NEC Univerge SV8100 VM8000 InMail, System Manual

Page: 143 / 388

VM8000 Issue 1.0
InMail System Guide 2 - 115
Group (Shared) Mailbox
Description
Department/Ring Group Mailbox
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Group (Shared) Mailbox
A Group Mailbox is a Department Group Mailbox shared by a group of co-
workers. It is normally a Subscriber Mailbox. If a caller leaves a message at any
extension within the group that shares the mailbox, the system stores the
message in the shared Group Mailbox. The voice mail key Message lamp at all
keyset extensions in the group flashes to indicate that there is a new voice mail
message waiting. Any extension user in the group can log onto their mailbox to
hear and process the shared message. The message count on all keyset
displays increments and decrements as group messages are received, listened
to, or deleted.
Any extension sharing a Group Mailbox can record and activate the Greeting.
The system automatically uses the most recent Greeting, regardless of which
member of the group recorded it.
Group Mailboxes are helpful in both residential installations and larger business
workgroups, since extensions share a common voice mailbox. Messages in the
Group Mailbox can be listened to, forwarded, deleted, and otherwise processed
by any member of the group.
Group Mailbox uses Department/Ring Group programming. You can separately
set up Department/Ring Group members to have the same Department/Ring
Group Mailbox. Since the system provides 32 Department/Ring Groups, there
are a total of 328 Ring Group Mailboxes available.
The Department/Ring Group Mailbox can optionally be a Routing Mailbox. Refer
to
Understanding Group Mailbox Types on page 2-116 .
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Mailbox for a Ring Group
A Ring Group Mailbox can also be the mailbox for a “stand-alone” Ring Group in
which the members do not share the mailbox, but have personal mailboxes
instead. The following types of unanswered calls route to this type of Ring
Group Mailbox:
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Outside calls transferred to the Ring Group master number.
N Automated Attendant transfers (UTRF or STRF) to the Ring Group master number.
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Direct Inward Lines to the Ring Group master number.