RC-E User Manual
Installation and Removal
The management server stores your RC-E system's configuration in a database. The system configuration
database can be stored in two different ways: 1) In a SQL Server Express Edition database on the management
server itself, or 2) in a database on an existing SQL Server on your network. If using 2),
Administrator rights on
the SQL Server
are required whenever you need to create, move or upgrade the management server's system
configuration database on the SQL Server. Once you are done creating, moving or updating, being database
owner of the management server's system configuration database on the SQL Server will suffice.
Upgrading the Management Server
The management server has several components. This describes removing old components—except the Database
Server—and installing the new ones:
1. First remove the management server itself. See Remove System Components (on page 27).
2. Next, remove the RC-E Windows components.
3. If the RC-E Management Client is installed on the management server itself, remove the Management Client
too. See Remove System Components (on page 27).
4. Run the installation for the new version of RC-E. After a short while, the installation window will open. Out of
the three installation steps for the management server, you will be asked to address step 3 (OnSSI RC-E
management server).
5. Click the installation window's step 3, and complete the RC-E management server installation. During this
process you will be asked to specify the path to your license (.lic) file.
6. When the management server is installed, the management server's web page will appear in a browser. If
you want to install the Management Client software on the management server itself, you can do it from the
management server's web page.
Upgrading Recording Servers
Once the new management server is installed, you can remove the old recording server version, and install the new
one:
What happens to the recording server's recordings?
During the removal process, you will be asked whether you
want to keep the recording server's recordings.
1. See Remove System Components (on page 27) for how to remove a recording server.
2. When the recording server has been removed, open a browser and connect to the management server's web
page at the following address:
http://[management server address]:[port]/installation/admin/
where [management server address] is the IP address or host name of the management server, and [port] is
the port number which IIS has been set up to use on the management server.
If not accessing the web page on the management server itself, log in with an account which has
administrator rights on the management server.
3. From the web page, install the new version of the recording server software.
4. Repeat for each recording server on your RC-E system.
When updating your recording servers, you automatically update your Video Device Drivers as well. After restarting
your recording servers, it might take several minutes for your hardware devices to make contact with the new Video
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