RC-E User Manual
Management Client (RC-E Manager)
e) Paste the copied recording server ID in between the tags
<id>
and
</id>
. Save the
RecorderConfig.xml
file.
f)
Restart the recording server service. When the new Recording Server service starts up, the recording server
has inherited all settings on the old recording server.
Tip:
This procedure also applies if you re-install Windows on the computer running the recording server, even
if you do not replace the computer running the recording server.
Troubleshooting: Missing Recording Servers
If you have installed several recording servers on your surveillance system, the recording servers should
automatically be listed in the Management Client.
If your Management Client does not list all the recording servers you have installed, the most likely reason is that the
missing recording servers have not been correctly configured to connect to a management server (in an RC-E
system, recording servers point to management servers, not the other way round).
The configuration normally takes place during one of the steps in the recording server installation process. Here, you
specified recording server setup parameters, among these the IP address or host name of the management server to
which the recording server should be connected:
Fortunately, you do not have to re-install recording servers in order to specify which management servers they should
connect to. Once a recording server is installed, you can verify/change its basic configuration the following way:
How to Verify/Change which Management Server a Recording Server Connects to:
In order to verify/change a recording server's basic configuration, the recording server service must be stopped. This
means that recording and live viewing will not be possible while you verify/change the recording server's basic
configuration.
1. On the computer running the recording server, right-click the recording server icon in the notification area:
Tip
: The notification area is occasionally also known as the system tray, it is located at the far right of the
recording server computer's Windows taskbar.
2. From the menu that appears, select
Stop Recording Server Service
:
3. Right-click
the
notification area's
Recording Server
icon again.
4. From the menu that appears, select
Change Settings...
:
The
Recording Server Settings
window appears. Verify/change the following settings:
o
Management server hostname/IP address:
Lets you specify the IP address (example:
123.123.123.123
) or host name (example: ourserver) of the management server to which the recording
server should be connected. This information is necessary in order for the recording server to be able to
communicate with the management server.
o
Management server port:
Lets you specify the port number to be used when communicating with the
management server. Default is port 9993, although you are able to change this if required.
5. Click
OK
.
6. To start the Recording Server service again, right-click the notification area's
Recording Server
icon, and
select
Start Recording Server Service
:
On-Net Surveillance Systems, Inc.
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