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NECCare Service 

NECCare 

TM

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

NECCare Standard/300 

Maintenance and Service  

Warranty Program 

 

Summary of Contents for Care Standard/300

Page 1: ...NECCare Service NECCare TM NECCare Standard 300 Maintenance and Service Warranty Program ...

Page 2: ...g each product However actual performance of each product is dependent upon factors such as system configuration customer data and operator control Since implementation by customers of each product may vary the suitability of specific product configurations and applications must be determined by the customer and is not warranted by NEC Corporation of America To allow for design and specification i...

Page 3: ...ces 5 Relocation Services 5 Additional Service and Support Options 6 Registered Limited Warranty 6 Who is Protected 7 What is Covered and What is Not Covered 7 What NEC Corporation of America Will Pay for and what NEC Corporation of America Will Not Pay for 8 How You Can Get Warranty Service 8 Limitation of Damages and Implied Warranties 9 ...

Page 4: ...signated as CRU NECAM will provide a part shipment to the customer within 3 business days after receipt of the defective part 1 Toll free hardware technical support five days a week 9 hours a day 8AM to 5PM local time in the continental US and Canada Monday through Friday 90 days telephone support for preloaded software Windows Operating System 90 days of support for software included in the base ...

Page 5: ...ment install either SRE scripts for up to 2 applications or for Active Upgrade Standard implementation Hardware installation includes hardware operating system network connection configuration and administrator training Anything beyond one 1 day will require additional fees Relocation Services NEC Relocation services are available as a fee based service delivered by an NEC SE and or an Authorized ...

Page 6: ...from defects in material and workmanship and agrees to repair or replace any part of the enclosed unit that proves defective under these terms and conditions If service requires the replacement of any parts components or modules the replacement items become the property of Customer and the replaced items become the property of NECAM The warranty period for the Machine is from its original Date of ...

Page 7: ...water lightning or other acts of nature improper storage unauthorized Product modification or failure to follow instructions supplied with the Product Alteration repair or attempted repair by anyone not authorized by NEC Corporation of America Any shipment reshipment or physical movement of the Product claims must be presented to the carrier Relocation removal installation or re installation of th...

Page 8: ...l of sale or receipt as proof of purchase in order to obtain warranty service Please retain such proof of purchase with your records For easy reference write down your Serial Number here and keep this document in a safe and accessible location SN____________________________________________ When arranging for a hardware repair you will speak with a trained technician The technician will determine w...

Page 9: ...tation of incidental or consequential damages so the above limitation or exclusion may not apply to you Some states do not allow limitations on how long an implied warranty lasts so the above limitation may not apply to you This warranty gives you specific legal rights and you may also have other rights that vary from state to state and province to province Note All Products returned to NEC Corpor...

Page 10: ...ce It s quick and convenient to register your new NEC Corporation of America Express5800 300 Series Server to receive fast service and support It s easy To register online just go to http www necam com registration ...

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