NEC Univerge SV8100 VM8000 InMail, System Manual

Page: 91 / 388

VM8000 Issue 1.0
InMail System Guide 2 - 63
Dial Action Table
Description
The Dial Action Table defines the dialing options for the Call Routing Mailbox chosen
by the active Answer Table, which in turn provides those dialing options to Automated
Attendant callers. VM8000 InMail provides 16 Dial Action Tables. The Dial Action
Table is an integral part of the Automated Attendant. The Automated Attendant can
automatically answer the telephone system’s incoming calls, play an Instruction Menu
message, and provide dialing options to callers. There are 3 major Automated
Attendant components:
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Answer Tables
The Answer Table determines how the Automated Attendant answers outside
calls on each trunk, according to the time of the day and day of the week that
the call is ringing. The Answer Table divides the time of day and day of the week
into individual schedules, which in turn assign a Call Routing Mailbox to each
call. When a specific schedule is not in effect, the Answer Table uses its Default
Mailbox to determine routing.
By default, all trunks use Answer Table 1. Answer Table 1 has a single schedule that runs
Monday through Friday from 8:30AM to 5:00PM.
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Routing Mailbox
A Call Routing Mailbox is a mailbox associated with an individual Answer Table
schedule or the Default Mailbox. It specifies which dialing options (Dial Action
Table) are available to callers. It also provides the Instruction Menu to callers
which typically greets the callers and describes the dialing options.
By default, Answer Table 1 has a single schedule that runs Monday through Friday from
8:30AM to 5:00PM. This schedule and the Default Mailbox both use Call Routing
Mailbox 1.
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Dial Action Table
After the Automated Attendant answers, the Dial Action Table provides the
dialing options to callers. Each digit a caller can dial is assigned a specific action
(function) in the Dial Action Table. The dial action used depends on the setting
in the active Call Routing Mailbox, which in turn depends on the Answer Table
setup.
By default, Call Routing Mailbox 1 uses Dial Action Table 1.