NewTek TriCaster TCXD300, User Manual

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5. Enter the Registration Code provided into the Registration dialog at Step 3
(Please see Section 3.3 for more detail.)
A.6.2 CONTACT TECHNICAL SUPPORT?
Visit the NewTek Website, at www.newtek.com and select Technical Support from the main
Customer Care menu at the top of the page. This page always contains the latest support
information for your NewTek products, including FAQs for all products. It also lists the Technical
Support Department’s hours of operation and contact details.
A.6.3 FIND TRICASTER’S HARDWARE/FIRMWARE REVISION NUMBERS?
Click the About icon in the Startup Screen’s Home page . Doing this opens an information panel
that lists significant version numbers (at the bottom).
A.6.4 SAVE THE DEBUG LOG?
Click the Utilities icon in the Startup Screen’s Home page , and select the link labelled Save Debug
Log . This allows you to specify a location where a file containing the debugger output from the
most recent TriCaster session will be saved. (This information may help diagnose any
unexpected issues you encounter.)
A.7 MISCELLANEOUS
A.7.1 ACCESS WINDOWS™?
1. If necessary, close the Live Desktop by clicking the [x] button at the right-hand end of
the titlebar.
2. Click the Shutdown icon on the Home page of the Startup Screen .
3. Click the Exit to Windows link at right.