SmartDGA Hardware Manual
General
•
8
1.4
Limit of Liability and Warranty
All general information and notes for handling, maintaining, and cleaning of the instruments are
offered according to the best of our knowledge and experience.
LumaSense Technologies is not liable for any damages that arise from the use of any examples or
processes mentioned in this manual or in case the content of this document should be incomplete
or incorrect. LumaSense Technologies reserves the right to revise this document and to make
changes from time to time in the content hereof without obligation to notify any person or persons
of such revisions or changes.
All SmartDGA systems from LumaSense Technologies have a regionally effective warranty period.
Please check our website at
http://info.LumaSenseinc.com/warranty
for up-to-date warranty
information. This warranty covers manufacturing defects and faults which arise during operation,
only if they are the result of defects caused by LumaSense Technologies.
A SmartDGA system has only three user-serviceable components: the battery, hydrogen (H
2
) sensor,
and oxygen (O
2
) sensor. The warranty is VOID if the instrument is otherwise disassembled, tampered
with, altered, or otherwise damaged without prior written consent from LumaSense Technologies;
or, if considered by LumaSense Technologies, to be abused or used in abnormal conditions.
1.5
Malfunction or Service Request
Contact LumaSense Technologies Technical Support in case of a malfunction or service request.
Provide clearly stated details of the problem as well as the instrument model number and serial
number. Upon receipt of this information, Technical Support will attempt to locate the fault and, if
possible, solve the problem over the telephone.
If Technical Support concludes that the instrument must be returned to LumaSense Technologies for
repair, they will issue a Return Material Authorization (RMA) number.
Return the instrument upon receipt of the RMA number, transportation prepaid. Clearly indicate
the assigned RMA number on the shipping package exterior. Refer to Section 1.6, Shipments to
LumaSense for Repair, for shipping instructions.
Technical Support can be contacted by telephone or email:
Santa Clara, California
Telephone:
+1 408 727 1600
+1 800 631 0176
Email:
Frankfurt, Germany
Telephone:
+49 69 97373 0
Email:
1.6
Shipments to LumaSense for Repair
All RMA shipments of LumaSense Technologies instruments are to be prepaid and insured by way of
preferred carrier. For overseas customers, ship units air-freight, priority one.
The instrument must be shipped in the original packing container or its equivalent. LumaSense
Technologies is not responsible for freight damage to instruments that are improperly packed.
Clearly indicate the assigned RMA number on the shipping package exterior. If no RMA is indicated,
shipment will not be accepted.
Summary of Contents for SmartDGA
Page 1: ...HARDWARE MANUAL SmartDGA...
Page 99: ...SmartDGA Hardware Manual Diagrams Drawings 99 9 5 SmartDGA NEMA 4 Enclosure...
Page 100: ...SmartDGA Hardware Manual Diagrams Drawings 100 9 6 Inline Mounting Plate...
Page 102: ...SmartDGA Hardware Manual Diagrams Drawings 102 9 8 Assy Wall Mount SmartDGA EZHubTM...
Page 103: ...SmartDGA Hardware Manual Diagrams Drawings 103...
Page 104: ...SmartDGA Hardware Manual Diagrams Drawings 104 9 9 Assy Panel Mount SmartDGA EZHubTM...
Page 105: ...SmartDGA Hardware Manual Diagrams Drawings 105...
Page 106: ...SmartDGA Hardware Manual Diagrams Drawings 106 9 10 Assy Wall Mount LumaSMART iCoreTM...
Page 107: ...SmartDGA Hardware Manual Diagrams Drawings 107...
Page 108: ...SmartDGA Hardware Manual Diagrams Drawings 108 9 11 Assy Panel Mount LumaSMART iCoreTM...
Page 109: ...SmartDGA Hardware Manual Diagrams Drawings 109...
Page 110: ...SmartDGA Hardware Manual Diagrams Drawings 110 9 12 SmartDGA Instrument Sun Shade...
Page 111: ...SmartDGA Hardware Manual Diagrams Drawings 111...
