NEC Univerge SV8100 VM8000 InMail, System Manual

Page: 219 / 388

VM8000 Issue 1.0
InMail System Guide 2 - 191
Multiple Company Greetings
Description
The Automated Attendant can answer each individual trunk (outside line) with a
unique greeting and unique set of dialing options. Since there are a total of 8 Answer
Tables, this allows up to 8 companies or departments to share a single VM8000
InMail. Callers to each company hear the company greeting (Instruction Menu) and
can dial options that may be only available to that specific company. Set this up as
follows:
J
Assign a unique Answer Table (1~8) to each trunk that you want to have an
individual greeting.
J
For each Answer Table, assign the Call Routing Mailbox that handles the call.
J
For each assigned Call Routing Mailbox, set up the dialing options (Dial Action
Table) and record an Instruction Menu.
If multiple companies or departments share an VM8000 InMail, messaging and calling
between the workers of each company or department is not restricted.
Related Features
Answer Tables
Determines how the Automated Attendant answers outside calls on each trunk.
Automated Attendant
The Automated Attendant can automatically answer the telephone system’s incoming
calls, play an Instruction Menu message, and provide dialing options to callers.
Routing Mailbox
The mailbox associated with an Answer Table that specifies which dialing options (Dial
Action Table) and announcements are available to Automated Attendant callers.
Dial Action Table
Defines the dialing options for the Call Routing Mailbox chosen by the active Answer
Table.