NewTek TriCaster TCXD300, User Manual

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But you also need to perform onsite testing, to ensure your live stream is working well before
‘zero hour.’ No-one will thank you for excuses, no matter how brilliantly they point the finger at
forces beyond your control.
1. Set up and enable a test program stream from your TriCaster.
2. Use another system to open Windows Media Player™, and use its menu (in some
versions, you need to right-click WMP’s title bar to present the menu) to select
File>
Open URL .
3. Enter the IP address and port number for your stream here.
4. You should be able to connect and view your program stream.
Success at this point does not necessarily mean you’re done. You may be able to see the stream
locally, but can someone outside the local environment connect to it over the Internet? The best
way to find out is to have someone at a remote location verify that your stream is streaming
properly. If it is, great! Otherwise, keep reading…
FLASH® MEDIA LIVE ENCODER NOTES
Unfortunately, in a few cases Flash® Media Live Encoder fails to report significant error
conditions. For example, if the network cable is disconnected while streaming, or if the
connection to the remote server is lost, no error message is displayed.
Note: If the connection to a server is lost after initial success, the encoder attempts to resume
streaming automatically if the connection becomes available again during the session.
TESTING WITH PING
Before your stream can be seen - whether on a local intranet or the Internet - client computers
(or your service provider) need to be able to establish a network connection with your TriCaster.
Ping is a humble but effective tool to ensure the basic connection exists, thus it can help you with
streaming, iVGA and LiveText connection issues, too (and it works just fine in a multi-platform
environment!)