RC-E User Manual
Installation and Removal
4. In the wizard, click
Next
, select
Web Server (IIS)
, and follow the wizard's steps.
5. When you reach the wizard's
Select Role Services
step, you will see that some role services are selected by
default. However, you should select some additional role services:
Under
Security
, select
Basic Authentication
and
Windows authentication
.
Under
Management Tools
, select
IIS 6 Management Console
, expand it, and select
IIS 6 Metabase
Compatibility
,
IIS 6 WMI Compatibility
,
IIS 6 Scripting Tools
, and
IIS 6 Management Console
.
6. Complete the wizard by following the remaining steps.
Issue: Recording Server Startup Fails due to Port Conflict
This is an issue if either the Simple Mail Transfer Protocol
(
SMTP) Service or an existing installation of RC-C is
running.
Both use port 25. If port 25 is already in use, it may not be possible to start the RC-E Recording Server service. It is
important that port number 25 is available for the recording server's SMTP service since many cameras are only
capable of communicating via this port.
SMTP Service: Verification and Solutions
To verify whether SMTP Service is installed, do the following:
1. From
Windows'
Start
menu, select
Control Panel
.
2. In
the
Control Panel
, double-click
Add or Remove Programs
.
3. In the left side of the
Add or Remove Programs
window, click
Add/Remove Windows Components
.
4. In
the
Windows Components
wizard, select the
Internet Information Services (IIS)
item, and click
Details...
.
5. In
the
Internet Information Services (IIS)
window, verify whether the
SMTP Service
check box is selected. If it
is, SMTP Service is installed.
If SMTP Service is installed, select one of the following solutions:
Solution 1: Disable SMTP Service, or set it to manual startup
This solution lets you start the recording server without having to stop the SMTP Service every time:
1. From
Windows'
Start
menu, select
Control Panel
.
2. In
the
Control Panel
, double-click
Administrative Tools
.
3. In
the
Administrative Tools
window, double-click
Services
.
4. In
the
Services
window, double-click the
Simple Mail Transfer Protocol (SMTP)
item.
5. In
the
SMTP Properties
window, click
Stop
, then set
Startup type
to either
Manual
or
Disabled
.
Tip:
When set to
Manual
, the SMTP Service can be started manually from the
Services
window, or from
a command prompt using the command
net start SMTPSVC
.
6. Click
OK
.
Solution 2: Remove SMTP Service
Note that removing the SMTP Service may affect other applications using the SMTP Service.
On-Net Surveillance Systems, Inc.
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