MUTOH ValueJet VJ-1204 Operation Manual Download Page 166

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7 Troubleshooting

VJ-1204 OPERATION MANUAL

7-14

7.3

The media is jammed

When the set media is jammed, follow the procedure below to remove it.

1. Turn OFF the power of the printer.

3.2.2 Turning the power OFF

2. Open the front cover.

3. Move the print head section from the top of the media to the right.

No.

Name

Front cover

No.

Name

Print head section

Roll media

Summary of Contents for ValueJet VJ-1204

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Page 3: ...arks or product names of Microsoft Corporation Other company and product names may be registered trademarks or product names NOTE No part of this product or publication may be reproduced copied or transmitted in any form or by any means except for personal use without the permission of MUTOH INDUSTRIES LTD The product and the contents of this publication may be changed without prior notification M...

Page 4: ... workmanship of the product the seller produced However if the cause of failure is uncertain decide the action after due mutual consultation Details concerning the warranty are written in the warranty certificate included with the product 2 The warranty shall not apply to any direct or indirect loss or compensation for the loss due to the product that has been subject to misuse neglect or improper...

Page 5: ...inter Before using this printer fully understand the contents and directions in this manual 3 Manual Configuration NOTE 1 Safety instructions to 3 Basic usage must be read before using the printer Read 4 Daily maintenance through 5 Troubleshooting as necessary Section Description 1 Safety instructions This chapter explains the installation of this printer warning terms that operators need to know ...

Page 6: ... or serious injury may be caused Used for dangerous situations that may cause slight or medium injury or when all or parts of products are damaged It is used for special cautions and for information that needs to be emphasized Indicates useful tips for operating or understanding the printer Indicates prohibited operations Indicates required operations Indicates reference pages in this manual WARNI...

Page 7: ... 2 Product overview 2 1 Features 2 1 2 2 Names of parts and functions 2 2 2 2 1 Front section 2 2 2 2 2 Rear section 2 3 2 2 3 Operation panel 2 4 2 3 Printer status 2 7 2 3 1 Normal 2 7 2 3 2 Setup menu display 2 7 2 3 3 Changing printer status 2 7 3 Before using 3 1 Power cable connection 3 2 3 2 Turning the power ON OFF 3 5 3 2 1 Turning the power ON 3 5 3 2 2 Turning the power OFF 3 6 3 3 Inst...

Page 8: ...edure 4 14 4 3 2 Panel setup menu overview 4 16 4 4 Operating from the operation panel 4 17 4 4 1 Feeding media 4 17 4 4 2 Stopping printing operation 4 18 4 4 3 Cutting media 4 18 4 4 4 Changing and confirming settings while printing 4 20 4 4 4 1 Procedure for changing and confirming settings while printing 4 20 4 4 4 2 Settings that can be changed or confirmed while printing 4 21 4 4 5 Pausing p...

Page 9: ...16 1 Roll media length menu 5 24 5 1 17 Longstore menu 5 25 5 1 18 CR Maintenance menu 5 25 5 1 19 Initialization menu 5 26 5 1 20 Life Times menu 5 26 5 1 21 IP Address menu 5 27 5 1 22 Subnet Mask menu 5 27 5 1 23 Gateway menu 5 28 5 1 24 Front Interlace menu 5 28 5 2 TestPrint Menu 5 29 5 3 Adjust Print menu 5 30 5 4 Cleaning menu 5 31 5 5 Menu Option menu 5 32 5 6 Version menu 5 35 5 7 Sleep M...

Page 10: ...3 Media related troubleshooting 7 4 7 1 4 Printing related troubleshooting 7 6 7 2 Error messages 7 9 7 2 1 Status messages 7 9 7 2 2 Error message display and remedies 7 10 7 2 3 Data error displayand solutions 7 12 7 2 4 Command error displayand remedies 7 12 7 2 5 Error requiring restart 7 13 7 3 The media is jammed 7 14 8 Appendix 8 1 Product specifications 8 2 8 1 1 Printer specifications 8 2...

Page 11: ...ions This chapter explains the installation of this printer warning terms that operators need to know caution items and warning labels on the printer main unit WARNING When installing and operating this printer be sure to follow the directions and warnings in this book ...

Page 12: ...n the printer itself Understand the meanings of the following warning terms and follow the contents instructions in this manual Warning Meaning Used for dangerous situations where death or serious injury may be caused Used for dangerous situations that may cause slight or medium injury or when all or parts of products are damaged It is used for special cautions and for information that needs to be...

Page 13: ...ion and explosion Earth wire of telephone cables and lightning rods Heavy current might flow whenever lightning strikes Water pipe and faucet The earth might not work if a plastic pipe is connected in the middle of the metal pipe Do not store combustible materials on the platen while performing the heater operation It could lead to fire Do not spill flammable liquid over the platen This could lead...

Page 14: ...to your eyes or sticks to your skin immediately wash it off with water Failing to do so might cause irritation or light inflammation of eyes In case of any abnormality consult a physician immediately Do not disassemble ink cartridges If disassembled there is a possibility that ink might come into contact with eyes or skin Do not operate the media loading lever during initial operation The print he...

Page 15: ...power socket for safety Make sure to connect an earth wire to the earth connection that meets the following standards Earth terminal of power socket Earth wire with copper plate which is buried at 650 mm or more deep in the ground Load roll media on an even surface such as a desk If you load roll media with the scroller standing vertical there is a possibility that the scroller might get damaged K...

Page 16: ...abels be careful about the following points NOTE Check whether all the warning labels can be read If the letters or illustrations on the label are not clear remove the dirt from the label Use cloth water and neutral detergent for removing dirt from the warning label Avoid either organic solvents or gasoline It is necessary to replace the labels if they are damaged lost or illegible If the warning ...

Page 17: ... label NOTE Check whether the operation procedure label can be read If the letters or illustrations on the label are not clear remove the dirt from the label Use cloth water and neutral detergent for removing dirt from the operation procedure label Avoid either organic solvents or gasoline It is necessary to replace the label if it is damaged lost or illegible If the operation procedure label has ...

Page 18: ...1 Safety instructions VJ 1204 OPERATION MANUAL 1 8 ...

Page 19: ...rant color reproduction Four colors of ink are used for printing in order to reproduce sharp and vivid colors This printer uses 220 ml large capacity solvent ink cartridges with dedicated IC chips This cartridge can control ink quantity for printing improving productivity Use of variable dots can also improve color reproduction 4 Multi heater The media heating system developed for PJ NX series is ...

Page 20: ...ration Opened and closed when media is set or jammed It is normally closed 4 Waste fluid box Used for collecting waste ink discharged from the printer 5 Stand Used when installing the printer on a level floor 6 Book holder Quick reference manual etc can be stored here 7 Media guide Used for feeding media smoothly when the media is set or printed The heater after heater to dry ink is installed 8 Me...

Page 21: ...s a network interface cable 3 USB connector Not used for this printer 4 Scroller receiver Set the scroller when roll media is used 5 Media feed slot Used for feeding media 6 Ink cartridge slot Insert the ink cartridge 7 Media guide Used for feeding media smoothly when the media is set or printed The heater pre heater to warm media is installed 1 4 2 3 K C 6 M Y 5 7 4 ...

Page 22: ...erforming menu setting from the operation panel 4 3 Menu setups on the operation panel When performing various operations in the operation panel 4 4 Operating from the operation panel 1 Operation keys NOTE The operation keys are assigned with different functions and names depending on printer status Normal or Setup menu display For details about printer status refer to 2 3 Printer status No Name N...

Page 23: ...hold this key for two seconds or more to perform Nozzle Check printing 5 key Sets Cleaning Mode The lamp of Cleaning Mode that you set lights up in green Down the menu level in the directory tree 6 Backward key Media is fed in the reverse direction key Changes to the previous item in the displayed menu The setting is changed to the forward direction The numeric value is increased during numerical ...

Page 24: ...Low Lamp OFF The head height is set to High 13 Wave lamp Green Lamp ON The Effect menu is set to Wave Lamp OFF The Effect menu is set to None 14 Fine S Fine lamp Green Lamp ON The Effect menu is set to Fine or Super Fine Lamp OFF The Effect menu is set to Wave When the Wave lamp is turned OFF the Effect menu is set to None 15 Long lamp Green Lamp ON Cleaning Mode is set to Long When the Normal lam...

Page 25: ...ration panel The various functions for printing can be performed on the operation panel Display contents in the LCD monitor of the operation panel are as follows 2 3 3 Changing printer status Follow the procedure below and change plotter status 1 Normal Setup menu display Press the Menu key on the operation panel when the printer is Normal Menu 1 Setup is displayed on the operation panel and the d...

Page 26: ... of the following operations to shift the operation panel to the Normal display Press the Cancel key on the operation panel In the Setup menu leave the keys untouched for three minutes NOTE For details on Status message refer to 7 2 1 Status messages Normal Setup Menu Display Menu key Cancel key Leave the printer as it is for 3 minutes ...

Page 27: ...VJ 1204 OPERATION MANUAL 3 Before using 3 1 3 Before using This chapter explains necessary steps before using the printer ...

Page 28: ...ion to the following points when handling power cable Do not do anything forcefully on the power cable Do not put heavy objects on the power cable Do not bend twist or pull the power cable by force Do not route the power cable near heating appliances NOTE Contact your local MUTOH dealer in case of power cable damage Follow the procedure below to install the power cable 1 Make sure that the printer...

Page 29: ...he power socket AC 100 V 120 V or AC 220 V 240 V Do not use multiple plugs on the same socket This could generate heat and might cause fire Make sure to use a dedicated power socket with an earth terminal for the power supply and connect it to an earth terminal If the earth wire is not connected an electric shock or fire may occur Do not connect an earth wire to the following places Gas pipe There...

Page 30: ... plug from the power socket for safety Make sure to connect an earth wire to the earth connection that meets the following standards Earth terminal of power socket Earth wire with copper plate which is buried at 650 mm or more deep in the ground NOTE Contact the retail outlet of purchase if the earth connection cannot be established or if the earth connection is not given When the power supply of ...

Page 31: ...Power key on the operation panel to turn ON the printer The Power lamp on the operation panel lights up in green The printer starts initial operation When the initial operation is complete the printer enters Normal NOTE If there is a problem during initial operation the printer displays a message on the operation panel and may stop operating If operation stops refer to 7 Troubleshooting and deal w...

Page 32: ...igh lamp on the operation panel lights up in green the head height is set to High Return the head height to Low before turning the power OFF 4 2 5 2 When returning the print head to the original position 2 Press the Power key on the operation panel to turn OFF the printer NOTE If the operation panel is in the following status the power is ON The Power key is pressed in The Power lamp lights up in ...

Page 33: ...ps on the operation panel and the LCD monitor are turned OFF The printer automatically turns the power OFF NOTE If there is a problem during turning OFF operation a message is displayed on the operation panel and the printer may stop operating If operation stops refer to 7 Troubleshooting and deal with the problem After turning OFF the printer wait for 10 seconds or longer to turn it ON again 3 Wh...

Page 34: ...han those recommended above will not be covered by the warranty and repair expenses will be paid by the customer Refer to the following for types and details of ink cartridges 8 3 Options Supply list Do not give ink cartridges strong shakes Doing so may cause ink leakage Do not disassemble ink cartridges A disassembled ink cartridge cannot be used Make sure to use a dedicated cleaning fluid model ...

Page 35: ... into the ink cartridge slot Keep the mark of the cleaning cartridge facing up and insert it into the slot of the printer Insert the cleaning cartridge all the way to the end of the slot The printer starts filling cleaning fluid 4 After the cleaning fluid is filled take out the cleaning cartridge Busy Washing is displayed on the operation panel and the printer starts cleaning the print head After ...

Page 36: ...t Ink Refill is displayed on the operation panel and ink replenishment starts Ink replenishment takes about 4 minutes Ink filling operation and pause operation are repeated during the ink replenishment When 100 is displayed the ink replenishment is complete NOTE Do not perform the following operations during ink filling Do not turn the printer OFF Do not unplug the power cable Do not open the fron...

Page 37: ...blurred The data is partially not printed In such cases follow 6 2 3 Head cleaning and refill a small amount of ink Then check the printing result If there is no improvement in the print result even after refill a small amount of ink leave the printer unused for an hour or more Then refill a small amount of ink again and check the print result If there is still no improvement contact your local MU...

Page 38: ...e exclusive scroller included with this printer for loading roll media NOTE The following roll media can be set on the scroller included with this printer Media tube diameter three inches outside diameter of media 150 mm or less weight 19 kg or less Follow the procedure below to load roll media CAUTION Load roll media on an even surface such as a desk If you load roll media with the scroller stand...

Page 39: ...ore using 3 13 2 Push the roll media until its core hits the right edge of the fixed flange 3 Attach the movable flange firmly to the roll media core No Name 1 Fixed flange 2 Roll media No Name 1 Movable flange 2 Roll media 1 2 2 1 ...

Page 40: ...ng roll media This section explains how to set roll media Follow the procedure below to set roll media 1 Turn the unit ON CAUTION Do not operate the media loading lever during initial operation The print head portion may touch the pressurizing roller portion and cause a malfunction No Name 1 Scroller 2 Fixed flange 3 Ink cartridge slots 4 Scroller receiver 1 2 4 4 3 ...

Page 41: ...layed on the operation panel 2 Push the media loading lever to the back Lever Up is displayed on the operation panel 3 Set the roll media to the media feed slot NOTE If the roll media end gets loose roll up the media again and load it No Name 1 Media loading lever No Name 1 Roll media 2 Media feed slot 1 1 2 ...

Page 42: ...UAL 3 16 4 Open the front cover and pull out the roll media 5 Holding the front edge of the roll media roll it back using the scroller to remove a bend and slant No Name 1 Front cover 2 Roll media No Name 1 Roll media 2 Scroller 2 1 1 2 2 ...

Page 43: ...ing 3 17 6 Pull the media loading lever forward NOTE When loading the new roll media cut the front edge of the media if it is not straight 4 4 3 Cutting media 7 Close the front cover No Name 1 Media loading lever No Name 1 Front cover 1 1 ...

Page 44: ...g media type 3 4 3 Setting media type This section explains how to setup for the media type Follow the procedure below to set the media type 1 Turn ON the printer and load media After the media is loaded the display shifts to the media type setup menu TIP Refer to the followings for media loading 3 4 2 Setting roll media 2 Press the key or key to select the type of the loaded media ...

Page 45: ...er starts media initial operation without specifying a media type Pressing the Cancel key on the operation panel No keys on the operation panel are pressed for 10 seconds 4 After media initial operation is complete Ready to Print is displayed on the operation panel and the display shifts to Normal 5 When using the roll media wind back the roll media tightening with the scroller and the media slack...

Page 46: ...rn ON the printer and load the roll media 3 4 2 Setting roll media 2 Confirm that the printer functions normally 3 Display the Test print menu on the operation panel a Press the Menu key on the operation panel Menu 1 Setup is displayed on the operation panel The operation panel shifts to the Setup menu display b Press the key or key to select Menu2 Test Print ...

Page 47: ...splay shifts to the Test print menu 5 2 TestPrint Menu 4 Press the key or key on the operation panel to select an item for printing from the following items Nozzle check Mode print SetUp List ALL SetUp List Palette NOTE When Banner 1 or Banner 2 is set in the Print Mode menu PalettePrint is not displayed on the test print menu 5 2 TestPrint Menu ...

Page 48: ...elected item TIP Refer to the following for details on each of the print list items 3 5 1 Nozzle check to 3 5 4 Palette print 6 Repeat step 4 to step 5 when performing test print for other items 7 Press the Cancel key on the operation panel to exit from test print The operation panel returns to Normal Test printing is completed ...

Page 49: ... are any clogged heads or missing or blurred prints NOTE If the nozzle check result indicates that the checked points are blurred or missing clean the head 6 2 3 Head cleaning Perform the nozzle check once again at the end of the work TIP Refer to the following for printing procedure 3 5 Test print ...

Page 50: ... 2 Mode print Used to confirm the following printing conditions Print Mode Effect Pre heater set temperature Platen heater set temperature Drier heater set temperature Adjustment value TIP Refer to the following for printing procedure 3 5 Test print ...

Page 51: ...5 3 Setup print Used to check the current setup of the printer NOTE Paste the setup print on this page TIP User media and print mode lists are printed only when ALL SetUp List is selected Refer to the following for printing procedure 3 5 Test print ...

Page 52: ...sed to compare pen colors used on the computer to the printing colors NOTE When Banner 1 or Banner 2 is set in the Print Mode menu PalettePrint is not displayed on the test print menu 5 2 TestPrint Menu TIP Refer to the following for printing procedure 3 5 Test print ...

Page 53: ...the optimum print quality Adjust the quality if the print quality changes after the installation environment or the media is changed 1 Turn ON the printer and load the roll media 3 4 2 Setting roll media 2 Confirm that the printer functions normally 3 Display the Printing mode menu on the operation panel a Press the Menu key on the operation panel Menu 1 Setup is displayed on the operation panel T...

Page 54: ...edia Type 1 is displayed on the operation panel d Press the key or key on the operation panel to select the media type to use e Press the Enter key on the operation panel 1 Print Mode is displayed on the operation panel TIP The selected media Type 1 to 30 is displayed in 5 1 1 MediaType menu ...

Page 55: ...on the operation panel The display shifts to the Printing mode menu 5 1 1 1 1 Print Mode menu 4 Select the printing mode that you want to use a Press the key or key on the operation panel to select the printing mode to use b Press the Cancel key on the operation panel several times The operation panel returns to Normal ...

Page 56: ...the operation panel Menu 1 Setup is displayed on the operation panel The operation panel shifts to the Setup menu display b Press the key or key to select Menu3 Adjust Print c Press the key on the operation panel Adj 1 Confirm is displayed on the operation panel The display enters the Adjust Print menu 5 3 Adjust Print menu ...

Page 57: ...Normal 7 Confirm that the confirmation pattern printing result is as follows a When the printing result is You do not need perform Alignment Proceed to step 10 b When the printing result is You need to perform Alignment Proceed to step 8 1A 1B 2A 3A 4A 2B 3B 4B 1A 1B 2A 3A 4A 2B 3B 4B Q 1A 1B 2A 3A 4A 2B 3B 4B 1A 1B 2A 1A 1B 2A 1A 1B 2A 3A 4A 2B 3B 4B 1A 1B 2A 3A 4A 2B 3B 4B Q 1A 1B 2A 3A 4A 2B 3B...

Page 58: ...y as in step 5 b Press the or key on the operation panel to select Adj 5 Bi D Quality c Press the Enter key on the operation panel Start Bi D Quality pattern printing d Check three print samples that printed with Bi D Quality pattern and select the number that is not out of alignment 4 is selected in the next printing sample 1 2 3 5 7 4 6 1 2 3 5 7 4 6 1 2 3 5 7 4 6 A l i g n m e n t B i D Q ...

Page 59: ... on the operation panel The set value for Bi D Quality is registered Adj 5 Bi D Quality is displayed on the operation panel 9 Register the setting for Bi D Normal two way printing normal mode in the same way as in step 8 10 Press the Cancel key on the operation panel several times The operation panel returns to Normal Alignment ends ...

Page 60: ...mory are recommended 3 7 2 Preparing cables The printer is equipped with a network interface for connecting with a PC You need a network interface cable to connect a PC with this printer Prepare the cable depending on the PC that it will be connected to TIP About connecting a network interface cable refer to 3 7 3 Connecting a network interface cable For the recommended cable specifications refer ...

Page 61: ...dure below to connect this printer to your PC 1 Turn OFF both the printer and PC 2 Insert the network interface cable into the network interface connector located in the back of the printer 3 Fix the network interface cable to the cable clamp No Name 1 Network interface cable 2 Network interface cable connector No Name 1 Network interface cable 2 Cable clamp 1 2 2 1 ...

Page 62: ...6 4 Connect the other connector of the network interface cable to your PC TIP About connecting to your PC refer to the operation manual included with the PC For network setting on the side of the printer refer to 4 3 2 Panel setup menu overview ...

Page 63: ...VJ 1204 OPERATION MANUAL 4 Handling the printer 4 1 4 Handling the printer This chapter explains how to handle the printer ...

Page 64: ...media feed slot platen or media guide while heaters are operating They are hot and may cause a burn Keep the work area well ventilated This prevents fire and stops operators from feeling sick from bad air NOTE Do not open the front cover during printing If the front cover is opened printing will be interrupted Printing restarts if you close the front cover However you are not guaranteed to have hi...

Page 65: ...f the recommended media contact your local MUTOH dealer If failures or malfunctions of the printer occur by the use of media that is not dedicated The printer will not be covered by the warranty and repair expenses will be paid by the customer For details refer to the following manuals 6 Maintenance 7 Troubleshooting To request a repair contact your local MUTOH dealer TIP When printing on media th...

Page 66: ...also affected Do not touch the print side Moisture and oil on your hands may affect the print quality Do not leave media set in the printer for a long time Some media has a tendency to bend causing media jams and degradation of print quality Avoid using such media especially in winter in dry conditions and when printing formal documents Do not discard the individual box and bag Use them for storin...

Page 67: ...height may allow you to avoid head rub Follow the procedure below to change the head height 4 2 5 1 When raising the print head NOTE If the head height adjustment lever is raised high print quality is not guaranteed Do not open the front cover or change the head height during printing If the head height is changed the alignment will be changed and high print quality will not be guaranteed a c b d ...

Page 68: ...ION MANUAL 4 6 1 Open the front cover 2 Change the head height by moving the head height adjustment lever orange The High lamp on the operation panel lights up in green No Name 1 Front cover No Name 1 Head height adjustment lever 1 1 High ...

Page 69: ...ning the print head to the original position NOTE Do not open the front cover or change the head height during printing If the head height is changed the alignment will be changed and high print quality will not be guaranteed 1 Open the front cover No Name 1 Front cover No Name 1 Front cover 1 1 ...

Page 70: ...ON MANUAL 4 8 2 Change the head height by moving the head height adjustment lever orange The Low lamp on the operation panel lights up in green 3 Close the front cover No Name 1 Head height adjustment lever No Name 1 Front cover 1 Normal 1 ...

Page 71: ...the operation panel The operation panel shifts to the Setup menu display b Press the key on the operation panel Set1 MediaType is displayed on the operation panel c Press the Enter key on the operation panel Media Type 1 is displayed on the operation panel d Press the key or key on the operation panel to select the media type to use e Press the Enter key on the operation panel 1 Print Mode is disp...

Page 72: ...nter key on the operation panel Printing is displayed on the operation panel Start Initial adjustment printing When the initial adjustment printing is complete the printer enters Normal c After the initial adjustment printing cut the media 4 4 3 Cutting media 3 Measure the distance between the two pluses in the initial adjustment print using a ruler 4 Set up Initial Adjust Change a Press the key o...

Page 73: ...ompensation improves To change the feeding length press the key or key on the operation panel and change the set value c Press the Enter key on the operation panel Printing is displayed on the operation panel Start Confirmation adjustment printing When the Confirm Print is complete the printer enters Normal d After the confirmation adjustment printing cut the media 4 4 3 Cutting media 6 Measure th...

Page 74: ...ess the key or key on the operation panel to select PF4 Micro Print c Press the Enter key on the operation panel Printing is displayed on the operation panel Start Micro adjustment printing After the micro adjustment printing is completed PF4 Micro Print is displayed on the operation panel 8 Refer to the illustrations below and check the printing result Current adjustment value 2 1 0 1 2 ...

Page 75: ...e operation panel c Press the key or key and enter the micro adjustment value according to the printing result in step 7 d Press the Enter key on the operation panel The micro adjustment value is saved PF5 Micro Change is displayed on the operation panel 10 Press the Cancel key on the operation panel several times The operation panel returns to Normal The adjustment of media feed compensation valu...

Page 76: ...up is displayed on the operation panel The operation panel shifts to the Setup menu display 3 Press the key or key on the operation panel to select a setup item and press the Enter key The settings will be confirmed When setup items have a submenu the display shifts to the next menu NOTE When a setup item has a submenu is displayed on the right end of the LCD monitor of the operation panel For the...

Page 77: ...key or key to change the setting 5 To save the changed setting press the Enter key on the operation panel The setting is saved and the next setup item is displayed NOTE If you press the Cancel key key or key without pressing Enter key after changing a setting the change will not be saved 6 Press the Cancel key on the operation panel to exit from the setup ...

Page 78: ...ollowing items in the Panel setup menu TIP For details of each setup item refer to 5 Panel setup menu Setup item Description Setup menu Various settings of the printer are configured Test Print menu Performs nozzle check of the print head and setup list Adjust Print menu Print and adjust test patterns for Alignment Cleaning menu Perform Head cleaning Menu Option menu Sets up the contents of the Se...

Page 79: ...ion panel 4 4 1 Feeding media You can feed roll media at a position that you want Follow the procedure below to feed media 1 Confirm that the operation panel is Normal 2 Confirm that the media loading lever is returned to the front 3 Press the Forward key or the Backward key on the operation panel Media is fed forward or backward 4 Release the Backward key or Forward key on the operation panel aft...

Page 80: ...nter the operation panel may not return to Normal by a single Cancel key operation In such cases wait for a few seconds and press the Cancel key again 4 4 3 Cutting media This sub section explains how to cut roll media CAUTION When printing is finished the media guide is at high temperature Wait until the media guide cools off Printer status Operation with the Cancel key pressed During printing Te...

Page 81: ...dia to the desired cut position 3 Place a razor blade on the media cut groove on the media guide and cut the roll media CAUTION Pay attention to the following points when you cut roll media Mishandling the razor blade may cause a cut on your finger or hand When you hold media do not place your finger on the media cut groove Move the razor blade along the media cut groove Cutting roll media is comp...

Page 82: ...the procedure below to change or confirm settings for the Panel setup menu 1 Confirm that the printer is in one of the following conditions Receiving Converting Printing Warming up 2 Press the Menu key on the operation panel Menu 1 Print Start is displayed on the operation panel 3 Press the key or key to change or confirm settings NOTE For the setting items whose settings can be changed or confirm...

Page 83: ...ption Print Start Enter key If the heater temperature does not reach the set value during warming up printing starts Temperature Pre Check the current Pre Heater temperature Platen Check the current Platen Heater temperature After Check the current After Heater temperature Pre Heater Off 30 C to 50 C Change the Pre Heater temperature Platen Heater Off 30 C to 50 C Change the Platen Heater temperat...

Page 84: ... pause or restart printing NOTE If the printing is paused the print quality will not be guaranteed 1 Check that the printer is in operating 2 Press the key on the operation panel The printer pauses printing PrintRestart ENTER is displayed on the operation panel 3 To restart printing press the Enter key on the operation panel The printer restarts printing ...

Page 85: ...settings of the printer are configured 5 1 Setup menu Test Print menu Performs nozzle check of the print head and setup list 5 2 TestPrint Menu Adjust Print menu Sets up when adjusting the printer for the optimum quality of image print 5 3 Adjust Print menu Cleaning menu Perform Head cleaning 5 4 Cleaning menu Menu Option menu Sets up the contents of the Setup menu 5 5 Menu Option menu Version men...

Page 86: ...performed during media initialization Displays the detected media width if media detection is performed during media initialization Enter key shifts to the sub menu 5 1 6 Media Width MediaWidth menu Take up Set the operation of the optional winding unit Enter key shifts to the sub menu 5 1 7 Winding unit menu Origin Sets the beginning of printing origin of the print data Enter key shifts to the su...

Page 87: ...e sub menu 5 1 19 Initialization menu Life Times Displays the operational life time of each part Enter key shifts to the sub menu 5 1 20 Life Times menu IP Address Sets the IP address of the printer Enter key shifts to the sub menu 5 1 21 IP Address menu Subnet Mask Sets the subnet mask of the printer Enter key shifts to the sub menu 5 1 22 Subnet Mask menu Gateway Sets the gateway Enter key shift...

Page 88: ...edia Media jams Favorable print quality cannot be obtained due to blots blurs or dirt of ink End detection of roll media cannot be performed etc The problems caused by the use of user media will not be covered by the warranty and repair expenses will be paid by the customer For details contact your local MUTOH dealer Setup item Setting Description Media Type 1 Sets up the media type to print It is...

Page 89: ... Enter key shifts to the sub menu 5 1 1 1 3 Pre Heater menu Platen Heater Sets up the Platen Heater temperature Enter key shifts to the sub menu 5 1 1 1 4 Platen Heater menu After Heater Sets up the After Heater temperature Enter key shifts to the sub menu 5 1 1 1 5 After Heater menu StandbyHeating Sets up the length of time to preheat the heater while the printer is in standby mode Enter key shif...

Page 90: ...enu 5 2 TestPrint Menu Quality 2 Quality 3 Quality 4 Graphics 1 Graphics 2 Banner 1 Banner 2 Banner 3 Banner 4 Enter key saves the setting and shifts to the previous menu Cancel key cancels the setting and shifts to the previous menu 5 1 1 1 User media menu Print Mode Resolution Print speed Pass Direction Quality 1 1440 1440 dpi Q high quality 16 times Uni unilateral Quality 2 1440 720 dpi Q high ...

Page 91: ...e sub menu 3 Confirm Print menu Micro Print Perform Micro Adjustment Print Enter key shifts to the sub menu 4 Micro Print menu Micro Change Set up Micro Adjustment Change Enter key shifts to the sub menu 5 Micro Change menu Cancel key shifts to the previous menu 5 1 1 1 User media menu Setup item Setting Description Feed Length 100mm to 250mm to 500mm Changes the length feed length of the media fe...

Page 92: ...ription Feed Length 100mm to 250mm to 500mm Changes the length feed length of the media feed direction for Confirm Print Enter key Determines the setting Printing is displayed on the operation panel and initial adjust print starts After printing the printer enters Normal Cancel key cancels the setting and shifts to the previous menu 5 1 1 1 2 Dist Adj menu Setup item Setting Description Micro Prin...

Page 93: ...r refer to the Recommended media list Setup item Setting Description Micro Change 20 pulse to 0 pulse to 20 pulse Set up Micro Adjustment Change Enter key saves the setting and shifts to the previous menu Cancel key cancels the setting and shifts to the previous menu 5 1 Setup menu Setup item Setting Description Pre Heater Off 30 C to 50 C Sets up the Pre Heater temperature 1 Roll media 2 Pre Heat...

Page 94: ... Heater varies depending on the media For preset temperature of Platen Heater refer to the Recommended media list Setup item Setting Description Platen Heater Off 30 C to 50 C Sets up the Platen Heater temperature 1 Roll media 2 Platen Heater 3 Print head Enter key saves the setting and shifts to the previous menu Cancel key cancels the setting and shifts to the previous menu 5 1 1 1 User media me...

Page 95: ...p item Setting Description After Heater Off 30 C to 50 C Sets up the After Heater temperature 1 Roll media 2 After Heater 3 Print head Enter key saves the setting and shifts to the previous menu Cancel key cancels the setting and shifts to the previous menu 5 1 1 1 User media menu Setup item Setting Description StandbyHeating 10 min to 60 min to 240 min Sets the length of time to preheat the heate...

Page 96: ...etting Description Vacuum Fan Low Set when there is a possibility of a paper jam caused by failure in media loading when using soft media High Set when using general media Enter key saves the setting and shifts to the previous menu Cancel key cancels the setting and shifts to the previous menu 5 1 1 1 User media menu ...

Page 97: ...ow 2 Fine Wave 1 Perform printing at a slow speed compared with Wave Set up this menu when improving the print quality compared with Wave If obvious white lines or uneven print density appear on printed media in Fine Wave 1 set to Fine Wave 2 Fine Wave 2 Fine Fuzz 1 Perform printing at a slow speed compared with Fuzz Set up this menu when improving the print quality compared with Fuzz If obvious w...

Page 98: ...hing operation on the page margins Improve the print quality since returning to the original flushing box Enter key saves the setting and shifts to the sub menu 5 1 3 1 Spitting Pass Count menu Cancel key cancels the setting and shifts to the previous menu 5 1 Setup menu Setup item Setting Description ReturnCount 999 times to 0 times to 5 times to 999 times Set the spitting pass count Example 1 ti...

Page 99: ...ption Side Margin 3mm to 25mm Set the side margins Enter key saves the setting and shifts to the previous menu Cancel key cancels the setting and shifts to the previous menu 5 1 Setup menu Setup item Setting Description Init Off The media is not detected NOTE Set the media width that is set in the Media Width menu when setting Off in the Media detection menu 5 1 6 Media Width MediaWidth menu Top W...

Page 100: ...etting a larger value than the media width set in the Media Width menu may cause ink to leak on the media or printer 2 MediaWidth menu No Name 1 Roll media 2 Media width Setup item Setting Description Media Width 210mm to 1 000mm to 1 225mm Set the media width Enter key saves the setting and shifts to the previous menu Cancel key cancels the setting and shifts to the previous menu 5 1 1 1 User med...

Page 101: ...of winding unit Type 1 Set to Type 1 to use the optional winding unit NOTE When the winding unit is not installed please do not set to Type1 By doing so the product will be unable to function properly When the Winding unit menu is set to Type1 the setting for the Prev Stick menu is disabled 5 1 9 Prev Stick menu Enter key saves the setting and shifts to the previous menu Cancel key cancels the set...

Page 102: ...rint head transferring distance key Increase the print head transferring distance key Increase the media feeding distance key Decrease the media feeding distance 1 Starting position 2 Media feeding direction Enter key Moving Origin Pos is displayed on the operation panel and the print head moves to the starting position The following contents is displayed on the operation panel Confirm Position En...

Page 103: ...On The sticking operation is performed Feed the media back and forth to prevent from sticking Enter key saves the setting and shifts to the previous menu Cancel key cancels the setting and shifts to the previous menu 5 1 Setup menu Setup item Setting Description Distance Data The print head changes the range of the print data width Improve the print speed since decreasing the transferring range of...

Page 104: ... times Set the overwrite count Enter key saves the setting and shifts to the previous menu Cancel key cancels the setting and shifts to the previous menu 5 1 Setup menu Setup item Setting Description Strike Wait 0 0 sec to sec 0 1 sec to 5 0 sec Set the Overwrite Wait time Enter key saves the setting and shifts to the previous menu Cancel key cancels the setting and shifts to the previous menu 5 1...

Page 105: ...e previous menu Cancel key cancels the setting and shifts to the previous menu 5 1 14 Auto Cleaning menu Setup item Setting Description PrintingTime 0min to 5min to 180min Select the time to perform the auto cleaning during printing 0min Auto cleaning is not performed Others After that the selected time has passed the head cleaning selected at the cleaning menu is performed 6 2 3 Head cleaning Ent...

Page 106: ... 14 2 Auto cleaning during printing menu Before Print Makes settings for the auto cleaning before printing 5 1 14 3 Auto cleaning before printing menu Enter key saves the setting and shifts to the previous menu Cancel key cancels the setting and shifts to the previous menu 5 1 Setup menu Setup item Setting Description WaitingTime 0min to 360min to 1440min Select the time to perform the auto cleani...

Page 107: ...cleaning during printing 0min Auto cleaning is not performed Others After that the selected time has passed the head cleaning selected at the cleaning menu is performed 6 2 3 Head cleaning Enter key saves the setting and shifts to the previous menu Cancel key cancels the setting and shifts to the previous menu 5 1 14 Auto Cleaning menu Setup item Setting Description Before Print Off Auto cleaning ...

Page 108: ...pes as Roll1 to Roll3 Enter key saves the setting and shifts to the sub menu 5 1 16 1 Roll media length menu Roll2 Roll3 Cancel key cancels the setting and shifts to the previous menu 5 1 Setup menu Setup item Setting Description Length 1 m to 30 m to 99 m Set the roll media length NOTE When replacing the roll media adjust the roll media length again If the roll media length is not set the residua...

Page 109: ...he print head with the cleaning fluid Enter key Perform head cleaning The following contents is displayed on the operation panel Remove Cartridges Remove the ink cartridge and install the cleaning cartridge 6 1 1 Replacing ink cartridges Cancel key shifts to the previous menu without cleaning the print head 5 1 Setup menu Setup item Setting Description CR Mainte Start Performs maintenance Enter ke...

Page 110: ...factory default MediaType The settings of the MediaType menu is returned to factory default Except MediaType The settings value other than the MediaType menu is returned to factory default Enter key Initialing is displayed on the operation panel and the printer initializes the setting Cancel key shifts to the previous menu without initialization 5 1 Setup menu Setup item Setting Description Life T...

Page 111: ...to 255 255 255 255 Change the IP address to operate the following keys key increases the setting value key decreases the setting value Enter key changes the setting for the next segment Cancel key saves the setting and shifts to the previous menu 5 1 Setup menu Setup item Setting Description Subnet Mask 000 000 000 000 to 255 255 255 000 to 255 255 255 255 Change the subnet mask to operate the fol...

Page 112: ...000 to 192 168 001 254 to 255 255 255 255 Change the gateway to operate the following keys key increases the setting value key decreases the setting value Enter key changes the setting for the next segment Cancel key saves the setting and shifts to the previous menu 5 1 Setup menu Setup item Setting Description Front Interlace Off The front interlace function is not used On The front interlace fun...

Page 113: ... Heater temperature After Heater temperature Adjustment value 3 5 2 Mode print SetUp List Setup list printing is performed Use it for checking the setup item of the printer 3 5 3 Setup print ALL SetUp List Setup list printing is performed Use it for checking the setup item user media and print mode of the printer 3 5 3 Setup print Palette Palette printing is performed It is used to compare pen col...

Page 114: ... mode perform alignment 5 1 1 1 1 Print Mode menu Setup item Description Confirm Print the test pattern for the alignment Bi D Quality Sets up the set value when performing two way printing in the quality priority mode Bi D Normal Sets up the setting when performing two way printing in the normal mode Enter key Printing is displayed on the operation panel and test pattern printing starts Cancel ke...

Page 115: ...elect this mode normally Long Discharges larger amount of ink compare to Normal Used when the print head does not improve by normal Head cleaning Little charge Refills a small amount of ink Charge a small amount of ink when printing is not stable after ink replenishment 3 3 Installing ink cartridges Enter key Cleaning is displayed on the operation panel and Head cleaning starts Progress on the Hea...

Page 116: ...lay the Effect menu On Spitting Off Sets up whether to display the Spitting menu On Side Margin Off Sets up whether to display the Side Margin menu On Media Initial Off Sets up whether to display the Media Initial menu On Media Width Off Sets up whether to display the Media Width menu On Take up Off Sets up whether to display the Winding unit menu On Feed Off The feed unit menu is not displayed in...

Page 117: ...nce menu On Initialization Off Sets up whether to display the Initialization menu On Life Times Off Sets up whether to display the Life Times menu On IP Address Off Sets up whether to display the IP Address menu On Subnet Mask Off Sets up whether to display the subnet mask On Gateway Off Sets up whether to display the Gateway menu On Front Interlace Off Sets up whether to display the Front Interla...

Page 118: ...played Pressing the Enter key deletes for all items in the Menu Option menu Even if you select ALL Off you can display the items temporarily by selecting Temporary in the Setup menu Cancel key saves the setting and shifts to the previous menu 5 Panel setup menu Setup item Setting Description ...

Page 119: ... 35 5 6 Version menu Displays the versions of the firmware Setup item Setting Description Ver M C Main Controller Displays the versions of the firmware on the main M and controller C sides Cancel key shifts to the previous menu 5 Panel setup menu ...

Page 120: ...power lamp Automatic head cleaning is performed after the time set in the Timer Setting Menu has expired 5 7 1 Timer Setting menu TIP The cleaning mode reflects the settings in the operation panel 6 2 3 Head cleaning Setup item Setting Description Sleep Mode Set Timer Set the auto cleaning interval of this printer for Sleep Mode 5 7 1 Timer Setting menu Start Activate Sleep Mode 5 7 2 Sleep Mode S...

Page 121: ... cartridge is empty The ink cartridge has been removed An object other than an appropriate ink cartridge is inserted in the cartridge slot etc When the printer returns to a normal state head cleaning is restarted and Sleep Mode continues 7 2 Error messages If one of the above conditions occurs during head cleaning cleaning is stopped When the printer returns to a normal state head cleaning is rest...

Page 122: ...k cartridge is empty The ink cartridge has been removed An object other than an appropriate ink cartridge is inserted in the cartridge slot etc Activate Sleep Mode again after returning the printer to a normal state 7 2 Error messages During Sleep Mode pressing Enter key under one of the circumstances listed above will not return the printer to normal operation Return the printer to a normal state...

Page 123: ...VJ 1204 OPERATION MANUAL 6 Maintenance 6 1 6 Maintenance This chapter describes daily maintenance of the product ...

Page 124: ... message is displayed when there is no ink remaining in the ink cartridge When InkEnd is displayed the alarm buzzer sounds continuously To stop the buzzer press the Enter key Immediately replace it with the new ink cartridge NOTE in the messages of ink cartridge replacement indicates the color that is almost empty or runs out using the following characters K Black C Cyan M Magenta Y Yellow Do not ...

Page 125: ...l be paid by the customer 3 Replacing steps Follow the procedure below to replace the ink cartridges CAUTION When handling ink cartridges pay attention so that ink does not get into your eyes or stick to your skin If ink gets into your eyes or sticks to your skin immediately wash it off with water Failing to do so might cause irritation or light inflammation of eyes In case of any abnormality cons...

Page 126: ... Insert or remove the ink cartridge at the time of replacement only Inserting or removing the ink cartridge except at the time of replacement may result in incorrect printing 1 Confirm that the printer is turned ON NOTE Do not replace ink cartridges when the printer is turned OFF The remaining ink may not be detected correctly causing abnormal printing 2 Remove the ink cartridge that you want to r...

Page 127: ...rtridge is inserted or removed 10 times or more it cannot be used even if there is some remaining ink inside 4 Attach the new ink cartridge 5 Confirm that the operation panel returns to Normal NOTE If the ink cartridge is replaced during printing printing restarts Ink cartridge replacement is complete 6 1 2 Replacing roll media This sub section describes when and how to replace roll media 1 Replac...

Page 128: ...urned ON confirm that operation such as printing is not in progress CAUTION Be careful not to trap your fingers when opening and closing the media cover 2 Push the media loading lever to the back 3 Lift both ends of the scroller and manually rewind the roll media No Name 1 Media loading lever No Name 1 Roll media 2 Scroller 1 1 2 2 ...

Page 129: ...e flange and tap the scroller as illustrated below to remove the movable flange NOTE When removing roll media do not give a shock to the left end of the scroller movable flange side by dropping it to the floor Doing so may damage the left end of the scroller due to the shock No Name 1 Scroller No Name 1 Movable flange 2 Scroller 1 2 1 ...

Page 130: ...ollowing TIP For loading roll media refer to 3 4 Setting media For storing roll media not in use refer to 4 2 3 Precaution on storing media 8 When you do not set roll media attach the movable flange to the scroller to set the scroller to the printer No Name 1 Roll media 2 Scroller No Name 1 Movable flange 2 Scroller 2 1 2 1 ...

Page 131: ...If FullWasteInkTank is displayed on the operation panel The waste fluid box is full Printing operation stops Immediately replace the waste fluid box 2 Type The waste fluid box that can be used with this printer is as follows 3 Replacing steps Follow the procedure below to replace the waste fluid box WARNING The waste fluid from the printer is industrial waste Proper waste fluid disposal according ...

Page 132: ...on the operation panel NOTE A used waste fluid box should be put in a vinyl bag and disposed of in compliance with the local ordinance and instructions of the local authority 3 Install the new waste fluid box into the printer 4 Check that Exchange Tank No is displayed on the operation panel No Name 1 Waste fluid box No Name 1 Waste fluid box 1 1 ...

Page 133: ...d This completes the replacement of waste box 6 1 4 Replacing the flushing box sponges This section explains how to replace the flushing box sponges 1 Replacement time Replace the flushing box sponges in the following situations a When the flushing box sponge becomes deformed b When smears of ink appear on media c Two months after replacement 2 Type TIP For types and details of the flushing box sp...

Page 134: ...rinting or other operations are not in progress The operation panel display is Normal 2 Display the CR Maintenance menu on the operation panel a Press the Menu key on the operation panel Menu 1 Setup is displayed on the operation panel The operation panel shifts to the Setup menu display b Press the key on the operation panel Set1 MediaType is displayed on the operation panel ...

Page 135: ...s the Enter key on the operation panel CR Mainte Start is displayed on the operation panel The display enters the CR Maintenance menu 5 1 18 CR Maintenance menu 3 Press the Enter key on the operation panel Maintenance starts The print head moves to center CR Mainte End is displayed on the operation panel ...

Page 136: ...r 5 Lift the flushing box sponge hook and release the hook Then remove the flushing box sponge holder NOTE If there is a sponge from each flushing box remove it using forceps No Name 1 Front cover No Name 1 Flushing box sponge holder 2 Flushing box sponge hook 1 1 2 ...

Page 137: ...204 OPERATION MANUAL 6 Maintenance 6 15 6 Install the new flushing box sponge to each flushing box 7 Close the front cover No Name 1 Flushing box sponge holder 2 Flushing box No Name 1 Front cover 1 1 2 2 1 ...

Page 138: ...ter key on the operation panel The print head returns to its original position CR Mainte Start is displayed on the operation panel 9 Press the Cancel key on the operation panel several times The printer enters Normal Flushing box sponge replacement is complete ...

Page 139: ... electric socket and contact your local MUTOH dealer CAUTION When cleaning the printer be sure to turn OFF the power and disconnect the power plug Do not use volatile solvents such as thinner benzene or alcohol These solvents could cause damage to the paint Be careful that no moisture enters the printer There is a possibility that the electric circuit inside the printer is short circuited Do not o...

Page 140: ...rinter Follow the procedure below 1 Open the front cover 2 Remove paper powder and dust attached to the pressurizing rollers using a soft brush NOTE Do not blow paper powder inside the printer using tools such as an air duster It may cause an abnormal noise from the inside of the printer No Name 1 Front cover No Name 1 Pressurizing rollers 1 1 ...

Page 141: ...d soft cloth to wipe out paper powder and ink attached to the platen and media guide 4 Apply a damp and tightly squeezed soft cloth to wipe off the dirt of the unpainted silver color area in the center of the grid roller No Name 1 Platen 2 Media guide No Name 1 Grid roller 1 2 1 ...

Page 142: ... the print head is clogged Doing so will preserve print quality Remove media when cleaning Cleaning with media loaded may lead to contact between the print head and media 1 Confirm that the operation panel is Normal 2 Confirm that the media loading lever is returned to the front 3 Press the key on the operation panel to select the cleaning mode 4 Press the Cleaning key on the operation panel for a...

Page 143: ...ce a week or when blurs or lacking parts appear on printed media after Head cleaning 2 Cleaning method Follow the procedure below to clean the cleaning wiper NOTE Use the poly knit wiper to clean the cleaning wiper For the poly knit wiper refer to 8 3 Options Supply list 1 If the printer is turned ON make sure the following Printing or other operations are not in progress The operation panel displ...

Page 144: ... panel Set1 MediaType is displayed on the operation panel c Press the key or key to select Set20 CR Maintenance d Press the Enter key on the operation panel CR Mainte Start is displayed on the operation panel The display enters the CR Maintenance menu 5 1 18 CR Maintenance menu ...

Page 145: ...splayed on the operation panel 4 Open the front cover CAUTION While cleaning the cleaning wiper Do not touch the cleaning wiper and head cap unit Head cleaning may not be performed correctly because of oil from your hands Make sure to wipe the print head with a dry poly knit wiper A wet poly knit wiper may cause the print head to clog No Name 1 Front cover 1 ...

Page 146: ... and dust on the cleaning wiper a Cleaning wiper front side Remove the ink and dust to right and left b Cleaning wiper back side Remove the ink and dust upward No Name 1 Cleaning wiper 2 Poly knit wiper 3 Head cap unit No Name 1 Cleaning wiper 2 Poly knit wiper 3 Head cap unit 1 2 3 1 3 2 ...

Page 147: ... MANUAL 6 Maintenance 6 25 6 Close the front cover 7 Press the Enter key on the operation panel The print head returns to its original position CR Mainte Start is displayed on the operation panel No Name 1 Front cover 1 ...

Page 148: ...6 Maintenance VJ 1204 OPERATION MANUAL 6 26 8 Press the Cancel key on the operation panel The printer enters Normal Cleaning of the cleaning wiper is complete ...

Page 149: ...he printer may leak Moreover normal operation after shifting to these positions cannot be guaranteed 1 Preparation before moving When using a dedicated stand follow the procedure below to move the printer 1 Make sure that the printer is turned OFF 2 Check that the butterfly bolts 2 attaching the stand and the printer are not loosen 3 Check that the printer head is in the rightmost position 4 Attac...

Page 150: ...r it NOTE The casters supplied with the dedicated stand are manufactured for little movement in flat indoor areas not for transporting equipment When moving the printer outdoors in places with big step differences move the stand and printer separately Installation manual No Name 1 Caster 1 ...

Page 151: ...eck 6 Perform Alignment 3 6 Adjust print 6 3 2 Transporting the printer When transporting the printer make sure to pack it in the same condition as purchased using protective and packing materials to protect the printer from vibration and shocks NOTE When transporting the printer consult the MUTOH product dealer at your point of purchase 1 Pre transport procedure 1 Turn the unit ON 2 Confirm that ...

Page 152: ...Remove the printer from the stand Installation manual 10 Repack the printer 2 Post transport procedure 1 Perform unpacking assembling and setting the printer Installation manual 2 Set the printer in an available condition 6 3 1 Moving the printer of 2 Reinstalling No Name 1 Head unit fastening material 2 Thumbscrew 1 2 ...

Page 153: ...not included in any items of this section occurs contact your local MUTOH dealer NOTE If you want to receive product warranty prepare the warranty certificate If the warranty certificate is not presented the repair will not be covered by the warranty even if within the warranty period If you have signed a maintenance service contract prepare that or a similar document ...

Page 154: ... fluid box No Possible cause Remedy Reference 1 Is the ink cartridge cold and frozen Leave the cartridge at room temperature for at least 3 hours and perform cleaning several times 6 2 3 Head cleaning 2 Is the power turned OFF during ink replenishment Turn the power ON again and continue ink replenishment 3 3 Installing ink cartridges 3 Occasionally normal printing cannot be performed after ink re...

Page 155: ... Possible cause Remedy Reference 1 Is the type of printer selected correctly at the computer Check that the printer type settings on the computer side and printer side are the same 3 7 Connecting the printer to a PC 2 Are the interface requirements and command mode the same on the computer side and printer side No Possible cause Remedy Reference 1 Is the network interface cable connected correctly...

Page 156: ...rectly Set the scroller correctly 3 4 1 Loading roll media 4 Are there any foreign materials such as paper attached to the pressurizing roller Clean the pressurizing roller 6 2 2 Cleaning the inside of the printer 5 Is the printer being used in an environment other than the one specified such as in direct sunlight Only use the printer in an environment that is specified for use Installation manual...

Page 157: ...inter 5 Is the printer used in an environment other than the one specified such as near an air conditioner Only use the printer in an environment that is specified for use Installation manual 6 Are you using folded torn or rolled media Replace the media 4 2 2 Cautions on handling media No Possible cause Remedy Reference 1 Are you using the recommended media Use the recommended media 4 2 1 Media ty...

Page 158: ...e it with new media 6 1 2 Replacing roll media 4 Are you using the folded or wrinkled media 5 Does the media bend Use the recommended media When using media other than the dedicated one set the Vacuum Fan menu 4 2 1 Media type 5 1 1 1 7 Vacuum Fan menu No Possible cause Remedy Reference 1 Are you using the recommended media Use the recommended media 4 2 1 Media type 2 Is the loading position of th...

Page 159: ...rint 5 Did you perform Media feed compensation Perform Media feed compensation 4 2 6 Media feed compensation 6 Is each heater set to the appropriate temperature Set it to the appropriate temperature 5 1 1 1 3 Pre Heater menu to 5 1 1 1 5 After Heater menu 7 Is the head height set to High Return the head height to Normal Low 4 2 5 Head height adjustment No Possible cause Remedy Reference 1 Are you ...

Page 160: ...ges 2 Are you using the recommended media Use the recommended media 4 2 1 Media type 3 Did you perform Alignment Perform Alignment 3 6 Adjust print 4 Did you perform Media feed compensation Perform Media feed compensation 4 2 6 Media feed compensation No Possible cause Remedy Reference 1 Is the nozzle in good condition Perform Head cleaning 6 2 3 Head cleaning 2 Is the head height set to High Retu...

Page 161: ...ink cartridges 9 Busy Washing Cleaning the print head by cleaning fluid Please wait a while 3 3 Installing ink cartridges 10 Moving Origin Pos The print head is moving to the original printing position in the Origin setup menu Please wait a while 5 1 8 Origin menu 11 Confirm Position E The print head is moving to the original printing position in the Origin setup menu Press the Enter key 5 1 8 Ori...

Page 162: ...Initial 20 Cover Open The front cover is open 3 4 Setting media 21 Lever Up The media loading lever was switched to the back side Set the media 3 4 Setting media No Display Description Remedy Reference 1 Undefined Media Failed in identifying the media Stops operation Reload the media 3 4 Setting media 2 Media Slant The media was not fed straight Stops operation Reload the media 3 4 Setting media 3...

Page 163: ...H dealer 13 Life Times CR Motor The life CR motor is almost expired Continues operation Contact your local MUTOH dealer 14 Life Times PF Motor The operational life of the PF motor has almost expired Continues operation Contact your local MUTOH dealer 15 Check Ink Printer cannot identify the ink cartridge or correctly Insert the ink cartridge again Contact your local MUTOH dealer 6 1 1 Replacing in...

Page 164: ...sis of the command data sent from your PC to the printer If a command error occurs the following error message appears on the operation panel of the printer and operation stops When the error is solved the printer starts operating again NOTE in the error message is the code no that indicates what type of error occurred The command code representing the error occurred may be indicated in For the se...

Page 165: ...sing any key on the operation panel stops the beeping For an error requiring restart operation will return to normal after removing the cause of the error and restarting the printer If the same error continues to be displayed contact the your local MUTOH dealer Be sure to tell us the code no of the error message when you contact us NOTE in the error message is the code no that indicates what type ...

Page 166: ...et media is jammed follow the procedure below to remove it 1 Turn OFF the power of the printer 3 2 2 Turning the power OFF 2 Open the front cover 3 Move the print head section from the top of the media to the right No Name 1 Front cover No Name 1 Print head section 2 Roll media 1 2 1 ...

Page 167: ... Troubleshooting 7 15 4 Push the media loading lever to the back 5 Pull the media to your side and cut the torn part with cutting tools such as a razor blade No Name 1 Media loading lever No Name 1 Razor blade 2 Roll media 1 1 2 ...

Page 168: ...oting VJ 1204 OPERATION MANUAL 7 16 6 Lift both ends of the scroller and manually rewind the roll media 7 If paper dust or pieces of paper remain inside the printer remove them No Name 1 Roll media 2 Scroller 1 2 2 ...

Page 169: ...VJ 1204 OPERATION MANUAL 8 Appendix 8 1 8 Appendix This chapter describes specifications and included components with this printer ...

Page 170: ...a 150 mm or less Weight of roll media 19 kg or less Maximum media length 50 m Maximum media width 1 300 mm Maximum print length 18 m Maximum media thickness 0 3 mm Maximum print width When printing Uni D 1 219 mm When printing Bi D 1 200 mm Print margin Front 3 mm Back 3 mm Left 3 mm Right 3 mm Media cut system Horizontal manual cut system Head height adjustment Normal Low High two step adjustment...

Page 171: ... environment Ink unfilled Temperature 20 C to 60 C Humidity 20 to 80 No condensation Storage life six months Archiving environment Ink filled Temperature 10 C to 40 C Humidity 20 to 80 No condensation Storage life four days 32 C or higher Power Power voltage AC 90 V to AC 132 V AC 198 V to AC 264 V Frequency 50 Hz 60 Hz 1 Hz Power consumption Printing 1300 W Heater ON Standby Under 40 W Outer diam...

Page 172: ... type of interface specifications supported by this product 8 2 1 Network interface specification Item Specification Network type Ethernet IEEE802 3 Network I F 10BASE T 100BASE TX Automatic transfer type RJ 45 Connector twist pair cable MDI MDI X Automatic transfer Corresponding protocol TCP IP ...

Page 173: ...VJ 1204 OPERATION MANUAL 8 Appendix 8 5 8 3 Options Supply list For more information about the options and the supply items contact your local MUTOH dealer ...

Page 174: ...8 Appendix VJ 1204 OPERATION MANUAL 8 6 ...

Page 175: ...refer to the followings For details of each setup item refer to followings Setup menu diagram Ready to Print 5 Panel setup menu in the Operation Manual Setup menu diagram Receiving Converting Printing 3 7 4 Changing and confirming settings while printing The parts in each list are factory default settings initial values ...

Page 176: ...ialization Life Times IP Address Subnet Mask Gateway Front Interlace Temporary 1Cnt 5Cnt 999Cnt 0 min to 360 min to 1440 min 0 min to 5 min to 180 min Off On 1m 30m 99m Wave 2 Fuzz1 Fuzz2 Wow1 Wow2 Fine Wave 1 Fine Wave 2 Fine Fuzz1 Fine Fuzz2 A S Fine Wave B S Fine Wave Origin On Media 3mm 25mm Off Top Width Width 150mm 1000mm 1225mm Off Type 1 Off On Data Machine 1Cnt 9Cnt 0 0sec 0 1sec 5 0sec O...

Page 177: ... Initial Change Confirm Print Micro Print Micro Change Print Mode PF Adjust Pre Heater Platen Heater After Heater Standby Heating Vacuum Fan 100mm 250mm 500mm 50mm 250mm 550mm 100mm 250mm 500mm 20pulse 0 20pulse Quality 1 Quality 2 Quality 3 Quality 4 Graphics 1 Graphics 2 Banner 1 Banner 2 Banner 3 Banner 4 Off 30 50 Off 30 50 Off 30 50 10min 60min 240min Low High A A ...

Page 178: ...ting Side Margin Media Initial Media Width Take up Feed Origin Prev Stick Head Fan Head Travel Multi Strike Strike Wait Slant Check Auto Cleaning Ink Status Roll Length Longstore CR Maintenance Initialization Life Times IP Address Subnet Mask Gateway Front Interlace ALL On ALL Off Main Controller Off On Off On Off On Off On Off On Off On Off On Off Off On Off On Off Off On Off On Off On Off On Off...

Page 179: ... OPERATION MANUAL Setup menu diagram A 5 Setup menu diagram Receiving Converting Printing Pre Heater Platen Heater After Heater PF Micro Adj Backup After Heater Off 30 50 Off 30 50 Off 30 50 20pulse 0 20pulse ...

Page 180: ...Setup menu diagram VJ 1204 OPERATION MANUAL A 6 ...

Page 181: ...ning the outer case 6 17 Command error display 7 12 Connecting a network interface cable 3 35 Connecting the printer to a PC 3 34 CR Maintenance menu 5 25 6 12 6 21 Cutting media 4 18 D Data error display 7 12 Data lamp 2 6 Dedicated media 4 3 Dist Adj menu 5 7 E Earth 3 3 Earth terminal 3 3 Effect menu 5 13 Enter key 2 5 Error message display 7 10 Error requiring restart 7 13 F Fatal operational ...

Page 182: ...g the printer 6 27 Multi Strike menu 5 20 N Network interface cable 2 3 Network interface connector 2 3 Normal 2 7 Normal lamp 2 6 Nozzle Check 3 23 Nozzle Check key 2 5 O Operation keys 2 4 Operation Manual 1 2 Operation method 2 4 Operation panel 2 4 Operation procedure labels 1 7 Origin menu 5 18 P Palette print 3 26 Panel setup menu 5 1 Panel setup menu overview 4 16 Pausing printing 4 22 Pen ...

Page 183: ...ode Start menu 5 38 Spitting menu 5 14 Spitting Pass Count menu 5 14 Stand 2 2 StandbyHeating menu 5 11 Status messages 7 9 Stopping printing operation 4 18 Strike Wait menu 5 20 submenu 4 14 SubnetMask menu 5 27 System requirements 3 34 T Test print 3 20 Test print menu 3 20 TestPrint menu 5 29 Timer Setting menu 5 37 Transporting the printer 6 29 Troubleshooting 7 1 Turning the power OFF 3 6 Tur...

Page 184: ...INDEX VJ 1204 OPERATION MANUAL Index 4 ...

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MUTOH ValueJet VJ-1204, Operation Manual

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