NEC Univerge SV8100 VM8000 InMail, System Manual

Page: 53 / 388

VM8000 Issue 1.0
InMail System Guide 2 - 25
Answer Schedule Override
Description
Answer Schedule Override provides alternate answering for Automated Attendant
calls. When enabled, Answer Schedule Override sends calls to the specified Override
Mailbox. The Override Mailbox can be an Announcement, Call Routing, or Subscriber
mailbox. You can use Answer Schedule Override to provide holiday and bad weather
closing announcements, for example. Enable override when you want callers to hear
the special announcements; disable override to have the Automated Attendant
answer normally. You can enable Answer Schedule Override from system
programming or from the System Administrator Mailbox.
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If the Override Mailbox is an Announcement Mailbox, the outside caller hears
the recorded announcement. Depending on how the Announcement Mailbox is
programmed, VM8000 InMail then hangs up, reroutes the call, or provides
additional dialing options.
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If the Override Mailbox is a Call Routing Mailbox, the outside caller hears the
instruction menu and can dial any option allowed by the associated Dial Action
Table.
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If the Override Mailbox is a Subscriber Mailbox, the outside caller hears the
mailbox greeting (if recorded) and can leave a message.
Related Features
Announcement Mailbox
The Override Mailbox can be an Announcement Mailbox.
Routing Mailbox
The Override Mailbox can be a Call Routing Mailbox.
Subscriber Mailbox
The Override Mailbox can be a Subscriber Mailbox.
System Administrator
Optionally enable Answer Schedule Override from the System Administrator Mailbox.
Programming
1. Optionally Enable Answer Schedule Override from system programming.