P...

Page 17: ...ference on page 47 Front Panel Components Service No Description Links 1 Power button Power Off the Server Power Button Graceful on page 51 Power On the Server Power Button on page 250 2 Locator button Front Panel Components Service on page 17 3 and 4 HDD SSD and NVMe drives HDD SDD are supported in all slots NVMe is supported only in slots 0 3 Bottom row Slots 0 2 4 and 6 Top row Slots 1 3 5 and ...

Page 18: ...PCIe Cards on page 16 Rear Panel Components Service on page 18 Customer Replaceable Units on page 19 Field Replaceable Units on page 20 Rear Panel Components Service No Description Links 1 2 AC or DC power supplies PS 1 and PS 0 Servicing Power Supplies on page 131 3 PCIe3 slots Slots 1 2 3 and 4 on left Slots 5 and 6 on right Servicing PCIe Cards on page 169 4 Grounding studs Optional for AC serv...

Page 19: ...otherboard Memory and PCIe Cards on page 16 Front Panel Components Service on page 17 Customer Replaceable Units on page 19 Field Replaceable Units on page 20 Customer Replaceable Units CRUs can be serviced either by the customer or other trained personnel Description Links Battery Servicing the Battery on page 189 SAS SSD and HDD Servicing SAS Drives on page 85 NVMe SSD Servicing NVMe Storage Dri...

Page 20: ...the LED Board on page 217 Disk drive backplane Servicing the Drive Backplane on page 117 USB board Servicing the USB Board on page 109 PDB Servicing the PDB on page 141 Motherboard Servicing the Motherboard on page 225 Related Information Detecting and Managing Faults on page 25 Preparing for Service on page 43 Returning a Server to Operation on page 235 Device Paths This table describes the devic...

Page 21: ...pci 0 pci 17 nvme 0 disk 1 SSD HDD 3 NVMe 3 pci 302 pci 2 pci 0 pci 6 LSI sas 0 disk p0 pci 300 pci 2 pci 0 pci 16 nvme 0 disk 1 SSD HDD 4 pci 302 pci 2 pci 0 pci 6 LSI sas 0 disk p6 SSD HDD 5 pci 302 pci 2 pci 0 pci 6 LSI sas 0 disk p7 SSD HDD 6 pci 302 pci 2 pci 0 pci 6 LSI sas 0 disk p5 SSD HDD 7 pci 302 pci 2 pci 0 pci 6 LSI sas 0 disk p4 Related Information Rear Panel Components Service on pa...

Page 22: ...Server Block Diagram Dual Processor Note For more detail on root complexes related to the PCIe slots see I O Root Complex Connections on page 171 22 Netra SPARC S7 2 Server Service Manual February 2017 ...

Page 23: ...essor Related Information Rear Panel Components Service on page 18 Front Panel Components Service on page 17 Customer Replaceable Units on page 19 Field Replaceable Units on page 20 Device Paths on page 20 Identifying Components 23 ...

Page 24: ...24 Netra SPARC S7 2 Server Service Manual February 2017 ...

Page 25: ...form additional troubleshooting if needed Performing Advanced Troubleshooting on page 34 3 Manage faults following a service procedure Clear a Fault Manually on page 40 4 Contact technical support if the problem persists https support oracle com Related Information Interpreting LEDs on page 30 Identifying Components on page 13 Preparing for Service on page 43 Returning a Server to Operation on pag...

Page 26: ... by diagnostic software Device Paths on page 20 Related Information Performing Advanced Troubleshooting on page 34 Clear a Fault Manually on page 40 Interpreting LEDs on page 30 Log In to Oracle ILOM Service At the terminal prompt type ssh root SP IP address Password password Oracle R Integrated Lights Out Manager Version 3 2 x Copyright c 2016 Oracle and or its affiliates Inc All rights reserved ...

Page 27: ...faults through the Oracle ILOM fault management shell You can also check for faults by typing this command at the Oracle ILOM prompt start SP faultmgmt shell Are you sure you want to start SP faultmgmt shell y n y faultmgmtsp fmadm faulty Time UUID msgid Severity 2016 05 02 19 54 29 2782ad0c 91cb c780 9663 807f0bf806df SPSUN4V 8001 0J MAJOR Problem Status open Diag Engine fdd 1 0 System Manufactur...

Page 28: ... regarding this diagnosis faultmgmtsp In this example a fault is displayed that includes these details Date and time of the fault 2016 05 03 16 01 02 UUID 2782ad0c 91cb c780 9663 807f0bf806df which is unique to each fault Message ID SPSUN4V 8001 0J which can be used to obtain additional fault information from Knowledge Base articles 3 Use the message ID to obtain more information about this type o...

Page 29: ...Value SYS MB CMP0 disable_reason Configuration Rules 2 For additional information about a disabled component type the show t command and the Oracle ILOM target See Device Paths on page 20 For example type show t SYS MB CMP0 MCU0 CH1 D0 Target Property Value SYS MB CMP0 MCU0 CH1 D0 type DIMM SYS MB CMP0 MCU0 CH1 D0 ipmi name P0 M0 C1 D0 SYS MB CMP0 MCU0 CH1 D0 requested_config_state Enabled SYS MB ...

Page 30: ...Component LEDs might not be lit even though the component is faulty Rely on software to determine if a component is faulty see Identify Faulted Components on page 27 Servicing SAS Drives on page 85 Servicing NVMe Storage Drives on page 97 Servicing Fan Modules on page 151 Servicing Power Supplies on page 131 Servicing DIMMs on page 159 Servicing PCIe Cards on page 169 Servicing the Internal HBA PC...

Page 31: ... Status LED Indicates the state of the SP Green flashing SP is booting Green steady SP booted and OK no service action is required 4 OK LED green Indicates these conditions Off Server is not running in its normal state Server power might be off The SP might be running Steady on Server is powered on and is running in its normal operating state No service actions are required Fast blink Server is ru...

Page 32: ...LED assembly 7 Hard drive status LEDs Indicates these conditions Off Drive is not ready or is faulty Steady on Drive is on and idle Fast blink Read or write activity is in progress Ready to Remove LED top blue Indicates that the drive can be removed during a hot plug operation Service Required LED middle amber Indicates that the drive has experienced a fault condition OK Activity LED bottom green ...

Page 33: ...ts that cause this indicator to light 2 NET 0 to NET 3 Status LEDs Link and Activity LED green Indicates these conditions On or blinking A link is established Off No link is established 3 NET MGT status LEDs Link and Activity LED green Indicates these conditions On A link is established Blinking There is activity on the link Off No link is established Speed LED amber green Indicates these conditio...

Page 34: ...ht be off The SP might be running Steady on Server is powered on and is running in its normal operating state No service actions are required Fast blink Server is running in standby mode and can be quickly returned to full function Slow blink A normal but transitory activity is taking place Slow blinking might indicate that system diagnostics are running or that the system is booting Related Infor...

Page 35: ...d displays the messages 1 Log in as superuser 2 Type dmesg Related Information View Log Files Oracle Solaris on page 35 View Log Files Oracle ILOM on page 36 POST Overview on page 37 View Log Files Oracle Solaris The error logging daemon syslogd automatically records various system warnings errors and faults in message files These messages can alert you to system problems such as a device that is ...

Page 36: ... messages 3 To view all logged messages type more var adm messages Related Information Check the Message Buffer on page 35 View Log Files Oracle Solaris on page 35 POST Overview on page 37 View Log Files Oracle ILOM 1 View the event log show SP logs event list 2 View the audit log show SP logs audit list Related Information Check the Message Buffer on page 35 View Log Files Oracle Solaris on page ...

Page 37: ... the component is disabled automatically If the server is able to run without the disabled component the server boots when POST completes its tests For example if POST detects a faulty processor core the core is disabled POST completes its test sequence and the server boots using the remaining cores Related Information Configure POST on page 37 Oracle ILOM Properties That Affect POST Behavior on p...

Page 38: ...hen running after a hw change hw_change_level Possible values off min max hw_change_level User role required for set r hw_change_verbosity Diag verbosity when running after a hw change hw_change_verbosity Possible values none min normal max hw_change_verbosity User role required for set r Note When the verbosity value is set to none the console may not display any POST test status for extended per...

Page 39: ...le ILOM Properties That Affect POST Behavior on page 39 Oracle ILOM Properties That Affect POST Behavior There are a number of Oracle ILOM commands that you can use to perform host diagnostic tests For details about using these commands refer to the chapter that describes configuring host server management actions in the Oracle ILOM Administrator s Guide for Configuration and Maintenance Firmware ...

Page 40: ...e to the next step 3 Clear the fault from all persistent fault records In some cases even though the fault is cleared some persistent fault information remains and results in erroneous fault messages at boot time To ensure that these messages are not displayed type faultmgmtsp fmadm acquit UUID NAC name Fault UUID numbers are displayed in fmadm faulty output 4 If required reset the server In some ...

Page 41: ...emind Button Operation When you press the server Fault Remind button an LED located next to the Fault Remind button lights green to indicate that there is sufficient voltage present in the fault remind circuit to light any fault LEDs that were lit due to a component failure If this LED does not light when you press the Fault Remind button it is likely that the capacitor powering the fault remind c...

Page 42: ...Server Fault Remind Button Operation 42 Netra SPARC S7 2 Server Service Manual February 2017 ...

Page 43: ...Servicing the eUSB Drive on page 103 Servicing Power Supplies on page 131 7 Shut down the OS and power off the server Removing Power From a Server on page 49 8 Move the server out of the rack and open the top cover Accessing Internal Components on page 55 You can now service the fan modules the PCIe cards and the battery Servicing Fan Modules on page 151 Servicing PCIe Cards on page 169 Servicing ...

Page 44: ...umentation shipped with your system Follow all cautions and instructions marked on the equipment and described in the Netra SPARC S7 2 Server Safety and Compliance Guide Compliance Model No 9600 Ensure that the voltage and frequency of your power source match the voltage and frequency inscribed on the equipment s electrical rating label Follow the electrostatic discharge safety practices as descri...

Page 45: ...ong their connector edges Caution You must disconnect all power supplies before servicing any of the components that are inside the chassis Caution These procedures require that you handle components that are sensitive to electrostatic discharge This sensitivity can cause the components to fail To avoid damage ensure that you follow antistatic practices Antistatic Wrist Strap Use Wear an antistati...

Page 46: ...all flat head screwdriver No 1 Phillips screwdriver No 2 Phillips screwdriver Related Information Safety Information on page 44 Component Service Task Reference on page 47 Accessing Internal Components on page 55 Fillers Servers might be shipped with replacement fillers for hard drives and PCI cards A filler is an empty metal or plastic enclosure that does not contain any functioning system hardwa...

Page 47: ...r you must provide the chassis serial number You can find the chassis serial number on a sticker located on the front top of the server If it is not convenient to read either sticker follow this procedure 1 Access Oracle ILOM See Log In to Oracle ILOM Service on page 26 2 Display the serial number show System serial_number System Properties serial_number 1150CN2022 Related Information Safety Infor...

Page 48: ...IEy Servicing PCIe Cards on page 169 Internal HBA PCIe card Servicing the Internal HBA PCIe Card on page 179 PDB SYS PDB Servicing the PDB on page 141 Power supplies SYS PSx Servicing Power Supplies on page 131 USB board Servicing the USB Board on page 109 eUSB flash drive Servicing the eUSB Drive on page 103 Related Information Removing Power From a Server on page 49 Accessing Internal Components...

Page 49: ...ce Task Reference on page 47 Accessing Internal Components on page 55 Removing Power From a Server These topics describe different procedures for removing power from a server Step Description Link 1 Prepare the server for powering off Prepare to Power Off a Server on page 50 2 Power off the server by one of three methods Power Off the Server Oracle ILOM on page 50 Power Off the Server Power Button...

Page 50: ...laris OS Refer to the Oracle Solaris system administration documentation for additional information 5 Power off the server See Power Off the Server Oracle ILOM on page 50 Power Off the Server Power Button Graceful on page 51 Power Off the Server Emergency Shutdown on page 52 Related Information Accessing Internal Components on page 55 Returning a Server to Operation on page 235 Power Off the Serve...

Page 51: ...tal server power off Related Information Prepare to Power Off a Server on page 50 Disconnect Power Cords and Data Cables on page 52 Power On the Server Oracle ILOM on page 249 Power Off the Server Power Button Graceful on page 51 Power Off the Server Emergency Shutdown on page 52 Power Off the Server Power Button Graceful This procedure places a server in the power standby mode In this mode the Po...

Page 52: ...the Server Power Button on page 250 Front Panel Components Service on page 17 Power Off the Server Oracle ILOM on page 50 Power Off the Server Power Button Graceful on page 51 Disconnect Power Cords and Data Cables 1 When performing a cold swap procedure power off the server See Power Off the Server Oracle ILOM on page 50 Power Off the Server Power Button Graceful on page 51 Power Off the Server E...

Page 53: ...ower supply Turn off the main power circuit breaker to the server s power supply unit Caution Do not proceed with these instructions until you are sure that there is no voltage present on the DC cords and their power source Preparing for Service 53 ...

Page 54: ...power cables followed last by the grounding wire 3 Disconnect and remove all of the data cables that are attached to the rear of the server See Servicing the Cables on page 193 Related Information Power Off the Server Oracle ILOM on page 50 54 Netra SPARC S7 2 Server Service Manual February 2017 ...

Page 55: ...om the 2 Post 19 inch Rack on page 63 3 Gain access to the internal components Remove the Top Cover on page 67 Related Information Safety Information on page 44 Service Tools on page 46 Component Service Task Reference on page 47 Removing Power From a Server on page 49 Prevent ESD Damage Many components housed within the chassis can be damaged by electrostatic discharge To protect these components...

Page 56: ... of the server chassis you might have to remove the server from the rack Remove a Server From the 4 Post 19 inch Rack on page 56 Remove the Cable Management Arm on page 58 Remove a Server From the 2 Post 19 inch Rack on page 63 Related Information Disconnect Power Cords and Data Cables on page 52 Prevent ESD Damage on page 55 Remove a Server From the 4 Post 19 inch Rack Caution The server weighs a...

Page 57: ...rver 2 If the server has a sliding rail kit with a cable management arm CMA remove the CMA See Remove the Cable Management Arm on page 58 3 Support the weight of the server for removal 4 For the hardmount rack kit remove the two screws securing each rear mount support bracket Preparing for Service 57 ...

Page 58: ... Top Cover on page 67 Related Information Prevent ESD Damage on page 55 Remove the Top Cover on page 67 Install the Top Cover on page 246 Safety Information on page 44 Remove the Cable Management Arm Follow this procedure to remove the optional 19 inch sliding rail kit with the CMA The CMA applies only to the 4 Post 19 Inch rack with sliding rails for servers Before you begin this procedure refer ...

Page 59: ... the Rack in Netra SPARC S7 2 Server Installation Guide 2 To make it easier to remove the CMA extend the server approximately 13 cm 5 inches out of the front of the rack 3 Remove the cables from the CMA a Disconnect all cables from the rear of the server b If applicable remove any additional Velcro straps that were installed to bundle the cables c Unwrap the six Velcro straps that are securing the...

Page 60: ...ntil all the remaining connectors are disconnected and the CMA can be placed on a flat surface No Description 1 Connector D release tab green 2 Slide rail latching bracket release tab labeled PUSH b Use your right hand to support the CMA and use your left thumb to push in toward the left on the slide rail latching bracket release tab labeled PUSH 60 Netra SPARC S7 2 Server Service Manual February ...

Page 61: ... support it b Use your right thumb to push in toward the right on the connector C release tab labeled PUSH callout 1 and pull connector C out of the right slide rail frame 1 and 2 No Description 1 Connector C release tab labeled PUSH 6 Disconnect connector B a Place your right arm under the CMA to support it and grasp the rear end of connector B with your right hand Preparing for Service 61 ...

Page 62: ... rail callout 1 and use your right hand to pull the connector out of the slide rail frames 1 and 2 No Description 1 Connector B release lever 7 Disconnect connector A a Place your left arm under the CMA to support it and grasp the rear end of connector A with your left hand 62 Netra SPARC S7 2 Server Service Manual February 2017 ...

Page 63: ...iption 1 Connector A release lever 8 Remove the CMA from the rack and place it on a flat surface 9 Go to the front of the server and push it back into the rack Remove a Server From the 2 Post 19 inch Rack Caution The server weighs approximately 21 5 kg 47 3 lbs Two people are required to dismount and carry the chassis 1 Disconnect all the cables and power cords from the server 2 Support the weight...

Page 64: ...Remove a Server From the 2 Post 19 inch Rack 3 Remove the two screws that secure each rear plate to the back of the post 64 Netra SPARC S7 2 Server Service Manual February 2017 ...

Page 65: ... Server From the 2 Post 19 inch Rack 4 Loosen the two screws that secure each rear plate to the eyelets of the side bracket 5 Slide each rear plate out of the eyelets and set them aside Preparing for Service 65 ...

Page 66: ...t the server from the rack and set it aside on an antistatic mat 8 Remove the top cover See Remove the Top Cover on page 67 Related Information Prevent ESD Damage on page 55 Remove the Top Cover on page 67 Install the Top Cover on page 246 Safety Information on page 44 66 Netra SPARC S7 2 Server Service Manual February 2017 ...

Page 67: ...the Top Cover Remove the Top Cover 1 Remove the server from the rack See Removing the Server From the Rack on page 56 2 Fully loosen the two captive screws at the rear of the top cover Preparing for Service 67 ...

Page 68: ...5 in 13 mm and lift it straight up and off the chassis Set the top cover aside 4 Consider your next step Service these components Servicing Fan Modules on page 151 Servicing PCIe Cards on page 169 68 Netra SPARC S7 2 Server Service Manual February 2017 ...

Page 69: ...e 44 Remove the Fan Tray 1 Complete these prerequisites in this order See Remove the Top Cover on page 67 Remove a Fan Module on page 153 Remove all fan modules 2 Open the two fan tray locks 3 Lift the fan tray straight up and out of the chassis Caution The fan tray is inside the latch line of the cable pass through Take care when lifting out the fan tray so that the cable pass through is not dama...

Page 70: ...y such as the motherboard remove the air ducts See Remove the Air Duct on page 75 5 Remove the fan tray bracket that is attached to the chassis 6 Consider your next step Service the hard drive signal hard drive power or cables See Servicing the Cables on page 193 Pivot the drive cage 70 Netra SPARC S7 2 Server Service Manual February 2017 ...

Page 71: ...the Top Cover on page 67 b Remove a Fan Module on page 153 Note Remove all fan modules c Remove the Fan Tray on page 69 2 Disconnect the cables attached to the drive backplane and the cable attached to the USB board See Cable Configurations on page 194 for location of cables Tip For easier removal first press the cables in then press the release tab then pull the cables out The cables are shown in...

Page 72: ...Rotate the Drive Cage to the Service Position 4 Fully loosen the four screws securing the drive cage to the server 72 Netra SPARC S7 2 Server Service Manual February 2017 ...

Page 73: ...your next step Service the drive backplane See Servicing the Drive Backplane on page 117 Remove the PSU duct See Remove the PSU Duct on page 74 Remove the air duct See Remove the Air Duct on page 75 Related Information Remove the Fan Tray on page 69 Secure the Drive Cage on page 241 Preparing for Service 73 ...

Page 74: ...vice Position on page 71 2 Remove the USB cable from the channel in the PSU duct 3 Lift the PSU duct straight up and off of the alignment pins 4 Set the PSU duct aside 5 Consider your next step See Servicing the eUSB Drive on page 103 Servicing the USB Board on page 109 Servicing DIMMs on page 159 74 Netra SPARC S7 2 Server Service Manual February 2017 ...

Page 75: ... on page 240 Remove the Air Duct 1 Complete these prerequisites in this order a Remove the top cover See Remove the Top Cover on page 67 b Rotate the drive cage See Rotate the Drive Cage to the Service Position on page 71 c Remove the PSU duct See Remove the PSU Duct on page 74 2 Disconnect the cables and move them out of the way Preparing for Service 75 ...

Page 76: ...Remove the Air Duct 3 Fully loosen the thumbscrew on the left bracket 76 Netra SPARC S7 2 Server Service Manual February 2017 ...

Page 77: ...de the left thumbscrew bracket forward and off of the mounting pins 5 Set the thumbscrew bracket aside 6 Remove the routed cables from the cable ties on the air duct and from the cutouts in the air duct Preparing for Service 77 ...

Page 78: ... aside 9 Consider your next step See Servicing DIMMs on page 159 Servicing the LED Board on page 217 Related Information Rotate the Drive Cage to the Service Position on page 71 Install the PSU Duct on page 240 Install the Air Duct on page 236 78 Netra SPARC S7 2 Server Service Manual February 2017 ...

Page 79: ...ation Remove the Filter on page 79 Install the air filter as part of another component s service operation Install the Filter on page 82 Related Information Identifying Components on page 13 Detecting and Managing Faults on page 25 Component Service Task Reference on page 47 Preparing for Service on page 43 Returning a Server to Operation on page 235 Remove the Filter Removing the air filter is a ...

Page 80: ...Remove the Filter 2 Press down on the two release latches 80 Netra SPARC S7 2 Server Service Manual February 2017 ...

Page 81: ...o replace it install the new air filter See Install the Filter on page 82 If you removed the air filter as part of another component s service procedure return to that procedure See Component Service Task Reference on page 47 for assistance Related Information Install the Filter on page 82 Preparing for Service on page 43 Returning a Server to Operation on page 235 Servicing the Air Filter 81 ...

Page 82: ...nto the lip at the front of the server The left and right release levers are facing forward 3 Tilt and pivot the air filter to vertical position The release levers snap the air filter into place 4 If you installed the air filter as part of another component s removal or installation procedure return to that procedure See Component Service Task Reference on page 47 for assistance Related Informatio...

Page 83: ...Install the Filter Preparing for Service on page 43 Returning a Server to Operation on page 235 Servicing the Air Filter 83 ...

Page 84: ...84 Netra SPARC S7 2 Server Service Manual February 2017 ...

Page 85: ...ive on page 95 Remove a drive as part of another component s service operation Remove a SAS Drive on page 89 Install a drive as part of another component s service operation Install a SAS Drive on page 92 Add additional drives SAS Drive Configuration on page 86 Install a SAS Drive on page 92 Verify a SAS Drive on page 95 Decrease the number of existing drives Remove a SAS Drive on page 89 Identify...

Page 86: ...eating hazard There must be no empty drive slots Use fillers Related Information Install a SAS Drive on page 92 SAS Drive LEDs on page 86 Locate a Faulty Drive on page 87 SAS Drive LEDs The status of each SAS drive is represented by the same three LEDs The LEDs are located above the release button of each drive See Front Panel Components Service on page 17 This illustration and table describe the ...

Page 87: ...nformation Locate a Faulty Drive on page 87 SAS Drive Configuration on page 86 Remove a SAS Drive on page 89 Front Panel Components Service on page 17 Rear Panel Components Service on page 18 Locate a Faulty Drive 1 Check to see if any Server Service Required LEDs are lit or flashing See Front Panel Components Service on page 17 2 Visually inspect the drives to see if any of their status LEDs are ...

Page 88: ...aulty replace it See Remove a SAS Drive on page 89 5 Verify that a drive is faulty If a drive is faulty you will see SYS DBP HDDx under the Value heading where x is 0 to 7 For example type show faulty Target Property Value SP faultmgmt 0 fru SYS DBP HDD0 If a drive is faulty replace it See Remove a SAS Drive on page 89 If a FRU value different from SYS DBP HDDx is displayed see Component Service T...

Page 89: ... SAS drive is a hot swap operation You must run commands on the server before you remove the drive 1 Follow safety and ESD precautions See Preparing for Service on page 43 2 Determine which drive to remove See Locate a Faulty Drive on page 87 3 Tilt and pivot the air filter away from the server See Remove the Filter on page 79 4 Determine if you need to shut down the OS to remove the drive then pe...

Page 90: ...g to your OS See the OS documentation 6 Verify that the drive s blue Ready to Remove LED is lit See SAS Drive LEDs on page 86 7 Press the release button and pivot the release lever open to the right 90 Netra SPARC S7 2 Server Service Manual February 2017 ...

Page 91: ... replacement operation install a new drive See Install a SAS Drive on page 92 If you removed a drive as part of another component s removal or installation procedure return to that procedure See Component Service Task Reference on page 47 If you are not replacing the drive install a drive filler in its place See Install a SAS Drive on page 92 Caution Overheating hazard There must be no empty drive...

Page 92: ...tep If you are replacing a drive remove the faulty or obsolete drive first then return to this procedure Step 3 See Remove a SAS Drive on page 89 If you are installing a new or an additional drive go to Step 2 If you are installing a drive as part of another component s service procedure go to Step 3 2 Review this information and complete these prerequisites in this order See Preparing for Service...

Page 93: ...e slot where it installs into the server The connector is at the rear of the drive and the release button is on the left 5 Press on the drive to slide the drive into the server until the release lever moves slightly inward Servicing SAS Drives 93 ...

Page 94: ... drive go to Step 9 If you installed a drive as part of another component s removal or installation procedure return to that procedure See Component Service Task Reference on page 47 9 Rotate the air filter up until the latches click See Install the Filter on page 82 10 Complete these tasks to finish the service procedure See Returning a Server to Operation on page 235 Verify a SAS Drive on page 9...

Page 95: ...T SYS DBP HDD0 PRSNT Targets Properties type Entity Presence ipmi_name HDD0 PRSNT class Discrete Sensor value Present alarm_status cleared where x is 0 to 7 3 If you replaced a drive verify that the drive location is no longer considered faulty then return to this procedure See Locate a Faulty Drive on page 87 4 If the OS was shut down and the drive you installed was not the boot device boot the O...

Page 96: ...SAS Drive LEDs on page 86 6 When the drive is functioning properly configure the drive Refer to the OS documentation Related Information Install a SAS Drive on page 92 SAS Drive Configuration on page 86 SAS Drive LEDs on page 86 Locate a Faulty Drive on page 87 96 Netra SPARC S7 2 Server Service Manual February 2017 ...

Page 97: ...tion Links Replace a faulty NVMe drive Detecting and Managing Faults on page 25 Unmount an NVMe Drive on page 98 Remove an NVMe Drive on page 99 Verify Removal of an NVMe Drive on page 100 Install an NVMe Drive on page 100 Power On an NVMe Drive and Attach a Device Driver on page 101 Verify the Operation of an NVMe Storage Drive on page 102 Replace a faulty NVMe cable Servicing the NVMe Cables on ...

Page 98: ...t an NVMe Drive This task uses pcie13 as an example 1 Log in to Oracle Solaris 2 Find the NVMe drive slot number This output has been edited for clarity hotplug list lc Connection State Description Path pcie13 ENABLED PCIe Native pci 7a 0 pci8086 2f08 3 pci111d 80b5 4 3 Detach the device driver and power off the drive slot hotplug poweroff pcie13 4 Verify that the NVMe drive is unmounted The state...

Page 99: ...e physical location of the NVMe drive that you want to remove For drive locations see Component Locations Storage Power NVMe and Fan Modules on page 14 4 Tilt and pivot the air filter away from the server See Remove the Filter on page 79 5 Verify that the OK to Remove LED on the NVMe drive is lit 6 Push the latch release button to open the drive latch 7 Grasp the latch and pull the drive out of th...

Page 100: ...n Unmount an NVMe Drive on page 98 Remove an NVMe Drive on page 99 Power On an NVMe Drive and Attach a Device Driver on page 101 Verify the Operation of an NVMe Storage Drive on page 102 Install an NVMe Drive The steps to install an NVMe drive are the same as the steps to install a SAS drive For detailed instructions see Install a SAS Drive on page 92 Note After you remove an NVMe drive from the s...

Page 101: ...e the air filter up until the latches click See Install the Filter on page 82 7 Close the drive latch to lock the drive in place 8 Power on the drive and attach a device driver See Power On an NVMe Drive and Attach a Device Driver on page 101 Related Information Power On an NVMe Drive and Attach a Device Driver on page 101 Verify the Operation of an NVMe Storage Drive on page 102 Power On an NVMe ...

Page 102: ...02 Related Information Install an NVMe Drive on page 100 Verify the Operation of an NVMe Storage Drive on page 102 Verify the Operation of an NVMe Storage Drive Perform one of these steps Check the var log messages log file Type the ls l dev nvme command Related Information Verify Removal of an NVMe Drive on page 100 Install an NVMe Drive on page 100 Power On an NVMe Drive and Attach a Device Driv...

Page 103: ...es USB 3 0 connectivity at the rear of the server See Component Locations Storage Power NVMe and Fan Modules on page 14 Description Links Replace a faulty eUSB drive Detecting and Managing Faults on page 25 Locate an eUSB Drive on page 104 Determine if an eUSB Drive is Faulty on page 104 Remove the eUSB Drive on page 105 Install the eUSB Drive on page 106 Remove a eUSB drive Remove the eUSB Drive ...

Page 104: ... an eUSB Drive is Faulty 1 Check to see if any Server Service Required LEDs are lit or flashing See Front Panel Components Service on page 17 and Interpreting LEDs on page 30 2 In Oracle ILOM verify that the eUSB drive is recognized and check the fault_state show SYS MB EUSB_DISK SYS MB EUSB_DISK Targets Properties type Flash Mini Disk fault_state OK clear_fault_action none Commands cd set show 3 ...

Page 105: ...an eUSB drive is faulty seek further information See Detecting and Managing Faults on page 25 Related Information Identifying Components on page 13 Detecting and Managing Faults on page 25 Remove the eUSB Drive on page 105 Remove the eUSB Drive 1 Prepare for servicing See Preparing for Service on page 43 2 Loosen the screw that attaches the eUSB drive to the motherboard Save the screw to use with ...

Page 106: ...tall the eUSB Drive on page 106 Related Information Identifying Components on page 13 Install the eUSB Drive on page 106 Install the eUSB Drive 1 Prevent ESD damage See Preparing for Service on page 43 2 If replacing an eUSB drive remove the faulty drive See Remove the eUSB Drive on page 105 106 Netra SPARC S7 2 Server Service Manual February 2017 ...

Page 107: ...motherboard 4 Tighten the screw to secure the drive to the motherboard 5 Return the server to operation See Returning a Server to Operation on page 235 Related Information Remove the eUSB Drive on page 105 Detecting and Managing Faults on page 25 Servicing the eUSB Drive 107 ...

Page 108: ...108 Netra SPARC S7 2 Server Service Manual February 2017 ...

Page 109: ...n Remove the USB Board on page 109 Install the USB board as part of another component s service operation Install the USB Board on page 113 Related Information Identifying Components on page 13 Detecting and Managing Faults on page 25 Component Service Task Reference on page 47 Preparing for Service on page 43 Returning a Server to Operation on page 235 Remove the USB Board Removing the USB board ...

Page 110: ...ice on page 43 If you are removing the USB board as part of another component s removal or installation procedure go to Step 5 2 Remove the two screws securing the USB board to the chassis 110 Netra SPARC S7 2 Server Service Manual February 2017 ...

Page 111: ...d allow the USB board to float freely Note Do not disconnect the cable from the USB board 4 Review this information and complete these prerequisites in this order See Remove the Filter on page 79 Rotate the Drive Cage to the Service Position on page 71 Servicing the USB Board 111 ...

Page 112: ...t operation install a new USB board See Install the USB Board on page 113 If you removed the USB board as part of another component s removal or installation procedure return to that procedure See Component Service Task Reference on page 47 Related Information Install the USB Board on page 113 Preparing for Service on page 43 Returning a Server to Operation on page 235 112 Netra SPARC S7 2 Server ...

Page 113: ...ove the faulty or obsolete USB board first then return to this procedure Step 4 See Remove the USB Board on page 109 If you are installing the USB board as part of another component s removal or installation procedure go to Step 4 2 Connect the cable to the motherboard and the USB board 3 Review this information and complete these prerequisites in this order See Install the PSU Duct on page 240 Se...

Page 114: ...nstall the Filter on page 82 4 Position the USB board to the location where it installs into the chassis The USB connectors are forward and upward 5 Lower the USB board to the chassis and slide the board forward over the alignment pin 114 Netra SPARC S7 2 Server Service Manual February 2017 ...

Page 115: ...replacement operation go to Step 8 If you installed the USB board as part of another component s removal or installation procedure return to that procedure See Component Service Task Reference on page 47 8 Finish the installation procedure See Returning a Server to Operation on page 235 Related Information Remove the USB Board on page 109 Servicing the USB Board 115 ...

Page 116: ...Install the USB Board Preparing for Service on page 43 Returning a Server to Operation on page 235 116 Netra SPARC S7 2 Server Service Manual February 2017 ...

Page 117: ...ckplane as part of another component s service operation Remove the Drive Backplane on page 119 Install the drive backplane as part of another component s service operation Install the Drive Backplane on page 122 Determine if the drive backplane is faulty Determine if the Drive Backplane Is Faulty on page 118 Detecting and Managing Faults on page 25 Related Information Identifying Components on pa...

Page 118: ...l Components Service on page 17 2 In Oracle ILOM check the health of the storage system show System Storage System Power Targets Disks Controllers Volumes Expanders Properties health OK health_details 3 Verify that the drive backplane is faulty For example type show faulty Target Property Value SP faultmgmt 0 fru SYS DBP If the drive backplane is faulty you will see SYS DBP under the Value heading...

Page 119: ...ve the Drive Backplane on page 119 Detecting and Managing Faults on page 25 Remove the Drive Backplane Removing the drive backplane is a cold service operation You must power off the server before you remove the drive backplane Caution This procedure requires that you handle components that are sensitive to ESD which can cause server components to fail 1 Prepare for service See Preparing for Servi...

Page 120: ...Remove the Drive Backplane 4 Loosen the five screws from the drive backplane 120 Netra SPARC S7 2 Server Service Manual February 2017 ...

Page 121: ...e backplane install a new drive backplane See Install the Drive Backplane on page 122 If you removed the drive backplane as part of another component s removal or installation procedure return to that procedure See Component Service Task Reference on page 47 Related Information Remove the Drive Backplane on page 119 Install the Drive Backplane on page 122 Servicing the Drive Backplane 121 ...

Page 122: ...operation You must power off the server before installing the drive backplane 1 Position the drive backplane to where it will install into the server The drive backplane aligns with the drive connectors down The two alignment holes are on the left and the single alignment hole is on the right 122 Netra SPARC S7 2 Server Service Manual February 2017 ...

Page 123: ...e See Component Service Task Reference on page 47 4 Complete these tasks in this order See Secure the Drive Cage on page 241 Install a SAS Drive on page 92 and Install an NVMe Drive on page 100 Install all drives 5 Rotate the air filter up until the latches click See Install the Filter on page 82 6 Finish the installation procedure Servicing the Drive Backplane 123 ...

Page 124: ...M Service on page 26 2 Reset the drive backplane set SYS DBP clear_fault_action true Are you sure you want to clear SYS DBP y n y Set clear_fault_action to true 3 Verify that the drive backplane is not faulty then return to this procedure See Determine if the Drive Backplane Is Faulty on page 118 4 Verify that the installed drives are recognized show SYS DBP SYS DBP Targets HDD0 HDD1 HDD2 Related ...

Page 125: ...e DVD drive as part of another component s service operation Install the DVD Drive on page 128 Related Information Identifying Components on page 13 Detecting and Managing Faults on page 25 Component Service Task Reference on page 47 Preparing for Service on page 43 Returning a Server to Operation on page 235 Remove the DVD Drive Removing the DVD drive is a cold plug operation You must power off t...

Page 126: ...any media from the DVD drive 3 Follow the steps in Rotate the Drive Cage to the Service Position on page 71 4 Remove the filter See Remove the Filter on page 79 5 Disconnect the HDD backplane cables 6 Pull the plunger on the DVD component then remove the DVD component 126 Netra SPARC S7 2 Server Service Manual February 2017 ...

Page 127: ...stall the new DVD drive See Install the DVD Drive on page 128 If you removed the DVD drive as part of another component s service procedure return to that procedure See Component Service Task Reference on page 47 for assistance Related Information Install the DVD Drive on page 128 Preparing for Service on page 43 Returning a Server to Operation on page 235 Servicing the DVD Drive 127 ...

Page 128: ... you are replacing a faulty drive remove it See Remove the DVD Drive on page 125 2 Extend the tab out from the underside of the DVD drive 3 Align the DVD drive to the location where it installs into the server The DVD drive is oriented with the tab at the right front 4 Slide the DVD drive into the server 128 Netra SPARC S7 2 Server Service Manual February 2017 ...

Page 129: ... installed the DVD drive as part of another component s removal or installation procedure return to that procedure See Component Service Task Reference on page 47 for assistance 8 Install the filter See Install the Filter on page 82 9 Finish the installation procedure See Returning a Server to Operation on page 235 Servicing the DVD Drive 129 ...

Page 130: ...tall the DVD Drive Related Information Remove the DVD Drive on page 125 Preparing for Service on page 43 Returning a Server to Operation on page 235 130 Netra SPARC S7 2 Server Service Manual February 2017 ...

Page 131: ...etra SPARC S7 2 Server Installation Guide Description Links Replace a faulty power supply Locate a Faulty Power Supply on page 132 Power Supply LEDs on page 132 Remove a Power Supply on page 134 Install a Power Supply on page 137 Verify a Power Supply on page 138 Remove a power supply as part of another component s service operation Remove a Power Supply on page 134 Install a power supply as part ...

Page 132: ...n Location Name Color State and Meaning Top AC or DC Green On Input power present and good Off Input power not present Top Attention Service Required Amber On Normal fault detected Off No faults detected Related Information Locate a Faulty Power Supply on page 132 Remove a Power Supply on page 134 Front Panel Components Service on page 17 Rear Panel Components Service on page 18 Locate a Faulty Po...

Page 133: ...individual power supplies show System Power Power_Supplies Power_Supply_x System Power Power_Supplies Power_Supply_0 Targets Properties health OK health_details where x is either 0 lower power supply or 1 upper power supply If the health_details property identifies the power supply as faulty replace it See Remove a Power Supply on page 134 5 Determine if a power supply is faulty For example type s...

Page 134: ...place it See Remove a Power Supply on page 134 9 If you are unable to determine if a power supply is faulty seek further information See Detecting and Managing Faults on page 25 Related Information Remove a Power Supply on page 134 Power Supply LEDs on page 132 Verify a Power Supply on page 138 Detecting and Managing Faults on page 25 Remove a Power Supply Removing a power supply is a hot swap ope...

Page 135: ...r DC power supply turn off the main power circuit breaker to the server s faulty power supply unit Caution Do not proceed with these instructions until you are sure that there is no voltage present on the DC cords and their power source 4 Press the release tab to the right then pull on the handle Servicing Power Supplies 135 ...

Page 136: ...ew power supply See Install a Power Supply on page 137 If you removed a power supply as part of another component s removal or installation procedure return to that procedure See Component Service Task Reference on page 47 Related Information Locate a Faulty Power Supply on page 132 Install a Power Supply on page 137 Preparing for Service on page 43 136 Netra SPARC S7 2 Server Service Manual Febru...

Page 137: ...e power supply 1 If you are replacing a faulty power supply remove the faulty component See Remove a Power Supply on page 134 2 Align the power supply to the location where it installs into the server The PDB connector is toward the server and the release tab is on the right 3 Slide the power supply into the server until the power supply seats and the release tab clicks Servicing Power Supplies 13...

Page 138: ...er component s removal or installation procedure return to that procedure See Component Service Task Reference on page 47 for assistance 6 Complete these tasks in this order to finish the installation See Returning a Server to Operation on page 235 Verify a Power Supply on page 138 Related Information Remove a Power Supply on page 134 Verify a Power Supply on page 138 Preparing for Service on page...

Page 139: ...ger considered faulty then return to this procedure See Locate a Faulty Power Supply on page 132 4 Verify the voltage output show SYS PS0 V_ 12V value SYS PS0 V_ 12V Properties value 12 031 Volts Related Information Install a Power Supply on page 137 Power Supply LEDs on page 132 Locate a Faulty Power Supply on page 132 Servicing Power Supplies 139 ...

Page 140: ...140 Netra SPARC S7 2 Server Service Manual February 2017 ...

Page 141: ... component s service operation Remove the PDB on page 143 Install the PDB as part of another component s service operation Install the PDB on page 146 Determine if the PDB is faulty Determine if the PDB Is Faulty on page 141 Detecting and Managing Faults on page 25 Related Information Identifying Components on page 13 Detecting and Managing Faults on page 25 Component Service Task Reference on pag...

Page 142: ... different from SYS PDB is displayed see Component Service Task Reference on page 47 to identify which component is faulty 4 Use the Oracle ILOM faultmgmt shell to identify the faulty component See Identify Faulted Components on page 27 Check the Fault class and Description fields for more information 5 If the PDB is faulty replace it See Remove the PDB on page 143 6 If you are unable to determine...

Page 143: ...the Filter on page 79 Remove a Fan Module on page 153 Remove all fan modules Remove the Fan Tray on page 69 Rotate the Drive Cage to the Service Position on page 71 Remove the Air Duct on page 75 Remove the PSU Duct on page 74 Remove a PCIe Card on page 174 Remove the Internal HBA PCIe Card on page 179 3 Disconnect the cables from the motherboard 4 Open the cable tie on the right side of the chass...

Page 144: ...emove the PDB 7 Remove the four screws securing the PDB bus bars to the motherboard 8 Loosen the two captive screws securing the PDB to the server 144 Netra SPARC S7 2 Server Service Manual February 2017 ...

Page 145: ...DB 10 Lift the PDB bus bars and remove the PDB from the server 11 Set the PDB aside 12 Consider the next step If you are replacing a faulty PDB install the new PDB See Install the PDB on page 146 If you removed the PDB as part of another component s service procedure return to that procedure See Component Service Task Reference on page 47 Related Information Install the PDB on page 146 Preparing f...

Page 146: ...handles and slide the motherboard onto the alignment pins See Servicing the Motherboard on page 225 for cautions For this service procedure you are not removing the motherboard You are moving it slightly so that you can remove the PDB 3 Carefully insert the LED into the hole at the rear of the chassis 4 Place the bus bars into the channels and align the PDB with two posts for the captive screws 14...

Page 147: ...Install the PDB 5 Tighten the two captive screws 6 Install the four screws securing the PDB bus bars to the motherboard Servicing the PDB 147 ...

Page 148: ...the right side of the chassis 12 If you installed the PDB as part of another component s removal or installation procedure return to that procedure See Component Service Task Reference on page 47 13 Review this information and complete these prerequisites in this order See Install the Internal HBA PCIe Card on page 183 Install a PCIe Card on page 176 Install the Air Duct on page 236 Install the PS...

Page 149: ...9 Returning a Server to Operation on page 235 Verify the PDB After you install the PDB you can verify its functionality 1 Access Oracle ILOM See Log In to Oracle ILOM Service on page 26 2 Reset the PDB set SYS PDB clear_fault_action true Are you sure you want to clear SYS PDB y n y Set clear_fault_action to true 3 Verify that the PDB is no longer faulty then return to this procedure See Determine ...

Page 150: ...150 Netra SPARC S7 2 Server Service Manual February 2017 ...

Page 151: ...age 152 Remove a Fan Module on page 153 Install a Fan Module on page 155 Verify a Fan Module on page 157 Remove a fan module as part of another component s service operation Remove a Fan Module on page 153 Install a fan module as part of another component s service operation Install a Fan Module on page 155 Add fan modules Install a Fan Module on page 155 Verify a Fan Module on page 157 Decrease t...

Page 152: ... 3 Verify that a fan module is faulty For example type show faulty Target Property Value SP faultmgmt 0 fru SYS MB FM0 If a fan module is faulty you will see SYS MB FMx under the Value heading where x is 0 to 4 If a FRU value different from SYS MB FMx is displayed see Component Service Task Reference on page 47 to identify which component is faulty 4 Use the Oracle ILOM faultmgmt shell to identify...

Page 153: ...ou are unable to determine if a fan module is faulty seek further information See Detecting and Managing Faults on page 25 Related Information Remove a Fan Module on page 153 Verify a Fan Module on page 157 Detecting and Managing Faults on page 25 Remove a Fan Module Removing a fan module is a cold service operation You must power off the server before you remove the fan module 1 Determine which f...

Page 154: ...an module install the new fan module See Install a Fan Module on page 155 If you removed a fan module as part of another component s removal or installation procedure return to that procedure See Component Service Task Reference on page 47 for assistance Related Information Locate a Faulty Fan Module on page 152 Install a Fan Module on page 155 Preparing for Service on page 43 Returning a Server t...

Page 155: ...rvice on page 43 b Power off the server that contains the fan module See Removing Power From a Server on page 49 c Remove the server to obtain access to internal components See Accessing Internal Components on page 55 2 Align the fan module to the location where it installs into the fan tray The green band is on the top of the fan module and the arrow points to the rear of the server 3 Lower the f...

Page 156: ...cedure return to that procedure See Component Service Task Reference on page 47 for assistance 7 Complete these postrequisites in this order to finish the installation procedure See Returning a Server to Operation on page 235 Verify a Fan Module on page 157 Related Information Remove a Fan Module on page 153 Verify a Fan Module on page 157 Preparing for Service on page 43 Returning a Server to Ope...

Page 157: ... where x is the fan module 0 left fan to 4 right fan 3 Verify that the fan module is no longer considered faulty then return to this procedure See Locate a Faulty Fan Module on page 152 4 Verify the fan module speeds show SYS MB FMx Fy TACH value SYS MB FM0 F0 TACH Properties value 3100 000 RPM where x is the fan module 0 left fan to 4 right fan y is the fan element 0 primary or 1 secondary Relate...

Page 158: ...158 Netra SPARC S7 2 Server Service Manual February 2017 ...

Page 159: ...MMs might occur You must disconnect all power cables from the system before performing these procedures Description Links Understand DIMM layout and guidelines Understanding DIMM Layout and Population Rules on page 160 Replace a faulty DIMM Locate a Faulty DIMM on page 161 Remove a DIMM on page 163 Install a DIMM on page 163 Verify a DIMM on page 166 Add DIMMs Understanding DIMM Layout and Populat...

Page 160: ...m of 8 DIMMs are supported and the DIMMs must be installed in DIMM sockets associated with the P 0 processor socket DIMM Layout on page 160 DIMM Population Rules on page 160 DIMM Layout The physical layout of the DIMMs and processors is shown in the following figure When viewing the server from the front processor 0 P 0 is on the left DIMM Population Rules The DIMM configurations depend upon the C...

Page 161: ...s Caution Overheating hazard There must be no empty DIMM slots Use fillers for empty slots Related Information Install a DIMM on page 163 Locate a Faulty DIMM on page 161 Locate a Faulty DIMM 1 Gain access to the DIMMs by preparing the server for service and removing the top cover See Preparing for Service on page 43 Caution Follow antistatic practices as described in Prevent ESD Damage on page 55...

Page 162: ...t Remind button on the motherboard Failed DDR4 DIMMs display an amber LED on the motherboard Number Description 1 Fault Remind button 2 DIMM fault LEDs 4 Remove the faulty DIMM See Remove a DIMM on page 163 Related Information Understanding DIMM Layout and Population Rules on page 160 Install a DIMM on page 163 162 Netra SPARC S7 2 Server Service Manual February 2017 ...

Page 163: ... DIMM with either another DIMM of the same rank size quad rank dual rank or single rank or leave the socket empty See Install a DIMM on page 163 Related Information Understanding DIMM Layout and Population Rules on page 160 Install a DIMM on page 163 Install a DIMM 1 If you are replacing a DIMM perform these tasks a Unpack the replacement DDR4 DIMM and place it on an antistatic mat Servicing DIMMs...

Page 164: ...ve a faulty DDR4 DIMM to a new DIMM socket or reseat a DIMM you must first manually clear the associated DIMM fault Otherwise the DIMM fault might follow the DIMM to the new socket location or reoccur on the current socket location possibly causing a false DIMM fault condition See Step 4 a On an available DIMM slot ensure that the ejector tabs are in the open position b Align the notch in the DIMM...

Page 165: ...faults are automatically cleared after a new DIMM has been installed If you need to manually clear DDR4 DIMM faults refer to the Oracle Integrated Lights Out Manager ILOM 3 2 Documentation Library at http www oracle com goto ILOM docs 5 Return the server to operation See Returning a Server to Operation on page 235 6 Verify the DIMM See Verify a DIMM on page 166 Related Information Understanding DI...

Page 166: ...and clears it set SYS MB CMP0 MCU0 CH0 D0 requested_config_state Enabled 3 For a host detected fault perform these steps to verify that the new DIMM is working a Set the virtual keyswitch to diag so that POST runs in Service mode set HOST keyswitch_state Diag Set keyswitch_state to Diag b Power cycle the server stop System Are you sure you want to stop System y n y Stopping System start System Are...

Page 167: ... the next step e If the server remains at the OpenBoot prompt type boot f Return the virtual keyswitch to Normal mode set HOST keyswitch_state Normal Set keyswitch_state to Normal g Switch to the system console and type fmadm faulty If any faults are reported refer to the diagnostics instructions described in Detecting and Managing Faults on page 25 4 Switch to the Oracle ILOM command shell 5 Type...

Page 168: ...witch to the system console and type the fmadm repair command with the UUID Use the same UUID that was displayed from the output of the Oracle ILOM show faulty command For example type fmadm repair 7c7efb20 3333 e2d7 b8ea 986b3e9dbaa9 Related Information Understanding DIMM Layout and Population Rules on page 160 Locate a Faulty DIMM on page 161 Remove a DIMM on page 163 168 Netra SPARC S7 2 Server...

Page 169: ...external cabling to a PCIe card prior to removing the card Description Links Replace a faulty PCIe card Detecting and Managing Faults on page 25 PCIe Card Configurations on page 170 Locate a Faulty PCIe Card on page 172 Remove a PCIe Card on page 174 Install a PCIe Card on page 176 Verify a PCIe Card on page 177 Remove a PCIe card as part of another component s service operation Remove a PCIe Card...

Page 170: ...y and PCIe Cards on page 16 Additionally there is an internal HBA PCIe card with SAS3 12 Gbit sec capability This internal HBA PCIe is located in slot 7 next to slot 5 There is no external slot or access for this card See Servicing the Internal HBA PCIe Card on page 179 Follow these guidelines when configuring PCIe cards The Sun Storage 12 Gb SAS PCIe HBA internal card must be installed in slot 7 ...

Page 171: ...4 5 0 0 2 pci 300 pci 2 pci 0 pci 14 SYS MB PCIE5 6 0 0 2 pci 300 pci 2 pci 0 pci 15 SYS MB PCIE6 TABLE 2 Dual CPU I O Root Complex Connections PCIe Slot CPU IOS RP Slot Path Oracle ILOM Target 1 0 0 1 pci 300 pci 1 pci 0 pci a SYS MB PCIE1 2 0 0 1 pci 300 pci 1 pci 0 pci 11 SYS MB PCIE2 3 1 0 1 pci 300 pci 1 pci 0 pci 12 SYS MB PCIE3 4 1 0 1 pci 300 pci 1 pci 0 pci 13 SYS MB PCIE4 5 0 0 2 pci 300...

Page 172: ... 10 pci 6 0 1 Note PCIE7 is for the internal HBA card Related Information I O Root Complex Connections on page 171 Device Paths on page 20 Rear Panel Components Service on page 18 Server Block Diagram Dual Processor on page 21 PCIe Card Configurations on page 170 Remove a PCIe Card on page 174 Install a PCIe Card on page 176 Locate a Faulty PCIe Card You must determine which PCIe card is faulty be...

Page 173: ...card is not recognized check its installation See Install a PCIe Card on page 176 4 Verify that a PCIe card is faulty For example type show faulty Target Property Value SP faultmgmt 0 fru SYS MB PCIE1 where y is 0 to 6 If a PCIe card is faulty you will see SYS MB PCIEy under the Value heading If a FRU value different from SYS MB PCIEy is displayed see Component Service Task Reference on page 47 to...

Page 174: ...page 177 Remove a PCIe Card Removing a PCIe card is a cold service operation You must power off the server before you remove the PCIe card Note This procedure is the same for removing a filler 1 Determine which PCIe card to remove See Locate a Faulty PCIe Card on page 172 2 Prepare for service See Preparing for Service on page 43 3 Remove the server to obtain access to internal components See Acce...

Page 175: ...removed 7 Consider your next step If you are replacing a faulty card or installing an additional card install the new PCIe card See Install a PCIe Card on page 176 If you removed a PCIe card as part of another component s removal or installation procedure return to that procedure See Component Service Task Reference on page 47 for assistance If you are not replacing the PCIe card install a filler ...

Page 176: ...same for installing a PCIe filler 1 If you are installing additional cards review this information and complete these prerequisites in this order See PCIe Card Configurations on page 170 Preparing for Service on page 43 Remove a PCIe Card on page 174 Remove the filler 2 If you are replacing a faulty card and have not removed the faulty card remove it and return to this procedure See Remove a PCIe ...

Page 177: ...on page 47 9 Complete these postrequisites in this order to finish the installation procedure See Returning a Server to Operation on page 235 Verify a PCIe Card on page 177 Related Information Remove a PCIe Card on page 174 Verify a PCIe Card on page 177 PCIe Card Configurations on page 170 Preparing for Service on page 43 Returning a Server to Operation on page 235 Verify a PCIe Card After you in...

Page 178: ...CIe card is not recognized check its installation 4 Verify that the PCIe card is identified show System PCI_Devices Add on Device_x where x is the slot number where the PCIe card is installed 5 If a card is not recognized try to locate it See Locate a Faulty PCIe Card on page 172 Related Information Install a PCIe Card on page 176 PCIe Card Configurations on page 170 Locate a Faulty PCIe Card on p...

Page 179: ...age 183 Verify the Internal HBA PCIe Card on page 187 Remove an HBA card as part of another component s service operation Remove the Internal HBA PCIe Card on page 179 Install an HBA card as part of another component s service operation Install the Internal HBA PCIe Card on page 183 Identify a faulty HBA card Locate a Faulty PCIe Card on page 172 Detecting and Managing Faults on page 25 Related In...

Page 180: ...Remove the Internal HBA PCIe Card See Preparing for Service on page 43 2 Locate the internal HBA card 180 Netra SPARC S7 2 Server Service Manual February 2017 ...

Page 181: ...ve the Internal HBA PCIe Card 3 Using a No 1 flat head screwdriver remove the bracket screw taking care not to strip it then carefully lift the card out of its slot Servicing the Internal HBA PCIe Card 181 ...

Page 182: ... the SAS cables from the card then place the card on an antistatic mat 5 If you are replacing the card use a No 2 Philips screwdriver to remove the special fitted bracket from the faulty card 182 Netra SPARC S7 2 Server Service Manual February 2017 ...

Page 183: ...ntil you are ready to install the replacement card Related Information Identifying Components on page 13 Preparing for Service on page 43 Prevent ESD Damage on page 55 Install the Internal HBA PCIe Card 1 If you are installng the card as part of another service procedure skip to Step 3 Servicing the Internal HBA PCIe Card 183 ...

Page 184: ... Unpack the replacement HBA card b Using a No 2 Philips screwdriver remove the standard HBA PCIe bracket that shipped with the replacement card c Install the special fitted bracket that was removed in Remove the Internal HBA PCIe Card on page 179 184 Netra SPARC S7 2 Server Service Manual February 2017 ...

Page 185: ...tall the Internal HBA PCIe Card Caution Take care not to overtighten the screws which could stip or cause the card to crack 3 Connect the SAS cables to the HBA card Servicing the Internal HBA PCIe Card 185 ...

Page 186: ...stall the Internal HBA PCIe Card Tip Cables have designations for top and bottom orientation 4 Insert the card connector into the bottom connector 186 Netra SPARC S7 2 Server Service Manual February 2017 ...

Page 187: ...Operation on page 235 Related Information Identifying Components on page 13 Detecting and Managing Faults on page 25 Preparing for Service on page 43 Prevent ESD Damage on page 55 Verify the Internal HBA PCIe Card After you install the internal HBA PCIe card you can verify its functionality 1 Access Oracle ILOM See Log In to Oracle ILOM Service on page 26 2 Reset the card Servicing the Internal HB...

Page 188: ...7 If the card is not recognized check its installation 4 Verify that the card is identified show System PCI_Devices Add on Device_7 5 If the card is not recognized try to locate it See Locate a Faulty PCIe Card on page 172 Related Information Remove the Internal HBA PCIe Card on page 179 Install the Internal HBA PCIe Card on page 183 PCIe Card Configurations on page 170 Locate a Faulty PCIe Card o...

Page 189: ...tery on page 189 Install the battery as part of another component s service operation Install the Battery on page 191 Related Information Identifying Components on page 13 Detecting and Managing Faults on page 25 Component Service Task Reference on page 47 Preparing for Service on page 43 Returning a Server to Operation on page 235 Remove the Battery Removing the battery is a cold service operatio...

Page 190: ...stall a new battery See Install the Battery on page 191 If you removed the battery as part of another component s service procedure return to that procedure See Component Service Task Reference on page 47 for assistance Related Information Install the Battery on page 191 Preparing for Service on page 43 Returning a Server to Operation on page 235 190 Netra SPARC S7 2 Server Service Manual February...

Page 191: ...ard the PCIe card slots 1 4 3 If you installed the battery as part of another component s removal or installation procedure return to that procedure See Component Service Task Reference on page 47 for assistance 4 Finish the installation procedure See Returning a Server to Operation on page 235 5 Set the date and time on SP and Host OS 6 Restore the Oracle ILOM variables See http docs oracle com c...

Page 192: ...192 Netra SPARC S7 2 Server Service Manual February 2017 ...

Page 193: ...he Drive Power Cable on page 199 Servicing the PDB Signal Cable on page 203 Servicing the NVMe Cables on page 207 Servicing HBA SAS Cables on page 211 Remove a system cable as part of another component s service operation Remove the SAS Drive Signal Cable on page 196 Remove the Drive Power Cable on page 200 Remove the PDB Signal Cable on page 204 Remove NVMe Cables on page 208 Remove HBA SAS Cable...

Page 194: ... Preparing for Service on page 43 Returning a Server to Operation on page 235 Cable Configurations This illustration identifies cables routed throughout the server interior No Description Links 1 PDB signal cable Servicing the PDB Signal Cable on page 203 2 USB cable Servicing the eUSB Drive on page 103 194 Netra SPARC S7 2 Server Service Manual February 2017 ...

Page 195: ...ted Information Component Locations Storage Power NVMe and Fan Modules on page 14 Component Locations Motherboard Memory and PCIe Cards on page 16 Preparing for Service on page 43 Returning a Server to Operation on page 235 Servicing the SAS Drive Signal Cable These topics describe how to remove and install SAS drive signal cables Description Links Replace a faulty cable Detecting and Managing Fau...

Page 196: ...ll fan modules See Remove the Fan Tray on page 69 4 Disconnect the SAS drive signal cable connector from the drive backplane See Cable Configurations on page 194 5 Remove the air duct See Remove the Air Duct on page 75 6 Disconnect the cable connector from the HBA card in slot 7 Tip Take a photo or note the cable routing and order for use later when installing the cables 7 Set the cable aside 8 Co...

Page 197: ...e 16 Preparing for Service on page 43 Returning a Server to Operation on page 235 Install the SAS Drive Signal Cable Installing a cable is a cold service operation You must power off the server before installing the cable 1 If replacing a faulty cable fold the new cable with 90 degree bends on each end 2 Route the cable into the cable pass through Caution The cable pass through is fragile Take car...

Page 198: ... insert it under the other tab c Close the clip on the cable pass through d Make sure the cables have enough slack so that they are not pulling on HBA card Caution The HBA card will bend if the cables are too tight e Ensure that the cable pass through is seated all the way towards the HBA card f Make sure that the cable pass through remains seated on all four corners 3 Connect the cable to the HBA...

Page 199: ...sh the installation procedure See Returning a Server to Operation on page 235 Related Information Remove the SAS Drive Signal Cable on page 196 Component Locations Storage Power NVMe and Fan Modules on page 14 Component Locations Motherboard Memory and PCIe Cards on page 16 Preparing for Service on page 43 Returning a Server to Operation on page 235 Servicing the Drive Power Cable These topics des...

Page 200: ...ion You must power off the server before you remove the cable 1 Determine which cable to remove See Cable Configurations on page 194 2 Prepare for service See Preparing for Service on page 43 3 If you are removing the drive power cable from the motherboard complete these prerequisites in this order See Remove a Fan Module on page 153 Remove all fan modules Remove the Fan Tray on page 69 4 Disconne...

Page 201: ...able See Install the Drive Power Cable on page 202 If you removed a cable as part of another component s removal or installation procedure return to that procedure See Component Service Task Reference on page 47 Related Information Install the Drive Power Cable on page 202 Component Locations Storage Power NVMe and Fan Modules on page 14 Component Locations Motherboard Memory and PCIe Cards on pag...

Page 202: ...server before installing the cable 1 Connect the cable to the motherboard 2 Route the cable into the cable clamp and against the server wall 3 If you removed the fan modules and tray complete these prerequisites in this order See Install the Fan Tray on page 244 Install a Fan Module on page 155 Install all fan modules 202 Netra SPARC S7 2 Server Service Manual February 2017 ...

Page 203: ...ns Motherboard Memory and PCIe Cards on page 16 Preparing for Service on page 43 Returning a Server to Operation on page 235 Servicing the PDB Signal Cable These topics describe how to remove and install the PDB signal cable Description Links Replace a faulty cable Detecting and Managing Faults on page 25 Remove the PDB Signal Cable on page 204 Install the PDB Signal Cable on page 206 Remove a cab...

Page 204: ... cable 1 Determine which cable to remove See Cable Configurations on page 194 2 Prepare for service See Preparing for Service on page 43 3 Review this information and complete these prerequisites in this order See Remove a Fan Module on page 153 Remove all fan modules Remove the Fan Tray on page 69 Rotate the Drive Cage to the Service Position on page 71 Remove the Air Duct on page 75 Remove the P...

Page 205: ...ed a cable as part of another component s removal or installation procedure return to that procedure See Component Service Task Reference on page 47 Related Information Install the PDB Signal Cable on page 206 Component Locations Storage Power NVMe and Fan Modules on page 14 Component Locations Motherboard Memory and PCIe Cards on page 16 Preparing for Service on page 43 Returning a Server to Oper...

Page 206: ...this order See Install the PSU Duct on page 240 Install the Air Duct on page 236 Secure the Drive Cage on page 241 Install the Fan Tray on page 244 Install a Fan Module on page 155 Install all fan modules 3 If you installed a cable as part of another component s removal or installation procedure return to that procedure See Component Service Task Reference on page 47 for assistance 4 Finish the in...

Page 207: ...ables Description Links Replace a faulty cable Detecting and Managing Faults on page 25 Remove NVMe Cables on page 208 Install NVMe Cables on page 209 Remove a cable as part of another component s service operation Remove NVMe Cables on page 208 Install a cable as part of another component s service operation Install NVMe Cables on page 209 Related Information Oracle 1 6TB NVMe SSD Documentation L...

Page 208: ...r Service on page 43 2 Disconnect the NVMe cables from the motherboard and front storage drive backplane Tip Take a photograph or note the cable routing and order for use later when installing the cables Press each latch then pull out to disengage the cable from each connector 3 Remove the SAS cables from the backplane See Remove the SAS Drive Signal Cable on page 196 and Remove HBA SAS Cables on ...

Page 209: ...ly is a cold service procedure that must be performed by qualified service personnel The server must be completely powered down before performing this procedure 1 Install the NVMe cables between the front storage drive backplane and the motherboard Caution Be careful not to break any wires or base connectors when bending and folding a cable a If installing a new cable bend it near the white tape b...

Page 210: ...age 213 3 Install the air duct See Install the Air Duct on page 236 4 Return the server to operation See Returning a Server to Operation on page 235 Related Information Oracle 1 6TB NVMe SSD Documentation Library Component Locations Storage Power NVMe and Fan Modules on page 14 Component Locations Motherboard Memory and PCIe Cards on page 16 Preparing for Service on page 43 Returning a Server to O...

Page 211: ...n page 213 Related Information Identifying Components on page 13 Detecting and Managing Faults on page 25 Component Service Task Reference on page 47 Preparing for Service on page 43 Returning a Server to Operation on page 235 Remove HBA SAS Cables Replacing the cable assembly is a cold service procedure that must be performed by qualified service personnel The server must be completely powered do...

Page 212: ...ard press the SAS cable connector latches then pull out the connectors panel 2 5 Carefully remove the SAS cables and the super capacitor cable from the server Related Information Install HBA SAS Cables on page 213 Component Locations Storage Power NVMe and Fan Modules on page 14 Component Locations Motherboard Memory and PCIe Cards on page 16 Preparing for Service on page 43 212 Netra SPARC S7 2 S...

Page 213: ...completely powered down before performing this procedure 1 Carefully guide HBA SAS cables through the server 2 If installing replacement cables fold the new cables 90 degrees at the first bend coming out of the connector Note This angle positions the cables accurately without placing stress on the connectors and the HBA card Be careful not to stress or bend the HBA card while routing the cables Se...

Page 214: ...n modules See Install a Fan Module on page 155 6 Return the server to operation See Returning a Server to Operation on page 235 Related Information Remove HBA SAS Cables on page 211 Component Locations Storage Power NVMe and Fan Modules on page 14 Component Locations Motherboard Memory and PCIe Cards on page 16 214 Netra SPARC S7 2 Server Service Manual February 2017 ...

Page 215: ...Install HBA SAS Cables Preparing for Service on page 43 Returning a Server to Operation on page 235 Servicing the Cables 215 ...

Page 216: ...216 Netra SPARC S7 2 Server Service Manual February 2017 ...

Page 217: ... 224 Remove the LED board as part of another component s service operation Remove the LED Board and Cable on page 218 Install the LED board as part of another component s service operation Install the LED Board and Cable on page 221 Determine if the LED board is faulty Determine if the LED Board Is Faulty on page 217 Detecting and Managing Faults on page 25 Related Information Identifying Componen...

Page 218: ...ard and Cable on page 218 Verify the LED Board on page 224 Detecting and Managing Faults on page 25 Preparing for Service on page 43 Remove the LED Board and Cable Removing the LED board is a cold service operation You must power off the server before you remove the LED board 1 Prepare for service See Preparing for Service on page 43 2 Review this information and complete these prerequisites in th...

Page 219: ...ve the LED Board and Cable 3 Disconnect the LED cable from the LED assembly 4 Remove the two screws securing the LED assembly to the server requires a small Phillips screwdriver Servicing the LED Board 219 ...

Page 220: ...l a new LED board See Install the LED Board and Cable on page 221 If you removed the LED board as part of another component s service procedure return to that procedure See Component Service Task Reference on page 47 Related Information Determine if the LED Board Is Faulty on page 217 Install the LED Board and Cable on page 221 Preparing for Service on page 43 Returning a Server to Operation on pa...

Page 221: ...Installing the LED board is a cold service operation You must power off the server before installing the LED board 1 Connect the LED cable to the LED assembly 2 Set the LED board into the LED assembly 3 Install and tighten the two screws Servicing the LED Board 221 ...

Page 222: ...e 4 Position the LED assembly over the flange on the left of the server 5 Install and tighten the two screws 6 Route the cable into the cable clamp and against the server wall 222 Netra SPARC S7 2 Server Service Manual February 2017 ...

Page 223: ... 9 Review this information and complete these prerequisites in this order See Install the Air Duct on page 236 Install the PSU Duct on page 240 Secure the Drive Cage on page 241 Install the Filter on page 82 10 Complete these postrequisites in this order to finish the installation procedure See Returning a Server to Operation on page 235 Verify the LED Board on page 224 Related Information Remove ...

Page 224: ...and hold the Locator button for more than 5 seconds All of the LEDs in the LED assembly light If any of the LEDs do not light repeat the instructions for installing the LED board Related Information Install the LED Board and Cable on page 221 Determine if the LED Board Is Faulty on page 217 Preparing for Service on page 43 Returning a Server to Operation on page 235 224 Netra SPARC S7 2 Server Ser...

Page 225: ... on page 226 Remove the Motherboard on page 228 Install the Motherboard on page 231 Verify the Motherboard on page 234 Remove the motherboard as part of another component s service operation Remove the Motherboard on page 228 Install the motherboard as part of another component s service operation Install the Motherboard on page 231 Determine if the motherboard is faulty Determine if the Motherboa...

Page 226: ...w System Processors System Processors Targets CPUs Properties health OK health_details 3 Check the health of the individual CPUs show System Processors CPUs CPU_x System Processor CPUs CPU_0 Targets Properties health OK health_details where x is the number of the CPU either 0 or 1 4 Check the health of the networking system show System Networking System Networking Targets Ethernet_NICs Properties ...

Page 227: ...B P0 or SYS MB P1 under the Value heading If the motherboard is faulty replace it See Remove the Motherboard on page 228 If a FRU value different from SYS MB SYS MB P0 or SYS MB P1 is displayed see Component Service Task Reference on page 47 to identify which component is faulty 7 Use the Oracle ILOM faultmgmt shell to identify a faulty component See Identify Faulted Components on page 27 Check th...

Page 228: ...d service operation You must power off the server before you remove the motherboard 1 Back up the Oracle ILOM variables See http docs oracle com cd E19860 01 E21549 z40015841018582 html scrolltoc 2 Prepare for service See Preparing for Service on page 43 3 Review this information and complete these prerequisites in this order See Remove the Filter on page 79 Remove a Fan Module on page 153 Remove ...

Page 229: ... at the front of the motherboard Caution As you are removing the motherboard take extra care not to flex or dislodge the DIMMs Leaving them in place ensures that you can populate the new motherboard with the same configuration 8 Grasp the two motherboard handles slide the motherboard forward off of the alignment pins then tilt the motherboard to clear the cable tie mounted on the left Servicing th...

Page 230: ...the motherboard up and out of the server 10 Set the motherboard aside on an antistatic surface 11 Consider your next step If replacing a faulty motherboard install a new motherboard See Install the Motherboard on page 231 If you removed the motherboard as part of another component s service procedure return to that procedure See Component Service Task Reference on page 47 Related Information Insta...

Page 231: ...o the server The heatsinks are toward the front of the server and the ports are at the rear 2 Lift the motherboard by the handles and slowly lower the motherboard into the chassis Caution Take care when using the handles to install the motherboard These handles are not in weight balanced locations Avoid flexing the motherboard Caution Take care to clear the four screws at the rear of the chassis T...

Page 232: ...t the LED into the hole at the rear of the chassis 7 Continue to slide the motherboard forward until it seats The rear of the motherboard must be flush with the rear of the server Additionally the four holes in the motherboard must align with the four holes in the bus bars 8 Tighten the captive screw 9 Install and tighten the four bus bar screws 10 Install the right thumb screw bracket 232 Netra S...

Page 233: ...ponding slots of the new motherboard Install a PCIe Card on page 176 Install the PSU Duct on page 240 Install the Air Duct on page 236 Secure the Drive Cage on page 241 Install the Fan Tray on page 244 Install a Fan Module on page 155 Install all fan modules Install the Filter on page 82 14 Complete these postrequisites in this order to finish the installation procedure See Returning a Server to O...

Page 234: ...e you want to clear SYS MB y n y Set clear_fault_action to true 3 Verify that the motherboard is working then return to this procedure See Determine if the Motherboard Is Faulty on page 226 4 Display the power consumtion show SYS VPS value SYS VPS Properties value 159 175 Watts Related Information Determine if the Motherboard Is Faulty on page 226 Returning a Server to Operation on page 235 234 Ne...

Page 235: ...re the Drive Cage on page 241 4 Install the fan tray if you serviced the components in Step 1 Step 2 Step 3 or these components Drive signal cable Drive power cable Install the Fan Tray on page 244 5 Install the top cover if you serviced the components in Step 1 Step 2 Step 3 Step 4 or these components Fan modules PCIe cards Battery Install the Top Cover on page 246 6 Install the server into the r...

Page 236: ...n page 177 Verify a SAS Drive on page 95 Verify the Operation of an NVMe Storage Drive on page 102 Verify a Power Supply on page 138 Related Information Identifying Components on page 13 Detecting and Managing Faults on page 25 Preparing for Service on page 43 Install the Air Duct Perform this task when you have previously removed the air duct 1 Move any loose cables to the gap between the DIMMs a...

Page 237: ...t to where it installs into the server 3 Lower the air duct onto the alignment pins 4 Route the cables through the cable ties on the air duct and cutouts in the air duct 5 Attach the cables to the air duct Returning a Server to Operation 237 ...

Page 238: ...Install the Air Duct 6 Set the left L thumbscrew bracket over the alignment pins and slide it backward 238 Netra SPARC S7 2 Server Service Manual February 2017 ...

Page 239: ...9 Consider your next step If you installed the air and PSU ducts as part of another component s service procedure return to that procedure See Component Service Task Reference on page 47 for assistance Otherwise secure the drive cage See Secure the Drive Cage on page 241 Returning a Server to Operation 239 ...

Page 240: ...en you have previously removed the PSU duct 1 Install the air duct See Install the Air Duct on page 236 2 Lower the PSU duct down over the PDB and the bus bars 3 Route the USB cable over the PSU duct to the USB board 4 Route the USB cable through the cutout in the air duct and push the cable into the channel in the PSU duct 240 Netra SPARC S7 2 Server Service Manual February 2017 ...

Page 241: ...Remove the PSU Duct on page 74 Install the Air Duct on page 236 Secure the Drive Cage Perform this task once you have pivoted the drive cage to the service position 1 If you previously removed the PSU and air ducts complete these prerequisites in this order See Install the Air Duct on page 236 Install the PSU Duct on page 240 2 Lower the drive cage to the horizontal position Returning a Server to ...

Page 242: ...Secure the Drive Cage Caution Do not damage the cables as you are closing the drive cage 242 Netra SPARC S7 2 Server Service Manual February 2017 ...

Page 243: ...e cables 2 3 4 and 6 are visible in Cable Configurations on page 194 5 Install the filter See Install the Filter on page 82 6 Consider your next step If you secured the drive cage as part of another component s service procedure return to that procedure See Component Service Task Reference on page 47 for assistance Otherwise install the fan tray Returning a Server to Operation 243 ...

Page 244: ...n tray so that the cable pass through is not damaged or unseated 3 Install the fan cage bracket being careful to avoid damage to any mother board components that are near the end of the bracket that gets secured to the motherboard Caution The fan tray sits on top of the cable pass through The cable pass through needs to be properly seated when installing the fan tray If not damage may occur to the...

Page 245: ...page 155 8 Consider your next step If you installed the fan tray as part of another component s service procedure return to that procedure See Component Service Task Reference on page 47 for assistance Otherwise install the top cover See Install the Top Cover on page 246 Returning a Server to Operation 245 ...

Page 246: ...moved the top cover 1 If you previously removed the PSU and air ducts raised the drive cage or removed the fan tray complete these prerequisites in this order See Install the Air Duct on page 236 Install the PSU Duct on page 240 Secure the Drive Cage on page 241 Install the Fan Tray on page 244 Install a Fan Module on page 155 Install all fan modules 246 Netra SPARC S7 2 Server Service Manual Febr...

Page 247: ...op Cover 2 Position the top cover on the server with the front edge of the top cover 0 5 in 13 mm rearward of the front edge of the server 3 Slide the top cover forward into place Returning a Server to Operation 247 ...

Page 248: ...to the Netra SPARC S7 2 Server Installation Guide installing the server into the rack 6 Connect the power cords See Connect AC Power Cords on page 249 Related Information Install the Fan Tray on page 244 Remove the Top Cover on page 67 Connect AC Power Cords on page 249 248 Netra SPARC S7 2 Server Service Manual February 2017 ...

Page 249: ...ot at this time 2 Power on the server See one of these topics Power On the Server Oracle ILOM on page 249 Power On the Server Power Button on page 250 Related Information Install the Top Cover on page 246 Disconnect Power Cords and Data Cables on page 52 Power On the Server Oracle ILOM on page 249 Power On the Server Power Button on page 250 Power On the Server Oracle ILOM 1 Access Oracle ILOM Ret...

Page 250: ...erver Power Button 1 Momentarily press and release the Power button on the front panel See Front Panel Components Service on page 17 for the location of the Power button The server powers on and boots 2 To verify an installed component return to that component s verification procedure See Component Service Task Reference on page 47 for assistance Related Information Connect AC Power Cords on page ...

Page 251: ...A SAS cables 213 installing NVMe 209 installing SAS drive signal 197 locations 14 NVMe 207 removing drive power 200 removing HBA SAS 211 removing NVMe 208 removing SAS drive signal 196 servicing 193 servicing drive power 199 servicing PDB drive signal 203 servicing SAS drive signal 195 clearing faults 40 CMA installing 58 removing 58 components accessing 55 front panel 17 identifying 13 locations ...

Page 252: ...location 16 removing 119 resetting 124 servicing 117 verifying 124 drive cage location 16 raising 71 securing 241 drive power cable servicing 199 drives configuring SAS 86 installing SAS 92 locating faulty 87 locations 14 removing SAS 89 resetting SAS 95 SAS 85 SAS LEDs 86 verifying SAS 95 DVD drive adding 128 installing 128 removing 125 servicing 125 E emergency shutdown 52 enabling new DIMMs 166...

Page 253: ... fmadm command 27 40 front panel components 17 front panel LEDs 31 FRUs illustration 14 16 list 20 service task list 47 G graceful shutdown 50 51 H HBA card installing 183 removing 179 resetting 187 servicing 179 verifying 187 HBA SAS cables installing 213 servicing 211 HBA SAS drive cables removing 211 I identifying components 13 installing air duct 236 battery 191 DIMMs 163 drive backplane 122 d...

Page 254: ...31 location 48 rear panel 33 log files viewing Oracle ILOM 36 viewing Oracle Solaris 35 M managing faults 25 message buffer checking the 35 message identifier 27 message log files viewing Oracle ILOM 36 viewing Oracle Solaris 35 motherboard determining faulty 226 installing 231 location 16 removing 228 resetting 234 servicing 225 verifying 234 N NAC names 172 NET MGT port Link and Activity LED 33 ...

Page 255: ...faulty 132 locations 14 removing 134 resetting 138 servicing 131 status LEDs 132 verifying 138 power on self test see POST 37 powering off a server emergency shutdown 52 Power button 51 preparing 50 SP 50 powering on server Power button 250 server SP 249 preparing for service 43 to power off a server 50 processors physical layout 160 PSU duct installing 240 location 16 removing 74 R rackmount stab...

Page 256: ...ic diagram 21 securing drive cage 241 server locating 48 powering off 50 51 52 powering on 249 250 removing 56 removing from 2 post 19 inch hardmount rack 63 removing from 4 post 19 inch hardmount rack 56 removing from 4 post 19 inch sliding rail kit with the CMA 56 returning to operation 235 service preparing for 43 tasks by component 47 Service Required LED 31 33 servicing battery 189 cables 193...

Page 257: ...ing 113 location 14 16 removing 109 servicing 109 UUID 27 V var adm messages file 35 verifying drive backplane 124 fan modules 157 HBA card 187 LED board 224 motherboard 234 PCIe cards 177 PDB 149 power supplies 138 SAS drives 95 viewing message log files Oracle ILOM 36 Oracle Solaris 35 W weight of server 56 63 257 ...

Page 258: ...258 Netra SPARC S7 2 Server Service Manual February 2017 ...

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