NEC Univerge SV8100 VM8000 InMail, System Manual

Page: 201 / 388

VM8000 Issue 1.0
InMail System Guide 2 - 173
Message Notification
Description
Once activated by the Subscriber Mailbox user, Message Notification dials a
telephone number to let the user know when there are new messages in their
mailbox. With Message Notification, a subscriber who is out of the office does not
have keep calling their mailbox remotely to find out if they have new messages.
In-Mail lets them know automatically. Notification can call extensions, local numbers,
long distance numbers and digital pagers. When a Subscriber Mailbox user sets up
Message Notification, they choose from the following options:
J
If Message Notification is enabled or disabled.
(Message Notification can only occur if it is enabled.)
J
The time of day Message Notification should begin and end.
(Callouts only occur between the begin and end times.)
J
The type of device Message Notification is calling.
(Message Notification can call a normal telephone number or a digital pager.)
J
The telephone or pager service phone number.
To protect your mailbox from unauthorized access, be sure to record a security code
for your mailbox before enabling Message Notification.
How Message Notification Works to Normal Telephone Numbers
1.
The subscriber activates Message Notification for their mailbox (see Operation
below).
2. When the subscriber receives a new message, VM8000 InMail immediately
dials the destination that should receive the Message Notification.
H VM8000 InMail waits up to 30 seconds for ringback, reorder, busy or voice activity
from the called number. If nothing is detected, the callout is considered
unanswered.
3. If the recipient answers, VM8000 InMail plays the notification message (“Hello, I
have a message for”) and asks the recipient to dial 1 to log on to their mailbox.
The recipient hears the notification message if:
H They say “Hello” after answering the callout.
- OR -
H The system receives answer supervision from the telco after the recipient answers
the call.
Note that the recipient can skip the announcement by dialing 1 to log on to their
mailbox after answering the callout – without saying “Hello.”
H The notification is to a system extension.