NEC Univerge SV8100 VM8000 InMail, System Manual

Page: 157 / 388

VM8000 Issue 1.0
InMail System Guide 2 - 129
Instruction Menu
Description
The Instruction Menu is the announcement that plays to Automated Attendant callers.
Normally, the Instruction Menu greets callers and provides them with the Automated
Attendant dialing options. The Instruction Menu is associated with the active Call
Routing Mailbox. Normally, you should have the System Administrator customize
(rerecord) the Instruction Menu to match the dialing options enabled in the site’s Dial
Action Table. If a custom Instruction Menu is not recorded, the Automated Attendant
callers hear: “If you are calling from a touch tone phone, please dial the extension
number you wish to reach, or dial 0 for assistance. If you are calling from a rotary dial
phone, please stay on the line for assistance.”
Related Features
Answer Tables
Determines how the Automated Attendant answers outside calls on each trunk.
Automated Attendant
The Answer Table determines how the Automated Attendant answers calls, and assigns
the Call Routing Mailbox to the call.
Routing Mailbox
The mailbox associated with an Answer Table that specifies which dialing options (Dial
Action Table) and Instruction Menu are available to Automated Attendant callers.
Dial Action Table
Defines the dialing options for the Call Routing Mailbox chosen by the active Answer
Table.
Single Digit Dialing
An Automated Attendant caller can press a single key to route to an extension, route to
another destination, or use an VM8000 InMail feature.
System Administrator
Only the System Administrator can record the Instruction Menu.
Programming
Not applicable