Issue 1.0
VM8000
2 - 108
Features
Related Features
The Automated Attendant can automatically answer the telephone system’s incoming
calls, play an Instruction Menu message, and provide dialing options to callers.
The GOTO action is a Dial Action Table option.
Be sure the Instruction Menu for the active Call Routing Mailbox describes how to use the
GOTO action.
Programming
1.
Assign a GOTO action to the active Dial Action Table.
47-13-01
Dial Action Table Actions: GOTO Action - Go to Mailbox (7) (GOTO)
To have Automated Attendant callers dial a single digit to go to a Call
Routing or Announcement Mailbox, enter the mailbox number in the
corresponding Number option.
H
For example, to have key 1 go to Call Routing Mailbox 2, for key 1 enter
GOTO for the Action and 2 for the corresponding Number.
To have VM8000 InMail require Automated Attendant callers to enter a Call
Routing or Announcement Mailbox to go to, enter XXX in the corresponding
Number option. The key you choose must represent the first digit in the
mailbox numbers.
H
For example, to allow callers to go to mailboxes 1~16, for key 0 enter
GOTO for the Action and XXX for the corresponding Number.
To log into any valid Call Routing or Subscriber Mailbox, enter IXXX in the
corresponding Number option.
H
For example, to allow callers to dial 1 plus any Call Routing or
Announcement Mailbox number to go to, for key 1 enter GOTO for the
Action and IXXX for the corresponding Number.
By default, there are no GOTO actions assigned.
Operation
Using the Automated Attendant GOTO Action
For the outside caller:
After Automated Attendant answers, the voice prompts will instruct you on which digits to dial.
Summary of Contents for Univerge SV8100 VM8000 InMail
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